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XJ220

Sprocket Troubleshooting thread.

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Quote[/b] ]2. If you mean custom radio sounds...

This is what I mean. I have one, it's 31KB in .ogg format. I followed the wiki's instructions exactly even using the programs it suggests. I have been on numerous servers and even if I create one it just never show up.

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Hi,

I've read thru this thread trying to sort out my problem with my sprocket version

1) i needed to reactivate the licence after i patched 1.08 (dont that now)

2: i am now crashing every 5 minutes in MP for no reason. From what i can see on this thread that has been a common problem in the past. Anyone else having this happen in 1.08?

3: When i dont crash (rarely) i suffer from extreme stalls in the game with FPS stopping for up to a minute at a time and then coming back slowly at about 1FPS. Graphics are alo buggy even on low Settings

None of these problems were experienced with 1.05 (which was the version i downloaded from sprocket originally i think)

Is there a likely fix in the works?

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Hi,

I've read thru this thread trying to sort out my problem with my sprocket version

1) i needed to reactivate the licence after i patched 1.08 (dont that now)

2: i am now crashing every 5 minutes in MP for no reason. From what i can see on this thread that has been a common problem in the past. Anyone else having this happen in 1.08?

3: When i dont crash (rarely) i suffer from extreme stalls in the game with FPS stopping for up to a minute at a time and then coming back slowly at about 1FPS. Graphics are alo buggy even on low Settings

None of these problems were experienced with 1.05 (which was the version i downloaded from sprocket originally i think)

Is there a likely fix in the works?

howdy chappy,

what leads you to believe your problems are caused by the sprocket version? did you get any corrupt file messages or errors when installing? did you use ArmA_InternationalUpdate105_108 to patch?

have you tried the traditional trouble-shooting chores? anit-virus check, spyware check, applied latest motherboard drivers, applied latest dx9 build from MS, applied latest audio drivers, applied openal, monkeyed with video drivers, turned off EAX in options, memtest your ram, check your ribbons, wires, and card connections in your comp in case something has come loose...

good luck!

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well i guess what led me to beleive it was a sprocket specific problem was the existence of this thread of 29 pages of people reporting similar problems over the breadth of patches that have been put out for arma.......

yes i used the 1.08international patch

i have 40gig on the HDD so pagefile shouldnt be a problem

latest drivers = check

There was no corruption in the download

anti virus and spyware = check

overall computer health is fine and no other applications are experiencing new problems

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That online dealer SprocketIDeA sucks.

I have been askin CD-key now for week but no one answer question about cd-key.

If you ask something else they answer, but not question about cd-key.

I have been sending mail for these adresses.

arma@idea-games.com

support@softwrap.com

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That online dealer SprocketIDeA sucks.

I have been askin CD-key now for week but no one answer question about cd-key.

If you ask something else they answer, but not question about cd-key.

I have been sending mail for these adresses.

arma@idea-games.com

support@softwrap.com

Instead of asking about the cd-key, ask about a refund.

That was the only solution that worked for me.

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2: i am now crashing every 5 minutes in MP for no reason. From what i can see on this thread that has been a common problem in the past. Anyone else having this happen in 1.08?

Sorry to hear about your problems. Since the 1.05 patch my ArmA (Sprocket version) is rock solid also in MP and I'm now running 1.08.

Pre 1.05 myself and many others Sprocket users crashed left to right but as far as I know BIS took care of that specific ArmA Sprocket MP problem in the 1.05 patch.

/KC

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Quad Extreme X6800 2.93GHz

4GB Corsair Dominator 8500C5

150GB x 2 Raid 0 (10,000rpm)

2x nVidia GeForce 8800Ultra 768MB

128MB Ageia PhysX physics accelerator

Samsung 30" - 2560x1600

help

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Quad Extreme X6800 2.93GHz

4GB Corsair Dominator 8500C5

150GB x 2 Raid 0 (10,000rpm)

2x nVidia GeForce 8800Ultra 768MB

128MB Ageia PhysX physics accelerator

Samsung 30" - 2560x1600

help

Could you be more specific as to the problem your having? do you even have the Sprocket version? whistle.gif

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well i have softwrap version and i keep getting ,,softwrap file error1,,anyone that knows what this might be,,

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well i have softwrap version and i keep getting ,,softwrap file error1,,anyone that knows what this might be,,

Hey Putte,

I am sorry for your problem... In order to rectify this problem please do the following…

1) Uninstall your game

2) Delete your games folder in “Program Files†(if it’s still there)

3) Go to “C:\Documents and Settings\All Users\Documents†and delete the following:

a) Softwrap (folder)

b) Global.sw2 (file)

4) Now REINSTALL your Game

5) Run the game and activate it using your License Holder Name and Purchase Reference

Contact me if you lost any of your information or your game's install file!

Ando

Sprocketidea Support

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That online dealer SprocketIDeA sucks.

I have been askin CD-key now for week but no one answer question about cd-key.

If you ask something else they answer, but not question about cd-key.

I have been sending mail for these adresses.

arma@idea-games.com

support@softwrap.com

Instead of asking about the cd-key, ask about a refund.

That was the only solution that worked for me.

I am sorry if I did not get to your support right away... how ever I am doing my best. I am now working on setting up a new system for sprocketidea so i will be able to answer your support requests immediately. Once again I would like to apologize if you were disappointed with my support! and I hope you have gotten ArmA somewhere else and you are enjoying it!

