GUN3IT 0 Posted May 24, 2020 Hello everyone. I have been playing this wonderful game for a long time, but there aren’t enough nerves anymore ... This mistake is permanent. It arises when flying kajman, blackfoot, neophron, xian ... I've been chatting with support for a month now, but there is no sense. I looked through all the forums there with the same tips as from support, everything does not work! I noticed that video memory is often full with any settings and memory allocators. All drivers are latest. And do not say that Intel is the best. There are the same problems! Operating System: Windows 10 Pro 64-bit (10.0, Build 18363) (18362.19h1_release.190318-1202) Gigabyte X570 GAMING X BIOS: F12e (type: UEFI) Processor: AMD Ryzen 9 3900X 12-Core Processor Memory: 32768MB RAM NVIDIA GeForce RTX 2080 SUPER 8gb Share this post Link to post Share on other sites
stanhope 411 Posted May 24, 2020 2 minutes ago, GUN3IT said: everything does not work What did you try already? Share this post Link to post Share on other sites
GUN3IT 0 Posted May 24, 2020 19 hours ago, stanhope said: What did you try already? I play without mods on Warlords) All step by step as support advised 1) You have software firewall turned off or have correctly set up an exception for both Steam and the game. (and also tried without antivirus) 2) You run Steam as Administrator:( I use a super administrator account) 1. Exit Steam. 2. Right-click on Steam icon. 3. Left-click on "Run As Administrator". 4. If the problem persists, reboot your computer and try the procedure again. Decrease in sound quality and reduction in the number of sound sources in the scene. Plus a full reinstall of windows. I use a super administrator account and hugepages( tried without this function). Deleted all folders and any mention of arma and battleye. Used third-party memory allocators and all that arma offers. And classic) default launcher settings ... Used anti-malware "malwarebytes" and checked my dr.web computer with antivirus. My computer is clean! Share this post Link to post Share on other sites
GUN3IT 0 Posted May 25, 2020 19 hours ago, stanhope said: everything does not work https://drive.google.com/drive/folders/1zTaUK09aiup5neuV2J6U7TUKjL3pgzcw?usp=sharing without xbox gamepad and sondblaster z pci-e my rtp log dxdiag and msinfo32 Share this post Link to post Share on other sites
Dedmen 2714 Posted May 26, 2020 Are you using a USB headset? The RPT actually didn't log a crash. Share this post Link to post Share on other sites
GUN3IT 0 Posted May 28, 2020 On 5/26/2020 at 3:24 PM, Dedmen said: Are you using a USB headset? The RPT actually didn't log a crash. No, I do not use. I have a sennheiser gsp 500 3.5 jack, run from soundblaster z pci-e. Share this post Link to post Share on other sites
GUN3IT 0 Posted June 8, 2020 Hello everyone) And so after so much time no solution was found. BI themselves do not know what the matter is because such simple tips speak only about this. I installed a complete removal of all drivers and a clean installation from a file from official hardware sites. Made a clean start to WINDOWS. And nothing ... The problem is both in warlords and in the XI'AN demonstration. From here question BI is going to fix this problem or just raking in money? And this problem is very many years old! Share this post Link to post Share on other sites
stanhope 411 Posted June 8, 2020 Could you give some links to the tickets on the feedback tracker? Share this post Link to post Share on other sites
GUN3IT 0 Posted June 8, 2020 Correspondence was conducted exclusively by mail ... Soon I can take screenshots. Share this post Link to post Share on other sites
