Crashing to Desktop

[Antba 0]

PROBLEM SOLVED!!!

I returned to Windows XP, Vista sux(it was working on Vista but very slow), I downloaded all the newest drivers for my MB and VGA, I didn´t use no one from CD, and now I am playing ArmA in XP without slowdowns and no -maxmem command or something, very nice

yes guys, driver problem, thanks for all the help, I hope that other people that see my topic get their problem solved.

Hello, I got ArmA few weeks ago, it´s a VERY nice game, but I got serious problems with crash, I saw this forum and I saw other people with this problem, but they solved their problem with the maxmem command, but in my ArmA, I putted this command on the shortcut and didn´t solve anything, it always crash, when I open the game, or with a maximum of 5 minutes of gameplay(some maps don´t crash, but they are rares), and I need to close the ArmA process with ctrl+alt+del because it crashes but stay processing, it´s IMPOSSIBLE to play the campaign, on the first mission, from beggining to the part that they exit the car, I got around 12 crashes.

I am SURE it´s not hardware or software problem(I formated my PC some days ago and the hardware is OK), I have too many other games with no problems, I think the Hz frequency isn´t the problem either, my monitor Hz frequency is 60, the ArmA for default uses 75, but I changed to 60 and didn´t solve, the graphics I used from very low to high and always crashes, I used the standard version of the game and 1.05, and....... CRAAAAAAAASHES.

(the shortcut DESTINATION:" D:\Bohemia Interactive\ArmA\arma.exe" -maxmem=512")

My system:

Athlon64 3200

1GB Kingstom Dual

GF 7600GS 256/256(or 256/128, don´t remember)

A8N-E

Directx 9.0c

Windows XP SP2

ArmA 1.05 English

I want to know if you guys have some solution for me, a command, an alteration in the game, ANYTHING that can help me to play without crashes to desktop. PLEASE HELP.

I am sorry for the long topic, but I wanted to do it with details.

Thanks a lot.

edit: I tried to update OpenAL32.dll file right now, SURPRIIIIIISE, didn´t work either

[troop 0]

Fresh format, you say?

Do you get any error message, when the crash occurs?

Please post. If non message visible (just pure CTD), then

please browse your C: drive for the 'arma.rpt' file and

check the latest, bottom entrys in that file.

If it is always the same error mentioned in there,

then please post the last 5 lines which contain the error.

--

Apart from that all, heres more to check for:

Latest Bios for your MB installed?

WinXP Sp2 + all patches since reformat?

DirectX 9.0c (latest=Februar 2007?) make sure!

Chipset drivers for your mainboard up-to-date?

(read: latest official ones?)

I can also recommend this (BETA! ) unofficial remix for NForce 4;..

using the same right now. A8N32-sli deluxe here.

http://downloads.guru3d.com/download.php?det=1446

-

Which GFX card drivers do you use? Official/Beta/ latest Version?

-

Do you use your onboard sound solution or do you have

an separate soundcard? latest drivers?

If onboard Realtek ALC850, do you use these drivers in addition

with the OpenAL32.dll update, which you already did?

Do not use the older ones off the MB-Support CD or the ones off

Asus site.

-

Latest Realtek Version A3.98 AC '97 Audio Codec:

http://tinyurl.com/nm6xs

-

What else for now?

Do you overclock? If, then reset and retry running ArmA.

[Knives out 0]

Try to desactivate the windows audio material acceleration and reboot your pc before try arma.

[Antba 0]

Fresh format, you say?

Do you get any error message, when the crash occurs?(no)

Please post. If non message visible (just pure CTD), then

please browse your C: drive for the 'arma.rpt' file and

check the latest, bottom entrys in that file.

If it is always the same error mentioned in there,

then please post the last 5 lines which contain the error.(I didn´t

find this file, I searched for .rpt and .prt and no results)

--

Apart from that all, heres more to check for:

Latest Bios for your MB installed?(I don´t install Bios update, it´s

dangerous =P)

WinXP Sp2 + all patches since reformat?(yes)

DirectX 9.0c (latest=Februar 2007?) make sure!(yes =D)

Chipset drivers for your mainboard up-to-date?

(read: latest official ones?)(they are all from MB CD)

I can also recommend this (BETA! ) unofficial remix for NForce 4;..

using the same right now. A8N32-sli deluxe here.

