Macker 0 Posted June 7, 2007 After buying ArmA not so long ago, It soon became apparent that it wouldn't work on my pc, so i bought a new one, which in turn led me to losing my activation code etc etc, now i'm not asking you lot to give me yours...that'd be silly... but when i try to click "lost licensing details" when i run ArmA and put in my email - it says they can't find me on their system! Help? I really can't afford to buy it again after buying a new computer to play it! Share this post Link to post Share on other sites
max power 21 Posted June 7, 2007 After buying ArmA not so long ago, It soon became apparent that it wouldn't work on my pc, so i bought a new one, which in turn led me to losing my activation code etc etc, now i'm not asking you lot to give me yours...that'd be silly...but when i try to click "lost licensing details" when i run ArmA and put in my email - it says they can't find me on their system! Help? I really can't afford to buy it again after buying a new computer to play it! Who is 'they'? I think you should talk to 'them' instead, BIS is the developer. You need to get into contact with the publisher. Share this post Link to post Share on other sites
max power 21 Posted June 7, 2007 they = softwrap Softwrap is the company that designed the software security. I think that Idea Games must be your publisher. You can contact them via their website. Share this post Link to post Share on other sites
W0lle 1052 Posted June 7, 2007 You have saved the confirmation email which softwrap sent you after the purchase? Have you maybe used another email for purchasing? That might explain why they can't find you in their system. I'm not familiar with that softwrap distribution, but shouldn't you have 3 activations for the software? After all, softwrap are the only ones which can help you. I think BIS can't do anything here and all we can do here is giving you hints or suggestions. Share this post Link to post Share on other sites
Macker 0 Posted June 7, 2007 You have saved the confirmation email which softwrap sent you after the purchase? yes, but the problem is that i'm on a new computer now and the email with that information is now gone. Share this post Link to post Share on other sites
Easy_tiger 0 Posted June 8, 2007 contact softwrap and explain that because of the new PC you no longer have the activation details, also send them a copy of your proof of purchase (bank statement proving that you bought Arma from them). There then should be no reason why they would not send you another activation code, problem solved. Share this post Link to post Share on other sites
Infam0us 10 Posted June 8, 2007 Or ... if your inpaitent like me go out and buy a hard copy and never have this trouble again. The amount of problems I have with my Czech copy was unbelievable ... ! Share this post Link to post Share on other sites
Macker 0 Posted June 8, 2007 Well, I got home from work today and they'd sent me all the codes I needed. So kudos to softwrap for such speedy service! Share this post Link to post Share on other sites
Shadow_Spyder 0 Posted June 9, 2007 A buddy in my unit had a problem like this with Sprocket. He called his bank and cancled the payment for the game ha ha. Needless to say, Sprocket gave him a new activation key after they seen the bank wasnt paying. Share this post Link to post Share on other sites