GUN3IT 0 Posted June 8, 2020 2 hours ago, stanhope said: Could you give some links to the tickets on the feedback tracker? От: Jiří via RT <support@bistudio.com> Date: чт, 7 мая 2020 г. в 10:40 To: <glushkinss@gmail.com> Hello, these might seem obvious, but please make sure that: 1) You have software firewall turned off or have correctly set up an exception for both Steam and the game. 2) You run Steam as Administrator: 1. Exit Steam. 2. Right-click on Steam icon. 3. Left-click on "Run As Administrator". 4. If the problem persists, reboot your computer and try the procedure again. If none of this helps, please send us the following: The dxdiag report of your computer for checking (no sensitive personal information will be collected): 1. Press WinKey + R. 2. Type 'dxdiag' (without the quotes). 3. Press Enter. 4. In dxdiag window, click on 'Save All Information' button. 5. Send me the resulting file as email attachment. The msinfo report of your computer for checking (no sensitive personal information will be collected): 1. Press WinKey + R. 2. Type 'msinfo32' (without the quotes). 3. Press Enter. 4. In MSINFO window, click on 'File' in the upper menu. 5. Click on 'Save' button. 6. Send me the resulting file as email attachment. And your RPT file: Press WinKey + R and paste this directly into the window that appears: %userprofile%\AppData\Local\Arma 3 then press Enter. You should be taken directly to the folder where arma 3 RPTs are stored. Please reproduce your issue and send us the latest RPT file. Please send these 3 files in one message and do not zip/rar them. -- Best Regards, Jiri Bohemia Interactive ---------- От: Сергей Глушкин <glushkinss@gmail.com> Date: чт, 7 мая 2020 г. в 18:44 To: <support@bistudio.com> Hello again. All that you wrote unfortunately does not work ( чт, 7 мая 2020 г. в 10:40, Jiří via RT <support@bistudio.com>: ---------- От: Сергей Глушкин <glushkinss@gmail.com> Date: чт, 7 мая 2020 г. в 18:52 To: <support@bistudio.com> Sorry... for some reason the rtp file has not been saved for today's number, but the error is the same .... чт, 7 мая 2020 г. в 18:44, Сергей Глушкин <glushkinss@gmail.com>: ---------- От: Сергей Глушкин <glushkinss@gmail.com> Date: чт, 7 мая 2020 г. в 19:43 To: <support@bistudio.com> I finded) чт, 7 мая 2020 г. в 18:52, Сергей Глушкин <glushkinss@gmail.com>: ---------- От: Dominik via RT <support@bistudio.com> Date: пт, 8 мая 2020 г. в 22:44 To: <glushkinss@gmail.com> Hello, please delete all startup parameters you use: F:\Program Files (x86)\Steam\steamapps\common\Arma 3 -profiles=Profiles -malloc=tbb4malloc_bi_x64 -noSplash -hugePages -high -mod= -connect=85.190.155.163 -port=2302 -beservice and then try to start the game. Thank you. Best regards, Dominik Bohemia Interactive ---------- От: Сергей Глушкин <glushkinss@gmail.com> Date: вс, 17 мая 2020 г. в 16:03 To: <support@bistudio.com> Hi it doesn't work...( пт, 8 мая 2020 г. в 22:44, Dominik via RT <support@bistudio.com>: ---------- От: Dominik via RT <support@bistudio.com> Date: пн, 18 мая 2020 г. в 13:50 To: <glushkinss@gmail.com> Hello, please try to completely disable/uninstall your antivirus and/or firewall and do the following: 1. Exit Steam. 2. Right-click on Steam icon. 3. Left-click on "Run As Administrator". 4. Right-click on the game in Steam Library. 5. Click on "Properties". 6. Select "Local files" tab and click on "Verify integrity of game cache files" button. 7. Please wait, the process can take several minutes. 8. If the issue persists, reboot your PC and try one more time from step 2. ---------- От: Сергей Глушкин <glushkinss@gmail.com> Date: вт, 19 мая 2020 г. в 03:05 To: <support@bistudio.com> I think you will not be surprised .... but it also did not work !!! I noticed one feature! Video memory is ALWAYS filled to the limit ! Even if you stand still, and the video memory buffer is not updated. Which leads to an error with any settings... пн, 18 мая 2020 г. в 13:50, Dominik via RT <support@bistudio.com>: ---------- От: Jiří via RT <support@bistudio.com> Date: вт, 19 мая 2020 г. в 14:32 To: <glushkinss@gmail.com> Hello, please download and install the following free program:https://www.malwarebytes.org/ and do a full scan of your PC and remove any threats. ---------- От: Сергей Глушкин <glushkinss@gmail.com> Date: вт, 19 мая 2020 г. в 17:38 To: <support@bistudio.com> Checked the pc is clean. For a long time playing infantry occupied video