<a href="http://downloads.guru3d.com/download.php?det=1446" target="_blank">http://downloads

.guru3d.com/download.php?det=1446</a>

-

Which GFX card drivers do you use? Official/Beta/ latest Version?(the

one from the CD, 93.71)

-

Do you use your onboard sound solution or do you have

an separate soundcard? latest drivers?(I have an offboard sound card

but I use Realtek as default, driver from CD installed, and about the

second soundcard, I use only the MIDI)

If onboard Realtek ALC850, do you use these drivers in addition

with the OpenAL32.dll update, which you already did?(sorry, didn´t

understand)

Do not use the older ones off the MB-Support CD or the ones off

Asus site.(I use the CD ones, any problems?)

-

Latest Realtek Version A3.98 AC '97 Audio Codec:

http://tinyurl.com/nm6xs

-(Thank you, already using, but the CTD continues)

What else for now?

Do you overclock? If, then reset and retry running ArmA.(I disabled the overclock and the CTD continues x_x)

Troop, it didn´t solve but thanks a lot for the suggestions and links

Knives out, I tried it too and didn´t solve, thanks for you too

obs:troop I answered your questions in the quote

obs2: to test, I entered the game using the shortcut with maxmem

obs3: HEEEEEEEEEELP, maybe some prayer?

[troop 0]

I am very sorry, Antba, nothing you tried helped to solve the crashes.

Your GFX-card driver is ok, I think. 93.81beta and 97.92 here;

see below.

Since you got your other games running, this is an really bad

problem you got there with ArmA only. Whats more, I am really

(not?) out of ideas here. Maybe some more;..do you use an quality

PSU? powersupply?

And another idea comes to mind;..check all your powercables

for good seat..also check, if your GFX-card and/or its

powercable are firmly fixed in slot/connector.

Ohh;..and while you have your PC open (if you want to try, that is)

do you use the 2 blue slots; dual-channel for your RAM?

You also should try the 2 black ones; or even, for testing,

use one blue and one black close together for an single-channel

configuration. If you got the time and will, also try

one RAM-stick only. Well, its worth an try and cheap.

-

Do you have another, *very* heavily taxing game, which at least

runs good for an hour? How many devices do you have hooked up

on that PSU, and how strong is it?

-

I have installed ArmA on 3 different systems for testing, and

1.05 runs on any of these without crashing;..unless I really

force it to do so. (8007000E error)

NForce 2(A7N8X-X) + NV6800GT GLH 256MB AGP

NForce 3(K8N Neo 2) + NV7800GS+ 512MB AGP

NForce 4(A8N32-SLi) + NV8800GTS 640MB PCIe

For NForce 2 and 3, I use the 8.22 v5.0 remix chipset drivers

For NForce 4 the 9.35 remix ones.

All of those drivers are beta/unofficial ones. (because of

newer file versions than official)

Soundcards; top to bottom:

SBLife!

Audigy 1

Audigy 2 ZS

I *also* tried the onboard sound solutions on all three setups;

one NVidia MCP and 2 Realtek850s one, because of soundcuts in

heavily populated missions. But no crashes; let alone every

5 Minutes like you get them...really bad.

--

Maybe you still want to check the suggestions above?

It could be something stupidly simple..like an failed

Northbridge fan...

Apart from that..the only cheap alternative is to wait

for patch 1.06 and hope for the best. :/

I hate to write this..

[Antba 0]

I don´t know if it´s powersupply, but I use seventeam 420W, very good, I use dual-channel, and all other components are okay, I play Flight Simulator X for 5 hours and it doesn´t crash, all other games are okay(like dark messiah and oblivion).

well, I think I will need to wait until patch 1.06 troop, every single day I visit ArmA site to see if they released the 1.06 patch, I hope they release it fast.

Thanks a lot for your help man

[Bad Pilot 0]

My game used to crash all the time and now it never crashes. I did a lot of fiddling so I'm not sure exactly what was required. Some things seemed important though.

The first rule of ArmA is your video card can't handle as much as you think it can. It's not usually the drivers that cause the problems, just the amount of work the game demands. For the sake of testing stability, reduce your video settings to the minimum. If you've got AGP (I don't think you have), reduce the AGP aperture to 128MB or maybe 64MB. Overloading video can cause CTD.

