Thales

Hello sid_keough! Thanks for your feedback and suggestions. Right now we're focusing on fixing reported issues and improving performance but we are listening and reading all reactions and working on implementing some of ideas. Feel free to share more ideas here or on our Facebook page.

Hello ownageplyer! Sorry for inconveniences. Can you please contact our support on: support@bistudio.com and add a description of the issue? Maybe also mention what device and OS version are you using. They will provide you solution.

Hello bulan555! We are planning to update the web browser version of the game but currently we are fully occupied by the mobile version. Stay tuned for more information in future.

Hello magsen1! Of course we're going to support the game further. First we want to look at all reported issues and make fixes.

Hello Warden of the North! We'll look at the web browser version very soon. Currently we are still occupied by the mobile version.

Hello It's YourBoiii! Please contact our support on: support@bistudio.com and describe what exactly happens when you launch the game. They will provide you solution for the issue.

Hello arcos patrio! Web browser version is different from the mobile version so it's normal to see those differences while playing. We don't know yet if the versions will offer the same features at some point in the future.

Hello Soccerstar! Not sure if servers work with Mac or not. Are you using one of the supported browsers?

Hello Aptos! Undeployed tent in your inventory can't be damaged but when you deploy it tent can be damaged and destroyed by infected or enemy survivors.

Hello scepa01! Thanks for letting us know about this and sorry for inconveniences! We'll keep an eye on double checking our newsletter links.

Hello everyone! We apologize for the incoveniences with the ad. Can you please contact our support on: support@bistudio.com with a description of the issue, device and OS version you use and attach a screenshot of the issue so we can check where the ad is appearing? We'll work on fix asap.

Hello mroboto! We know about the issue and it should be fixed in the latest update 1.06. If it's still not working, please contact our support on: support@bistudio.com and add information about the device and OS version you use.

Hello scic! Sorry to hear about the issue. Unfortunately we can't distinguish unintentional buys and normal ones. But we noticed the issue you reported and we're working on adding the message right away. Will be included in the next update.

Hello CinnabarDragoon! At the moment it's not possible to heal NPC characters or share your inventory with them. It might be implemented in later updates but we can't promise yet.

Hello Igatronic! Thank you for your feedback! We are working on fixes and updates to adress the issues you mentioned. So far I haven't seen a mention of barbed wire or fence unable to be built. Can you please share details of this issue with our support on: support@bistudio.com and add a short description and possibly a screenshot? We'll check it with our QA and work on fix.

Hello Katten_Ole! We apologize for inconvenience. Saving the game progress in mutliplayer should be working. If not, please contact our support on: support@bistudio.com and add a description what exactly happens. We'll check the issue and work on fix.

Hello Unspokenunreal! Thank you for your feedback and interest in our game! We are doing our best to bring you the best game possible. Loosing items from tent and disappearing of fences is a bug and it's not an intentional behaviour. We're working on a fix for that issue. We do not have any specific plans for multiplayer now, but we are aware of the feedback from our players that we're currently gathering. Nontheless first we focus on fixing bugs and issues. If you have any other ideas, feedback and suggestions, please feel free to share them. :-)

Hello Jiří! At the moment there's no plan for doing so. We can explore the option but we cannot promise anything now.

Hello Noah Himm! We apologize for inconveniences. Can you please contact our support on: support@bistudio.com and add description of what goes wrong with the game? Does it freeze during the loading? Is there some error message appearing? We'll look into the issue and work on solution.

Hello ZeldaStuff! Thanks fro letting us know about the issue. Can you please let our support know about the issue on: support@bistudio.com and add a description of what happens and what device and OS version you use? In case your message is about the web browser version of the game can you please specify what browser and version do you use? We'll look at the issue asap.

The winning faction will get Command Points that are distributed among players who joined the faction based on their position in faction wars leaderboard.

Hello DreadfullEmu! Thanks for feedback we appreaciate it and are gathering all ideas from our players to evaluate them. I'm sorry to hear about the issue with joystick. I believe it wasn't reported yet by any player. Can you please share details with our support on: support@bistudio.com and we'll check for a fix.

Hi to all! We read this and we're currently gathering information about issues. We want to know if the issues are linked to specific devices or OS versions so if you want to share information about the issue, please let us know on: support@bistudio.com and add when did the game crash/freeze, if there was an error message or something similarily unexpected. Thanks for your support!

Hello Ethan Houston! Tent is supposed to be permanent safe zone for storing items. If items disappeared from it you probably encountered bug. Can you please share details on what exactly happened with our support on: support@bistudio.com? We'll try to reproduce the situation and work on fix.

Hello TioDiego! Can you please contact our support on: support@bistudio.com and add more details about the issue? Does some error message appear? Does the game freeze during some loading or does it behave in other uncommon ways? We'll look into the issue and provide solution.