memory was 6.4 GB got into a helicopter did not have time to take off and an error ... вт, 19 мая 2020 г. в 14:32, Jiří via RT <support@bistudio.com>: ---------- От: Dominik via RT <support@bistudio.com> Date: ср, 20 мая 2020 г. в 11:34 To: <glushkinss@gmail.com> Hello, please try to reset your Windows sound quality to default and lower the sound sources in the game settings. Thank you. ---------- От: Сергей Глушкин <glushkinss@gmail.com> Date: сб, 23 мая 2020 г. в 23:30 To: <support@bistudio.com> Hello! Your advice did not help again ... ср, 20 мая 2020 г. в 11:34, Dominik via RT <support@bistudio.com>: ---------- От: Сергей Глушкин <glushkinss@gmail.com> Date: вс, 24 мая 2020 г. в 22:43 To: <support@bistudio.com> Everything is sad ... Any flight except shikra ends with a status stack error buffer overrun error. As I understand it, there is no solution to the problem anywhere since 2013, and the point is in the game! сб, 23 мая 2020 г. в 23:30, Сергей Глушкин <glushkinss@gmail.com>: ---------- От: Jiří via RT <support@bistudio.com> Date: пн, 25 мая 2020 г. в 13:22 To: <glushkinss@gmail.com> Hello, please try unplugging everything except for mouse and keyboard and try running the game again. ---------- От: Сергей Глушкин <glushkinss@gmail.com> Date: пн, 25 мая 2020 г. в 18:48 To: <support@bistudio.com> Hello. Error status stack buffer overrun... пн, 25 мая 2020 г. в 13:22, Jiří via RT <support@bistudio.com>: ---------- От: Jiří via RT <support@bistudio.com> Date: вт, 26 мая 2020 г. в 12:22 To: <glushkinss@gmail.com> Hello, please try to use a different memory allocator for Arma 3. Open Arma 3 launcher, go to the "Parameters" and switch to the "All Parameters" tab. Now you should see the checkbox for "Memory allocator" under the advanced. Please check it and try to reproduce the issue with different memory allocators. Thank you. ---------- От: Сергей Глушкин <glushkinss@gmail.com> Date: вт, 2 июн. 2020 г. в 16:47 To: <support@bistudio.com> Hello. Just got to the computer. The problem was not resolved unfortunately. And using the system memory allocator, everything is very bad with fps at the level of 15-20 frames and then gives an error .... вт, 26 мая 2020 г. в 12:22, Jiří via RT <support@bistudio.com>: ---------- От: Jiří via RT <support@bistudio.com> Date: ср, 3 июн. 2020 г. в 14:06 To: <glushkinss@gmail.com> Hello, please navigate to the following folder: C:\Program Files (x86)\Steam\steamapps\common\Steamworks Shared\_CommonRedist\vcredist and install (right click and select "Run as administrator") both "vcredist_x64" and "vcredist_x86" from all folders. Then please open the following folder: C:\Program Files (x86)\Steam\steamapps\common\Steamworks Shared\_CommonRedist\DirectX\Jun2010 and install (right click and select "Run as administrator") "DXSETUP.exe". The last thing you have to do is to open the following folder: C:\Program Files (x86)\Steam\steamapps\common\Steamworks Shared\_CommonRedist\DotNet\4.5.2 and install (right click and select "Run as administrator") "NDP452-KB2901907-x86-x64-AllOS-ENU.exe". ---------- От: Сергей Глушкин <glushkinss@gmail.com> Date: пт, 5 июн. 2020 г. в 02:18 To: <support@bistudio.com> It didn’t work. ср, 3 июн. 2020 г. в 14:06, Jiří via RT <support@bistudio.com>: ---------- От: Сергей Глушкин <glushkinss@gmail.com> Date: пт, 5 июн. 2020 г. в 02:42 To: <support@bistudio.com> Maybe this will help you in finding a solution. Unfortunately, all your tips do not work. The problem is more serious ... пт, 5 июн. 2020 г. в 02:18, Сергей Глушкин <glushkinss@gmail.com>: ---------- От: Dominik via RT <support@bistudio.com> Date: пт, 5 июн. 2020 г. в 12:20 To: <glushkinss@gmail.com> Hello, I am sorry but the crash was unfortunately not logged in the RPT files you sent us. Please try to perform a clean boot of Windows and then start the game:https://support.microsoft.com/en-us/help/929135/how-to-perform-a-clean-boot-in-windows ---------- От: Сергей Глушкин <glushkinss@gmail.com> Date: пн, 8 июн. 2020 г. в 05:42 To: <support@bistudio.com> Hello. The problem was not solved in this way. I turned everything off, including removing the antivirus and turning off windows deffender using the registry ... Flying on xian arma 3 closed but I didn’t get an error but it just finished ... but the symptoms are the same under the same conditions. And i use 1.98.146381 new PROFILING branch with PERFORMANCE binaries, v05, server and client, windows 32/64-bit I did not see any difference. In addition, this does not solve my problem... Share this post Link to post Share on other sites
