RoxieAtomic

Hi there, thank you for your post and comments about this. We received similar reports over the weekend, which resulted in us disabling the Halloween update earlier this week while we investigate the issue 🔎 Please let us know if you're continuing to experience any crashes on Xbox 🙏🍅

Hi @Erik24, thanks for getting in touch about this. Our team is aware of this issue, and it's something we're currently investigating 🛠️🍅

Hi @lZaMbEzIl, thank you for getting in touch about this. Can you please tell us a bit more about how the graphics are looking worse for you? Can you also please let us know which PS console you're playing on? 🙏 If you happen to have a clip or screenshot of how the graphics are looking for you, that would be a great help to our team 🙂🍅

Hi @davinohunk, thank you for this report 💪 we'll share it with our team for further investigation 🔎🍅

Hi @azza-4e512d5df11b1e1d, if you're experiencing error 0 and have already tried reinstalling the game - can you please send us an email (vigor@bistudio.com) with your Vigor ID? 🙏 It's the 36-character string of letters, numbers and dashes that appear in the bottom left of the screen when you're at the title screen 🍅

Hi @Inputchocho, if you're experiencing error 0 and have already tried reinstalling the game - can you please send us an email (vigor@bistudio.com) with your Vigor ID? 🙏 It's the 36-character string of letters, numbers and dashes that appear in the bottom left of the screen when you're at the title screen or in the Options menu 🍅

Hi everyone, this is a know issue that our team is currently working on a fix for 🛠️ As @fkhooligan has mentioned - we recommend deleting the local save file "Loadouts_SaveGame". This is connected to a know issue, which you can read more about in our 20.0 Changelog: https://vigorgame.com/changelog/200 Please follow this guide from the PlayStation website in order to delete "Loadouts_SaveGame": https://www.playstation.com/en-us/support/hardware/ps5-manage-storage-space/ We also advise you to avoid using loadout presets while we work on a fix for this problem 🙏

Hi @Predrag Penezic, if you are experiencing crashes when logging into the game, please delete the local save file "Loadouts_SaveGame" 🙏 This is connected to a know issue, which you can read more about in our 20.0 Changelog: https://vigorgame.com/changelog/200 Please follow this guide from the PlayStation website in order to delete "Loadouts_SaveGame": https://www.playstation.com/en-us/support/hardware/ps5-manage-storage-space/ We also advise you to avoid using loadout presets while we work on a fix for this problem 🛠️

Hi @Mankalon, we can't promise that playing co-op with friends will be possible during Early Access, but it will be possible in the full free-to-play PC version, which we'll be releasing later this year 💪🍅

Hi @Brian Turner, thanks for sharing this suggestion with us 🙂 It's an interesting idea, although we would need to consider the implications of such a system - especially if some players can be incorrectly accused of cheating. In the meantime, we recommend that you continue reporting players who you suspect are cheating - thank you for doing that 🙏 Those reports are helpful for our investigations and make it possible for us to take appropriate action 🍅

Hi @Yuuno -fr, thanks for sharing this suggestion with us! We'll have a chat with our team in case it might be possible to implement something like this in the future 🙂 Thank you as well for the suggestions you make in this forum 💪 It's really great that you show the possible ways your ideas could work in the game's UI. While we're not always able to implement all player suggestions, we do always appreciate receiving them 🍅

Hi @Tf Ft, we're sorry that you're seeing this error 0 message. Are you able to get into the Shelter at all, or have you already tried reinstalling the game? If you're still experiencing this after reinstalling, can you please let us know which country/state you're playing from, and if other accounts on your console are also affected by this error 0? 🙏🍅

Hi @rshort3, thanks for your post about this 🙂 Our team continuously works on fixing in-game glitches and bugs. Details of the bugs we have fixed can be found in our changelogs, although some trickier bugs can unfortunately persist or reappear. Can you please let us know which glitches you've come across in the game? 🙏 It really does help us when players are reported through the in-game Report System, as reports we've received through that system have allowed us to take action against certain players 💪 If you are reporting players for cheating and have clips of them cheating in the game, you can send these to our email address (vigor@bistudio.com) 📧🍅

