UK DVD not loading.

[GHOG 0]

Has anyone else encountered this problem too?

Installed ARMA on Saturday and apart from getting the "invalid CD" message in MP all was OK.

Everything OK on Sunday except that in the evening the DVD did not load first time I put it in the DVD RW.

Monday the problem was worse ...it took about 10 tries to get the dvd to load and this morning it dosn't seem to load at all.

I have the real DVD and have updated my DVDRW firmware to the latest version.

I don't have any virtual drives etc. or pirated software.

ARMA ran fine [until this problem] with no error messages or problems.  

Any ideas?

GHOG

[[aps]gnat 28]

Is it a DVD Region issue?

ie, your normal DVD region isn't UK and the DVD software has been counting down the number of times you used it ?

[GHOG 0]

I  will check this when I get home.

I didn’t know that game DVD’s were region specific and that you could run them for a while before they stop working.

Thanks m8  

GHOG

[monkeyb 0]

Its probably the copy protection software securom, it doesn't rcognise the dvds sometimes.

[GHOG 0]

Thanks  monkeyb

If it's Securom problem , does anyone know if there a fix for it?

GHOG

[chazman24 0]

I had a similar problem with my Uk version saying " securom error 7000 " love for money i couldnt repair it and had to format ! unless securom tells u it has a problem dont think its securom , explain how the cd doesnt reconize doesnt it auto run cant you see it in the d: drive..

[GHOG 0]

I checked my DVD region and it's set to 1.

What do other UK version users have their region set to?

thanks

GHOG

edit:

chazman24

It never loads the DVD.The DVD does not appear in the E: DVD drive and I don't get an error message.

The dvd drive just keeps trying to load it.

I have tried all my other game dvd's and all work OK.

[hoz 0]

Theres an article in the Biki - DVD region that might help. I think 1 is for the US but not entire positive. Let us know how it works so the wiki article can be updated.

[GHOG 0]

Thanks hoz

I will try changing the region when  I get home this evening.

GHOG

[-CS-SOBR-1st-I-R- 0]

If it's Securom problem , does anyone know if there a fix for it?

Do you have a Samsung DVD drive ?

Many people told me that they had this problem too ...

Try the DVD region first. If that does not work, then I would suggest to use an LG DVD drive.

(worked in the other cases)

[Dom-uk 0]

Have you tried, AnyDVD program from slysoft .It makes your dvd player into any region without losing your 4 changes on your dvd drive

[sixb0nes 0]

Before I get spooked out (my 505 UK version on the way to Canada now), is anyone out there running their copy without problems in North America?

I wouldn't expect region encoding to have any effect on games ...

[Jack-UK 0]

I dont think there are many people in NA with the game yet.. its only recently had its europe release so hopefully some NA players will get it shipped to them in the coming days...

There shouldnt be any issues in running it... if not, try that AnyDVD program or set your region to 2.

[GHOG 0]

I have changed the region from 1 to 2 on my Sony DVDRW.

The disc now loads about every 3 or 4 tries.

Better than before but if this is down to Securom I am not impressed.

I will keep testing.

Thanks for all the help guys.

GHOG

[GHOG 0]

After a few more days testing the DVD still only gets loaded every 4 to 5 tries.

Better than none at all but I guess its Securom keeping my PC safe.

ARMA is still a great game.

GHOG

[chazman24 0]

If this problem doesnt occur with other dvd's it could be a securom problem. some dvd players dont support the method securom uses to check its a original cd, trying plugging in a mates dvd drive to your pc and see what it does if it still doesnt load ( i know you have the latest firmware ) walk to your closest GAME store stand out side and proceed to    constantly untill they give you a new pc ....

[.kju 3245]

check this thread for help:

http://www.forum.german-gamers-club.eu/showthread.php?t=1266

you can contact securom to send you an modified arma.exe which is optimized to your specific DVD drive

Quote[/b] ]Please consult the following steps to generate this analysis file.

We developed this easy-to-use and effective error analysis tool to retrieve information necessary to locate the problem. The information contained in the analysis file is compressed and encrypted.

1. Make sure the original disc (play or launch disc) is in a local CD or DVD-ROM drive.

2. Please reboot your computer and do not start any additional applications.

3. "Right-click" (click the right button of your mouse) on the desktop shortcut or actual executable.

4. A dialog menu will appear. Choose "Launch Analysis" from the menu choices.

5. After selecting "Launch Analysis," a disclaimer window will appear.

6. To proceed, please click onto the "Yes" button.

The program will now generate an "AnalysisLog.sr0" file within the root of your C:\ directory.

Please "zip" (archive) this file (to avoid email corruption) and send it to our official email address support@securom.com together with a description of your problem (e.g. screenshots, further details).

http://www.securom.com/How_to_generate_an_Analyis_file.zip

[GHOG 0]

The problem came back.

log sent to Securom

GHOG

[GHOG 0]

I have received a email back from Securom after they have looked at the problem.

"Hello,

Please be informed that SecuROM has no influence on the disc recognition under Windows. It appears that the issue is not SecuROM related.

The problem may be caused by an anomaly of your CD/DVD drive or a defective disc.

Best regards,

SecuROM Support Team

SecuROM on the web: http://www.securom.com

or via e-mail: support@securom.com"

As I posted previously there is no problem with any other DVD that I own and I have the latest firmware for the drive.

The shop I got the game accepts no responsibility for any problems and securom accepts no responsibilty for their product being to blame .

I'm just the guy that wants to play ARMA as its a great successor to OFP.

I hope no one else has this problem with a Sony DVDRW DW G120A

thanks for trying to help guys.

GHOG

[Jack-UK 0]

Hmm well you should take that email to the shop you bought it from and demand a replacement or refund as it is probably caused by a defective disc as your DVD player functions with all other DVD discs.

Try a different copy of ArmA, maybe that will solve your problem.

[desertfox 2]

I recommend you try installing the game on a second PC to see if the error can be narrowed in to either the disk or your system.

*EDIT* Please make sure to uninstall the game before you install it on a different machine. Otherwise you violate the license condition -Cough nudge-

[GHOG 0]

Back again.  

I have tried a different ARMA Dvd [ new copy from Play.COM] and I still have the same problem.

So It's not a defective DVD [First was from Game shop]

I don't have imaging software so it can't be that.

Securom say it's not down to them.

Any other ideas?

Thanks

ghog

[desertfox 2]

Try using a different drive. Borrow one from a mate or so.

[Dutchie 0]

Anyone who is able to acces the DVD, check properties of the drive plse with DVD inserted.

Does it say UDF filesystem ?

Might be the problem. Had similar problem with BF2 DVD which could not be read by two DVD players.

[GHOG 0]

Dutchie

My DVD properties show CDFS Filesystem with DVD in drive.

DesertFox

Trying that next. Not easy as mates are in UK, not on the island.

GHOG