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tromac_bis

BISIM Developer
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About tromac_bis

  • Rank
    BISIM Developer

core_pfieldgroups_3

  • Occupation
    VBS Support
  1. VBS2/3 Discussion thread - the one and only

    Hi Schroeder, As Jeff has mentioned in his post BISIM no longer offers personal editions for sale as we are solely focused on supporting our military, government and commercial customer base who are the intended users of VBS and the new line up of software we offer. The cryptic advice that there may be other possibilities comes back to what many others have posted in this topic. This being the purchase of a commercial licensed subscription. Due to the cost involved in this yearly subscription it isn't really a viable alternative for the average home user. Hope that clears up the ambiguity in the previous post. Regards, Troy
  2. Job Title: Technical Support Specialist Position Description: The Bohemia Interactive Simulations Orlando, FL, office is looking for a professional and enthusiastic Technical Support Specialist to join our Customer Support group to work with customers in the US and our other global markets. Experience with VBS or ArmA is highly desired for this position. You will need good communications skills as interacting with military and civilian customers will be a large part of day to day life. You will need to have a competent knowledge of computing in general as well as the ability to identify and diagnose both software and hardware faults. You will co-operate with the VBS core team to understand the development roadmap and be able to inform customers about implementation of key technologies. Key Areas of Responsibility: Provide technical issue resolution to customers via on-site, email, phone and other electronic medium. Install, configure, and troubleshoot simulation software Test new software prior to release to customers Identify and correct or advise, on issues with software and hardware configurations. Administer and moderate company support forums. Manage customer licensing Prepare and coordinate special contractual builds Ensure orders are prepared, packed and dispatched as per company procedures. Assist in the preparation and setup for demos and special events Write knowledgebase articles and other documentation Take on special technical projects as required Objectives: Maintain high levels of customer satisfaction Provide responses to all customer enquiries within the given SLA timescale Provide a positive experience for any customer interaction with the company. Follow defined customer support procedures and policies. Assist customers with various projects. Skills: Excellent communication (oral and written), interpersonal, organizational, and presentation skills. Able to work independently and efficiently to meet deadlines. Able to promptly answer support related email, phone calls and other electronic communications. Self-motivated, detail-oriented and organized. Experience with hardware and software issues. Education & Experience: Required: Intermediate knowledge of the VBS or ArmA products, including scripting, terrain creation or model creation. Recommended: A Degree in Computing or a technology related subject Experience in Defense Simulation, preferably VBS or Arma Aptitude for basic C++/C# programming and scripting languages. Understanding of basic networking topologies and PC hardware Appreciation of game modification methods Please forward your resume to jobs@bisimulations.com, with a subject containing the word “Supportâ€.
  3. Bohemia Interactive Simulations is a world leader in providing simulation technologies and integrated training solutions for military and civilian organizations around the globe. With origins in the gaming industry. We have successfully exploited game-based technology with stunning visuals and applied this to a range of breakthrough, military-specific simulation products. With clients in dozens of countries, and development studios in Australia, the Czech Republic, United States and United Kingdom, Bohemia Interactive Simulations (BI Sim) maintains a truly global focus. Located in Williamtown, Australia we are looking for a professional and enthusiastic Technical Support Specialist to assist with customer support across Australian, New Zealand and the growing Asia Pacific markets. Key Skills and Experience Required: Able to effectively present information and respond to questions from customers. Able to promptly answer support related email, phone calls and other electronic communications. Excellent communication (oral and written), interpersonal, organisational, and presentation skills. Experience or knowledge of Bohemia Interactive products such as VBS or ArmA. Able to read and analyse technical procedures. Able to write reports, business correspondence, and procedure manuals. Able to work independently and efficiently to meet deadlines. Experience with troubleshooting PC hardware and software issues. Self-motivated, detail-oriented and organised. Recommended skills and experience: One year IT-related degree/diploma from university or TAFE. Preferably, software engineering, computer science or a bachelor of information technology. Minimum of three to six months related experience or training in an IT, technical support or software development role. Advanced knowledge of the ArmA/VBS products, including scripting, terrain creation and model creation. Understanding of, and experience in one or more programming languages. The job tasks include: Provide professional services support and technical issue resolution to customers via on-site, email, phone and other electronic medium. Prepare, setup and develop demos for customers, internally and for special events. Identify and correct or advise, on issues with software and hardware configurations. Administer and moderate company support forums. Prepare, test and coordinate delivery of new software builds to customers. Install, configure, and troubleshoot company software. Make adjustments and upkeep for ticketing system software and other software managed by support department. Provide assistance and training to other members of support department. Provide technical assistance to internal customers. Create and review technical documentation for external and internal customers. If you offer: An interest in computer gaming and willingness to learn new skills. Attention to detail and accuracy. Time management and organisational skills. Willingness to obtain Australian Defence Force security clearance. Willingness to travel both domestically and internationally. We offer: An opportunity to be part of a fast growing and exciting company that is at the cutting edge of gaming and simulation technology. A friendly, positive and fun working environment. A chance to be a part of an international team. Please forward your resume to jobs.au@bisimulations.com, marked for the attention of Troy Mackaway.
  4. Location: Newcastle (Williamtown), Australia Start Date: March, 2014 Bohemia Interactive Simulations (BISim) is looking for an experienced programmer with C++ and C# skills to develop applications and plugins for use in VBS (Virtual Battle Space) and Unity3d for simulation-based training to work from our Williamtown office in NSW, Australia. BISim is a world leader in providing simulation technologies and integrated training solutions for military and civilian organizations around the globe. With origins in the gaming industry. We have successfully exploited game-based technology with stunning visuals and applied this to a range of breakthrough, military-specific simulation products. With clients in dozens of countries, and development studios in Australia, the Czech Republic, United States and United Kingdom, BISim maintains a truly global focus. The scope of this role includes creating and maintaining applications and plugins, communicating with external development teams, management and maintenance of legacy code, and collaboration with designers. This role also contains a customer support element, and candidates are expected to occasionally provide face-to-face and email support to customers. What We Can Offer A dynamic, varied work environment, working on a range of projects An independent role, with the chance to feed back into product decisions Work in a fast-growing company, with international opportunities The opportunity to grow your skills in many different directions Reports To Project Lead Direct Reports None Key Areas of Responsibility Design/development of applications and plugins for both the VBS and Unity engines Communicate with international programming teams to understand current products and those in development Provide customer support for programming related queries Objectives Work across all aspects of the software development cycle, including architecture, implementation, debugging, documentation, and maintenance Understand, and brief the local team on programming developments in external teams Meet established deadlines Skills Excellent knowledge of OOP and IPC Ability to design own solutions for complicated simulation problems Ability to analyse and update existing code Self-reliance and reliability Ability to work in small teams Good communicator Education & Experience Technical university degree (Bachelor of Software Engineering or similar) 3 or more years’ experience in C++ and C# .NET programming Computer games or game-based simulations are an advantage Preferable experience in using Unity3d and/or VBS2/ArmA Preferable experience in mobile app development Preferable experience in the Defence and/or Mining and Resources industries Preferable experience working in an agile development environment Applying Candidates can apply here. We look forward to hearing from you!
  5. Arma 3 Steyr Aug Pack 1