Sincerely,

Andrew Bartik

Sprocketidea Support

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well i have softwrap version and i keep getting ,,softwrap file error1,,anyone that knows what this might be,,

Hey Putte,

I am sorry for your problem... In order to rectify this problem please do the following…

1) Uninstall your game

2) Delete your games folder in “Program Files†(if it’s still there)

3) Go to “C:\Documents and Settings\All Users\Documents†and delete the following:

a) Softwrap (folder)

b) Global.sw2 (file)

4) Now REINSTALL your Game

5) Run the game and activate it using your License Holder Name and Purchase Reference

Contact me if you lost any of your information or your game's install file!

Ando

Sprocketidea Support

done all that 3times,,first time it worked for about a day,,then softwrap error again,,second time i couldnt even start the game cause the activation wouldnt let me activate it,,,when i email support,all they do is to give me the things that are on the faq page,,so i decided to try 1 last time,,i deleted all the thing you said,,activated the game,,managed to play for a few hours shutdown the game,and when trying next time softwrapfile error1,you know i cant keep on reinstalling the game everytime i want to play,what is being done about this problem,sure must be killing the sales on this game

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i got one problem: i dont have arma_server.exe file in my arma folder. I know "box" users have that, and can start a dedicated server. So i wonder is this my problem or it was meant not to be. and if so, why? I tried copying the file from a mate of mine, but i comes back with an err concerning its protection.

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hmmm...no idea about that?

i have mailed sprocket about that, twice, no reply

what is going on with arma's support? Is everyone so into arma 2 that the current game has no priority?

i'm well annoyed and disappointed. guess i'm not the only one.

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hmmm...no idea about that?

i have mailed sprocket about that, twice, no reply

what is going on with arma's support? Is everyone so into arma 2 that the current game has no priority?

i'm well annoyed and disappointed. guess i'm not the only one.

have you tried uninstalling/reinstalling?

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hmmm...no idea about that?

i have mailed sprocket about that, twice, no reply

what is going on with arma's support? Is everyone so into arma 2 that the current game has no priority?

i'm well annoyed and disappointed. guess i'm not the only one.

have you tried uninstalling/reinstalling?

yes, twice. so it's only my problem, or a general sprocket downloaded version prb?

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well i have softwrap version and i keep getting ,,softwrap file error1,,anyone that knows what this might be,,

Hey Putte,

I am sorry for your problem... In order to rectify this problem please do the following…

1) Uninstall your game

2) Delete your games folder in “Program Files†(if it’s still there)

3) Go to “C:\Documents and Settings\All Users\Documents†and delete the following:

a) Softwrap (folder)

b) Global.sw2 (file)

4) Now REINSTALL your Game

5) Run the game and activate it using your License Holder Name and Purchase Reference

Contact me if you lost any of your information or your game's install file!

Ando

Sprocketidea Support

done all that 3times,,first time it worked for about a day,,then softwrap error again,,second time i couldnt even start the game cause the activation wouldnt let me activate it,,,when i email support,all they do is to give me the things that are on the faq page,,so i decided to try 1 last time,,i deleted all the thing you said,,activated the game,,managed to play for a few hours shutdown the game,and when trying next time softwrapfile error1,you know i cant keep on reinstalling the game everytime i want to play,what is being done about this problem,sure must be killing the sales on this game

I was getting this problem and what they said resolved it i just did not need to reinstall.

You might want to try scanning your hard drive for corruption as thats whot made my go bad.

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well i have softwrap version and i keep getting ,,softwrap file error1,,anyone that knows what this might be,,

Hey Putte,

I am sorry for your problem... In order to rectify this problem please do the following…

1) Uninstall your game

2) Delete your games folder in “Program Files†(if it’s still there)

3) Go to “C:\Documents and Settings\All Users\Documents†and delete the following:

a) Softwrap (folder)

b) Global.sw2 (file)

4) Now REINSTALL your Game

5) Run the game and activate it using your License Holder Name and Purchase Reference

Contact me if you lost any of your information or your game's install file!

Ando

Sprocketidea Support

done all that 3times,,first time it worked for about a day,,then softwrap error again,,second time i couldnt even start the game cause the activation wouldnt let me activate it,,,when i email support,all they do is to give me the things that are on the faq page,,so i decided to try 1 last time,,i deleted all the thing you said,,activated the game,,managed to play for a few hours shutdown the game,and when trying next time softwrapfile error1,you know i cant keep on reinstalling the game everytime i want to play,what is being done about this problem,sure must be killing the sales on this game

I was getting this problem and what they said resolved it i just did not need to reinstall.

You might want to try scanning your hard drive for corruption as thats whot made my go bad.

i have scanned my hard drive no problems there,,and my pc is only a week old

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I downloaded the Softwrap version... and trying to patch it to 1.05, and well.. the patch says it's "not installed or corrupt installation" Something I'm missing?

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only option is to try to get a refund,,and then get a boxed version

or not try and patch it as the download is already at 1.08.

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I just ordered my copy of QG while at work... and noticed at the thank you screen that there was a line that said that my copy was regiestered to this machine... is that true?

Is there anything i can do when I get home and actually download?

Or is it just a matter of putting in he code that they gave me on the home system and everything will be fine?

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hmmm...no idea about that?

i have mailed sprocket about that, twice, no reply

what is going on with arma's support? Is everyone so into arma 2 that the current game has no priority?

i'm well annoyed and disappointed. guess i'm not the only one.

I'm having the same problem.

The game didn't came with arma_server.

I searched in the forum for the arme server 1.08 and didn't find it.

can anyone help?

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these are my specs or something:

platform: windows vista business

Processor: Intel Core 2 Duo CPU E6750 @ 2.66 GHz

2046 Mb RAM

32 Bit

VideoCard: nVidia 8600GT 256 Mb

The game keeps on crashing, the screen freezes and doesn't respond at all, most of the time when entering a menu.

Any ideas how to fix this?

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