DarkEquinox 10 Posted March 5, 2013 After the payment of my supporter edition I was prompted with some basic payment details and a download link, next to this was a activation key or so I think, but this key is invalid on the steam "Activate and Add product". Share this post Link to post Share on other sites
iceman77 18 Posted March 5, 2013 Bummer man. Hopefully steam will get back to you within the month. Share this post Link to post Share on other sites
Harzach 2517 Posted March 5, 2013 You don't get a key in the confirmation email, just the download link. Also, several topics about this already. Share this post Link to post Share on other sites
gunny1979 3 Posted March 5, 2013 You don't get a key in the confirmation email, just the download link. Also, several topics about this already. Im afraid to say you do get the key in the email Share this post Link to post Share on other sites
NeoArmageddon 958 Posted March 5, 2013 Im afraid to say you do get the key in the email Which version? Supporter? or Deluxe? Share this post Link to post Share on other sites
gunny1979 3 Posted March 5, 2013 Which version? Supporter? or Deluxe? Supporter as per the Threads Title Share this post Link to post Share on other sites
NeoArmageddon 958 Posted March 5, 2013 Supporter as per the Threads Title So now I am curious why some people get a key and other just a broken link. Looks like a bug in the order processing. Share this post Link to post Share on other sites
RadioActiveLobster 10 Posted March 5, 2013 I got the confirmation email as well, click the link provided and get "No purchase of this product found in your account. " when I click it. Share this post Link to post Share on other sites
columdrum 11 Posted March 5, 2013 I got the confirmation email as well, click the link provided and get "No purchase of this product found in your account. " when I click it. Yep same here, seems like the bistore its also in alpha state :P. I have send a email to the support service, y guess you should do the same and wait :( Share this post Link to post Share on other sites
gunny1979 3 Posted March 5, 2013 What does your email look like? here's mine http://oi46.tinypic.com/zwj97c.jpg (121 kB) Share this post Link to post Share on other sites
Harzach 2517 Posted March 5, 2013 Im afraid to say you do get the key in the email Well, clearly YOU did, but it seems that is not the case for many. Share this post Link to post Share on other sites
NeoArmageddon 958 Posted March 5, 2013 (edited) Our mail looks like the old "non steam" mail, where you just get a DL link to your account (to the sprocket-downloader). BTW: Edited March 5, 2013 by NeoArmageddon Share this post Link to post Share on other sites
RadioActiveLobster 10 Posted March 5, 2013 What does your email look like? here's minehttp://oi46.tinypic.com/zwj97c.jpg (121 kB) Mine does not look like that, I don't have the "Serial Numbers" section, just the "Download Links" section and that link doesn't work. Share this post Link to post Share on other sites
gunny1979 3 Posted March 5, 2013 Our mail looks like the old "non steam" mail, where you just get a DL link to your account (to the sprocket-downloader).BTW: http://www.modfact.net/true_supporters.png Hmmm not good! I hope you get it sorted asap mate Share this post Link to post Share on other sites
Raggz 10 Posted March 5, 2013 I have the same problem. they even reserved the amount twice on my creditcard :P Share this post Link to post Share on other sites
Harzach 2517 Posted March 5, 2013 Same here, just the DL link: http://i13.photobucket.com/albums/a297/Dotanuki/nope_zps9e3004ec.png Share this post Link to post Share on other sites
DrunkenVeteran 10 Posted March 5, 2013 http://i46.tinypic.com/ma9bbn.png Yup, looks nothing like yours Gunny. Share this post Link to post Share on other sites
Iroquois Pliskin 0 Posted March 5, 2013 Our mail looks like the old "non steam" mail, where you just get a DL link to your account (to the sprocket-downloader). Can anyone confirm this? I'm not dealing with Sprocket, no way. Share this post Link to post Share on other sites
cri74 10 Posted March 5, 2013 *crying* The more you buy, the less you get :( Hope they fix the http://www.sprocketidea.com/joomla/downloaders/preparedown.php Share this post Link to post Share on other sites
Sniperwolf572 758 Posted March 5, 2013 Bummer man. Hopefully steam will get back to you within the month. Please don't spread misinformation. This is a problem on BI store end. For all problems with purchasing through store.bistudio.com please contact the BI support (contact details are here) and they should be able to sort you out as we can't help you out here. Share this post Link to post Share on other sites
Von_Lipwig 10 Posted March 5, 2013 I suppose it might have something to do with people who already had sprocket accounts and people who made new accounts? As in, new accounts follow the new rules, but old accounts are stuck in sprocket-mode, so they don't get the Steam key? Just a stab in the dark, really. Share this post Link to post Share on other sites
cri74 10 Posted March 5, 2013 Nothing at that starts with http://store.bistudio.com/ works at the moment. Same with www.sproketidea.com Share this post Link to post Share on other sites
RadioActiveLobster 10 Posted March 5, 2013 https://twitter.com/Arma3official/status/308964684806094848 Supporters! Fear not if you had troubles buying #Arma3 #Alpha Supporter Edition; working on a credits solution that is reasonable for all! Share this post Link to post Share on other sites
DrunkenVeteran 10 Posted March 5, 2013 Supporters! Many of you have had troubles purchasing the Arma 3 Alpha Supporter Edition from Store.bistudio.com, and are now worried about your chance to get into the credits. After we get the Store running smoothly, we’ll work on a good solution for everyone supporting us. That might mean extending the amount significantly from the first 500 for example. More Intel a.s.a.p. Source ARMA 3 Facebook: https://www.facebook.com/arma3official Share this post Link to post Share on other sites
dragula 12 Posted March 5, 2013 Supporter Edition think there only 500 sole Supporter Edition. Well i miss out on it, steam work with plane arma 3 downloading right now, Share this post Link to post Share on other sites