    Classnames: AUG-A3 - arifle_SteyrAugA3_F AUG-A2 - arifle_SteyrAugA2_F AUG-A1 - arifle_SteyrAugA1_F Magazines Classnames: 30Rnd_556x45_Stanag 30Rnd_556x45_Stanag_Tracer_Red 30Rnd_556x45_Stanag_Tracer_Green 30Rnd_556x45_Stanag_Tracer_Yellow I was so excited to see this mod, alas the handgrip and the casings ejecting backwards through the player just ruin them. Hope to see an update.
  6. VBS2/3 Discussion thread - the one and only

    Hi Maven, With the Personal Edition you are provided free updates for the life of the product. So you are not required to pay any annual update or service charges. So you only pay for the initial product. Support costs come into it for Academic and Commercial customers only. At present the PE version is not listed on our store as we are in the process of finalizing a few things. For those who want to purchase you need to use the contact form on our site at http://products.bisimulations.com/contact-us Our offices will be closing down over the Christmas period between 21 December and reopening 2 January. Orders placed during this time will be processed after the 2nd.
  7. VBS2/3 Discussion thread - the one and only

    Sabre there is an Australian group that now has 10 members with VBS2 PE so you should be able to easily hook up some games.
  8. VBS2/3 Discussion thread - the one and only

    Hi Doug, Good to talk to you on the phone today and thanks again for popping into the Australian office and saying hi. It was nice to hear some good feedback from the community. Looking forward to jumping on PE and having a game with you.
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