Hi @PSSD OFF TAX, it looks like you landed a couple of shots on the other player, so the amount of damage shown for that player in Spectator Mode was proportional. It's also possible that your shots might have been affected by lag, as there was a pop-up message about network stability that showed at 0:19. We recommend all players use a wired connection to reduce the possibility of connectivity issues, but if you turn on the Network Stats in the options menu and send us a clip, we can look into whether it's a problem from our side 🙂🍅

Hi @Yuuno -fr, thanks for your post about this 💪 It's something we're aware of, and we've been making tweaks to help resolve it. We'll let our team know that you've mentioned this, so that we can take another look at it 🙂🍅

Hi @Valkuran, thank you for getting in touch about this, and we're sorry this is happening. The server disconnection issue is something that other players are also experiencing, so our team is currently investigating it 🔎 Are you consistently experiencing high ping, or does it depend on the time of day you're playing? Can you also please let us know where you're playing from? 🙏 🍅

Hi @Yuuno -fr, thank you for reaching out about this. We're sorry that you and your friends are affected by this issue. Our team is aware that some players are being kicked from games, it's something that we are currently investigating 🛠️ Thank you for your patience while we look into this 🙏🍅

Hi @PSSD OFF TAX, we're sorry to hear that this is happening. You'd be welcome to send the recording to us at vigor@bistudio.com, so that we can take a look into it 📧 We also recommend you report those players using the in-game Report System, or to keep reporting them if you've already been sending reports. The reports we receive through that system help us take appropriate against against cheaters and exploiters 💪🍅

Hi @Handsome_Devil, we cannot promise that this feature will become available during Early Access, but it will be possible in the full free-to-play PC release, which is coming later this year 💪🍅

Hi @pikachuriolu, thank you for bringing this up 💪 We've had similar reports on our socials, so our team is aware of the issue with the gloves and will be looking into it 🙂🍅

Hi @Brian Turner, we're really sorry that you are being harassed and threatened by other players in the game, it's unacceptable behavior that we do not want in our community. While it's currently not possible to remove players you don't want to play with, you can block and report them through your PlayStation. More information about this can be found here: https://www.playstation.com/en-us/support/account/ps5-report-behaviour/ and https://www.playstation.com/en-us/support/account/block-players-psn/#block We appreciate you sending us those reports through the in-game Report System, as they help us take appropriate action against players who behave inappropriately in Vigor. If you have any screenshots of the messages you've received from other players, you can also send them to us at vigor@bistudio.com so that we can look into it further 📧🍅

Hi @FoRgEDeFiAnCe , we're sorry that you've encountered this in the game. It's fine if players make friends organically in the Outlands and decide to team up in a match or two, but pre-arranged teaming up in solo matches is not something we encourage. We also appreciate any reports of this that we receive through the in-game Report System 🙏 You can make these reports through the "last played with" tab when you open the Options menu from your Shelter 🏠🍅

Hi @UltraSteve1, thanks for getting in touch about this. The Crowns were assigned to players who did not complete the Legacy Season Battle Passes before they were removed. If you think you should have received Crowns because you did not complete the Legacy Seasons, you can send us an email with your Vigor ID so that we can look into it 🙂 Our email address is vigor@bistudio.com 📧 Your Vigor ID is the long string of letters, numbers and dashes that appears in the bottom left of your screen when you open the Options menu from your Shelter 🏠🍅

Hi @TURTLEZED12, we have now resolved this issue 💪 Your purchases should be in your account already - if not, they'll appear in your account in the upcoming days 🙂🍅

Hi @TURTLEZED12, thank you for getting in touch about this. We're sorry that you're having trouble with purchases on Xbox. There are currently some problems with purchases made for Crown Packs and Premium Packs, both through the game on Xbox and the Microsoft Store. More info about the situation can be found here: https://x.com/vigorthegame/status/1791490806005510200 Our team is working on fixing the issue as soon as possible. We also intend on making sure that Outlanders receive the contents of the Packs they bought 💪 We'll be posting more updates about this on our socials as soon as we can. Thank you for your patience 🙏🍅