The game audio is particularly sensitive also. If you've got 2 souncards installed, be very sure which card is doing what. Find the latest drivers for your exact audio chips and install them. Update DirectX again. Do a successful(! update from www.openal.org or from the installer on the DVD. Then run dxdiag (Start, Run, dxdiag) and turn of audio acceleration. In game, turn off audio hardware acceleration and EAX.

Take off all overclocking until later. It's more fun tweaking a machine that works than having a turbo-charged machine that crashes all the time.

Doing all that and more worked for me and I'm eternally glad I did it because the game is the best I've ever seen - and I've never even seen it with high settings. Gameplay, teamwork, realism/immersive environment - it rocks and rocks and rocks. It's still got bugs but so what? I don't play the bugs, I play the game. I'm happy with my 18-25fps! Rather 18fps of this than 30 of Battlefield .

Good luck!

[Bad Pilot 0]

After I turned off all acceleration and isntalled 2 other soundcards and the game became stable, I went back to my original soundcard and now run it all with acceleration on maximum.

Maybe all I needed to do was delete my soundcards in Windows XP, reboot, reinstall/update, install openal and play.

[Antba 0]

Hello Mr Fenix, well, I changed my soundcard to the second one, disabled hardware acceleration, disabled EAX and hardware acceleration on the game, changed to low video settings, and

craaaaaaaaash

but thank you too

[troop 0]

Damn!

You wrote before, your search did not turn up the 'arma.rpt'

file.

Please check this location for the file:

-

C:\documents and settings\YOURUSERNAME\local settings\application data\Arma\arma.rpt

-

Now, delete this file only.

Startup ArmA then and play until the next crash.

(Edit: By this I mean, you should have at least

reached an stage, where ArmA has *successfully* loaded

an mission;..and then crashes to desktop)

Also: Please wait some 5 minutes after the crash,

if the 'hanging' ArmA.exe process in taskmanager is

shutting down *on its own* or you still have to kill it manually.

After this, copy the file contents.

The file will (should be) be created new.

Can you copy&paste its contents?

If it is more than say, 20 lines, do not post it here.

Then just send it my way (e-mail-attachment; zipped)

You should also post this file to BIS and point them to this thread.

Thank you.

[Bad Pilot 0]

In your situation, this is what I would do...

#1 Don't give up hope!

In Add/Remove Programs: -

Uninstall openal

Uninstall all audio software

In Device Manager: -

Uninstall soundcard drivers

Delete the sound cards

Shutdown

Until the game is working, simplify the computer setup.  So, I'd forget about the MIDI soundcard at this stage.  Even if it's not a problem, Windows isn't perfect and might mess things up...

Depending on which is the MIDI soundcard: -

Open the case and remove the MIDI card

or

Disable the onboard sound in the BIOS

Reboot

Re-install audio for the single active card.

Reinstall DirectX

Run DXdiag and take off hardware audio acceleration.

Reinstall openAL

Start ArmA

Disable ingame hardware acceleration and EAX

Reduce ingame graphics to no more than 1024x786 or a similar widescreen if that's what you got and lower/disable all the game graphics settings.

Play and pray!

If it works, create a Restore Point

After a day or two of it working, either install the MIDI card and test again for a couple of days OR play with dxdiag acceleration settings, and in-game settigns and test those for a couple of days.  Use Restore Points.

[Antba 0]

man, there is no ArmA directory here

C:\Documents and Settings\Eduardo\Configurações locais\Application Data

it´s not occult or something, the only directory there is Microsoft o.o(nothing on D: either)

Mr Fenix, I think the steps you said could work, but I will wait for a while for the 1.06 patch, I play keyboard, I can´t remove the MIDI card, but I will do it if the 1.06 patch doesn´t come fast(or if he doesn´t solve my problems, NOOOOOO), I already saved these steps.

Again, thank you guys.

[desertfox 2]

I can only confirm I suspect an audio driver related problem as well.

Try uninstalling and physically removing your midi card.

[Antba 0]

problem solved, I installed windows vista ultimate with all new drivers, no problems now

I´d like to thank you all guys that helped me

obs: if you are going to install vista, it´s better for you to have a FUCKING GOOD machine

[anoik 0]

I have the same problem, the game crash without error messages every time, i can't pass the intro (i can only see some seconds of it), for example, and if i am playing some mission it goes to windows soon, but i don't want to install Vista.