Dedmen 2714 Posted June 9, 2020 19 hours ago, GUN3IT said: BI themselves do not know what the matter is because such simple tips speak only about this I can tell you I haven't heard of your problem besides reading about it here. 19 hours ago, GUN3IT said: And this problem is very many years old! Its not. 19 hours ago, GUN3IT said: From here question BI is going to fix this problem If I knew what was going on I would but.. On 5/26/2020 at 2:24 PM, Dedmen said: The RPT actually didn't log a crash. 17 hours ago, GUN3IT said: Hello, I am sorry but the crash was unfortunately not logged in the RPT files you sent I need a RPT that also shows the crash at the end. And a .mdmp file that should be next to the RPT. Share this post Link to post Share on other sites
GUN3IT 0 Posted June 9, 2020 13 hours ago, Dedmen said: I can tell you I haven't heard of your problem besides reading about it here. Its not. If I knew what was going on I would but.. I need a RPT that also shows the crash at the end. And a .mdmp file that should be next to the RPT. Unfortunately not the latest reports. I did not find others, but there are no other mdmp ( https://drive.google.com/drive/folders/15TOoTp-JLWEHJ5FbA9j_zLLCosUEB-w6?usp=sharing I'm tired of already reproducing errors (But as soon as possible I will do everything to provide new reports. There are many of us and we need help. Thanks for your assistance! Share this post Link to post Share on other sites
kremator 1065 Posted June 10, 2020 I wonder if this is related to the crash that I'm experiencing too only on the 64bit client? For me, spawning any helicopter (and alt - dragging to increase its height) in Zeus causes a crash to desktop. Share this post Link to post Share on other sites
GUN3IT 0 Posted June 10, 2020 On 6/9/2020 at 1:01 PM, Dedmen said: I can tell you I haven't heard of your problem besides reading about it here. Its not. If I knew what was going on I would but.. I need a RPT that also shows the crash at the end. And a .mdmp file that should be next to the RPT. that is all that arma saves after a crash ... https://drive.google.com/drive/folders/1hFZWViFnWERjLLFkLjS5Ooii5EpAmjxV?usp=sharing Share this post Link to post Share on other sites
GUN3IT 0 Posted June 12, 2020 On 6/9/2020 at 1:01 PM, Dedmen said: I can tell you I haven't heard of your problem besides reading about it here. Its not. If I knew what was going on I would but.. I need a RPT that also shows the crash at the end. And a .mdmp file that should be next to the RPT. My last rtp. But how to create .mdmp I have no idea before arma saved these files ( https://drive.google.com/file/d/1p4qcGAs81A5S4MDYZ-zJjtVLh45rIlLV/view?usp=sharing Share this post Link to post Share on other sites
kremator 1065 Posted June 14, 2020 Hey @GUN3IT. I fixed my problem with an update to Windows 10. I was on the 1909 version whereas latest was the 2004. On completion I fired up arma3 and no crashes with helicopters height. Check your install on windows update... I had to force mine (slow rollout otherwise) Share this post Link to post Share on other sites
GUN3IT 0 Posted June 15, 2020 14 hours ago, kremator said: Hey @GUN3IT. I fixed my problem with an update to Windows 10. I was on the 1909 version whereas latest was the 2004. On completion I fired up arma3 and no crashes with helicopters height. Check your install on windows update... I had to force mine (slow rollout otherwise) Hey. Everything is updated automatically for me) I have already installed 2004 for a week ... and still get errors. Share this post Link to post Share on other sites
