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Jervant

Web Development Team
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Everything posted by Jervant

  1. Jervant

    Forums Upgrade

    Hi, We're aware of the problem, and working on a fix. We apologize for the inconvenience.
  2. Jervant

    Forums Upgrade

    Hi, the issue should be fixed now, thanks for letting us know :) applogies for the inconvenience
  3. Jervant

    Can't redeem Argo Supporter's Pack.

    Hi, thank you for reporting your issues, according to our logs the problem is on Steams side, we're trying to resolve the issues asap, we will keep you posted on the progress. We apologize for the inconvenience. UPDATE Until the issue with steam is resolved, you can redeem you steam codes manually, please check your store accounts and click on your purchase, you should see your steam codes with a link to the instructions on how to activate a product on steam.
  4. Jervant

    Forums Upgrade

    Hi, we had to upgrade the forums, because the version we used wasn't supported any more, and from next year there won't be any security updates, so it would have been a security risk to keep using it.
  5. Jervant

    New default font ?

    Unintended change, thanks for pointing it out, should be back to normal now ;)
  6. Jervant

    Arma 3 Units - Feedback thread

    Hi, we have a problem with one of the server nodes, that is affecting some of you, we're working to resolve the problem asap. Thank you for the reports, and apologies for the inconvenience. We will keep you posted. UPDATE: The issue should be hopefully resolved.
  7. Jervant

    Arma 3 Units - Feedback thread

    Hi, thank you for the report, this should be fixed now ;)
  8. Jervant

    Arma 3 Units - Feedback thread

    Hi, thank you for the report, please try again, the issue should be resolved ;)
  9. Jervant

    Arma 3 Units - Feedback thread

    Hi, thank you for the bug report, the ownership should be fixed now ;)
  10. Jervant

    Arma 3 Units - Feedback thread

    You should upload a PNG file, we do the conversion for you ;). It probably helped that you changed, the format/uploaded again ;)
  11. Jervant

    Arma 3 Units - Feedback thread

    Hi, there are still some issues with the squad logos, because the game needs to use PAA files instead of PNGs, so we have to convert the PNGs to PAAs, and depending on the image size/complexity etc. it can fail. We are investigation the issue ;)
  12. Perfect, thank you ;) the issue should be fixed, let me know if it works for you.
  13. Jervant

    Arma 3 Units - Feedback thread

    Hi, the error you were getting was because your unit was suspended for some reason, and there was a bug in the units admin. But I see that the unit was activated again. Do you still get the error message on the My Units page?
  14. Hi, when you change your username on https://account.bistudio.com, and save, does the change take effect, do you see a popup message with the text "Update"?
  15. Hi relianor, apologies for the inconvenience. Could you please send me a PM with a screenshot from your browser console, so we can see if there are any browser errors?
  16. Jervant

    Arma 3 Units - Feedback thread

    Hi, thank you for the report, we're fixing the issue, let us know it you're still get the error message.
  17. Jervant

    Arma 3 Units - Feedback thread

    Hi, thank you for the report, and apologies for the inconvenience. It would be a lot of help if you could send me a screen from you'r browser console, so we can check for any errors.
  18. Jervant

    Arma 3 Units - Feedback thread

    Hi, thank you for your interest. Although we can not promise anything, we are looking into having some for of a public API for unit management. In the near future we will be focusing on bringing the new features on the website/game to the community first.
  19. Jervant

    Arma 3 Units - Feedback thread

    Hi fireball, yeah you need to be logged in, but it seems that the login form isn't showing for you. Please send me a PM with the browser/version and if you're using any browser extension that might block javascript etc.
  20. Jervant

    Arma 3 Units - Feedback thread

    Hi, could you send me a PM with screenshot and the url that you received the popup on please, we'll try and resolve the issue asap ;)
  21. Jervant

    Arma 3 Units - Feedback thread

    Hi, the bug should be fixed now, please try again ;) Apologies for the inconvenience.
  22. Jervant

    Arma 3 Units - Feedback thread

    Thank you for the image. We tried it and the upload should work fine. There might be one confusing thing in the UI though, because a missing logo isn't a regular state, the UI will show red until you upload an image, and to do so you have to select the image you want to upload and then press the "SAVE" button. So I just want to make sure if you pressed the "SAVE" button on the bottom of the form
  23. Jervant

    Arma 3 Units - Feedback thread

    Hi, could you tell me what browser/version you're using, and also send us a link to the png file so we can test it please.
  24. Jervant

    Arma 3 Units - Feedback thread

    Hi The_Nightstalk3r, there was a bug there, refresh the page and it should work now, sorry for the inconvenience.
  25. Jervant

    Arma 3 Units - Feedback thread

    Hi, I'm sorry to hear that you are experiencing some problems, please send me a PM and state the name of the Unit and the account that created the unit.
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