GUN3IT 0 Posted June 15, 2020 19 hours ago, kremator said: Hey @GUN3IT. I fixed my problem with an update to Windows 10. I was on the 1909 version whereas latest was the 2004. On completion I fired up arma3 and no crashes with helicopters height. Check your install on windows update... I had to force mine (slow rollout otherwise) And again a failure! https://drive.google.com/drive/folders/1K43VgnfJmQcm49XyrsBbAqreediF5ALU?usp=sharing Share this post Link to post Share on other sites
killzone_kid 1331 Posted June 17, 2020 can you switch to dev branch and see if it crashes there too? Share this post Link to post Share on other sites
GUN3IT 0 Posted June 19, 2020 Switching to to dev branch did not produce the same error. ---------- Forwarded message --------- От: Сергей Глушкин <glushkinss@gmail.com> Date: пт, 19 июн. 2020 г. в 18:00 Subject: Re: [BI-RT #204019] FAQ | To: <support@bistudio.com> Hello! Did everything as you wrote. The error remained and it occurs on any official warlors server when flying VTOL (XIAN), blackfoot and kajman helicopters, and also on nephron! I’m not really doing anything, just flying and completing missions and tasks. And in showacase VTOL (XIAN). ср, 17 июн. 2020 г. в 12:15, Dominik via RT <support@bistudio.com>: Hello, the crash is unfortunately not in any RPT file you sent us and we tried to eliminate all possible hardware or software issues. Please create a backup of the following folders: * C:\Users\YourUsername\AppData\Local\Temp * * C:\Users\YourUsername\AppData\Local\Arma 3 * * C:\Users\YourUsername\Documents\Arma 3 * * C:\Users\YourUsernameDocuments\Arma 3 - Other Profiles And then uninstall the game and delete those folders. There might be some corrupted files causing this issue. After that please restart your computer, start Steam as Administrator and install the game. If that will not help please send us steps to reproduce your issue. Basically describe what exactly do you do until the game crashes - if it is always the same. Thank you. Best regards, Dominik Bohemia Interactive Share this post Link to post Share on other sites
GUN3IT 0 Posted June 23, 2020 On 6/9/2020 at 1:01 PM, Dedmen said: I can tell you I haven't heard of your problem besides reading about it here. Its not. If I knew what was going on I would but.. I need a RPT that also shows the crash at the end. And a .mdmp file that should be next to the RPT. Hey. Unfortunately, I could not get the .mdmp file. And with any setting I get an error. Exit code: 0xC0000409 - STATUS_STACK_BUFFER_OVERRUN Are there any news? Share this post Link to post Share on other sites
Dedmen 2714 Posted June 24, 2020 no mdmp, no possibility to check whats causing your issues. Share this post Link to post Share on other sites
GUN3IT 0 Posted June 25, 2020 On 6/24/2020 at 11:07 AM, Dedmen said: no mdmp, no possibility to check whats causing your issues. I can not understand why the arma does not create this file, it simply does not exist ( Share this post Link to post Share on other sites
sudoguy 0 Posted July 12, 2020 On 6/9/2020 at 12:01 PM, Dedmen said: I can tell you I haven't heard of your problem besides reading about it here. Its not. It is known for at least few years https://feedback.bistudio.com/T127844 Share this post Link to post Share on other sites
Dedmen 2714 Posted July 13, 2020 17 hours ago, sudoguy said: It is known for at least few years https://feedback.bistudio.com/T127844 That might be a different problem though... Most "stack buffer overrun" errors are actually VERY different things, people just like to think same error message == exact same cause, that is not the case. Every crash is different and needs a crashdump to be looked at. And your comment that you posted Quote I noticed it crashed at 16:59:59 game time in singleplayer (seen on HUD). Seems similiar to this Its EXACTLY that other issue that you linked there, you cannot know whether thats the same issue as the ticket you posted in. Share this post Link to post Share on other sites