[BLSmith2112 0]

It happens a lot online too. I noticed playing 2+ hour long RTS games... 1/2 of the 50 people drop out in the middle of it..all about the same time.

[kiwi1234 0]

hi all

well i have vista ultimate, and i was having the same problem after 1.05.  Used the maxmem command, it did help alot, but i now get ctd every hour or so.

i seem to get this quite a lot in my arma.rpt file;

Error: Failed to create surface texture

ErrorMessage: Cannot create system memory surface: 8007000e

and this cropped up too;

Exception code: C0000005 ACCESS_VIOLATION at 00580C95

graphics: D3D9, Device: NVIDIA GeForce 8800 GTS, Driver:nvd3dum.dll 7.15.11.65

resolution: 1024x768x32

Addons:

Desert in Ca\Desert\, CAIntroAnims in ca\introanims\, CASounds in ca\sounds\

CAweapons3_m107 in ca\weapons3\m107\

CAweapons3_m16a4_acg in ca\weapons3\m16a4_acg\, CAWheeled in CA\wheeled\

CARoads in CA\roads\, CAWheeled3_TT650 in ca\wheeled3\tt650\, CAAir in ca\air\

CA_Anims in ca\anims\, CAAnimals in CA\animals\, EBU_SOCOM1 in EBU_SOCO1\

CAUI in ca\ui\, CAWeapons in ca\weapons\, CAweapons3_m16a4 in ca\weapons3\m16a4\

CAWeapons3_ammocrates in ca\weapons3\ammocrates\, CAAir3_Su34 in ca\air3\su34\

CACharacters in ca\characters\, CASigns in CA\signs\, CAFonts in ca\uifonts\

CAweapons3_m16a4_gl in ca\weapons3\m16a4_gl\, CAWeapons3 in ca\weapons3\

CAWheeled3_M1030 in ca\wheeled3\m1030\, CAAir3 in ca\air3\, CAMisc in ca\misc\

CAPlants in ca\plants\, CAVoice in ca\voice\, FDF_Sounds in fdf_sounds_c\

CAData in ca\, CALanguage in ca\language\, CAWater in ca\water\

CAweapons3_aks74pso in ca\weapons3\aks74pso\

CA_Anims_Char in ca\anims\characters\, CATracked in ca\tracked\

CAweapons3_ksvk in ca\weapons3\ksvk\, Sara in ca\sara\, CAWheeled3 in ca\wheeled3\

CABuildings in CA\buildings\, CARocks in Ca\Rocks\

CAweapons3_m16a4_acg_gl in ca\weapons3\m16a4_acg_gl\

Mods: CA;FDF_Sounds

Distribution: 1294

Version 1.05.5136

Fault address: 00580C95 01:0017FC95 C:\Program Files\Bohemia Interactive\ArmA\arma.exe

file: EvolutionV1 (__CUR_MP)

world: Sara

Prev. code bytes: 5E C3 8B 06 8B CE 5E FF A0 0C 04 00 00 56 8B F1

Fault code bytes: 8B 06 FF 90 0C 04 00 00 84 C0 75 04 FE C0 5E C3

Registers:

EAX:00000000 EBX:00000001

ECX:00000000 EDX:18312D50

ESI:00000000 EDI:1830A804

CS:EIP:001B:00580C95

SS:ESP:0023:01B9F2D0 EBP:01B9F2F0

DS:0023 ES:0023 FS:003B GS:0000

Flags:00010246

=======================================================

note: Minidump has been generated into the file C:\Users\Neil\AppData\Local\ArmA\arma.mdmp

is there anything further i could do?

many thanks, really appreciate all the help offered in these forums.

Kiwi

[dirtylarrygb 0]

hi all

well i have vista ultimate, and i was having the same problem after 1.05. Used the maxmem command, it did help alot, but i now get ctd every hour or so.

i seem to get this quite a lot in my arma.rpt file;

Error: Failed to create surface texture

ErrorMessage: Cannot create system memory surface: 8007000e

and this cropped up too;

Exception code: C0000005 ACCESS_VIOLATION at 00580C95

graphics: D3D9, Device: NVIDIA GeForce 8800 GTS, Driver:nvd3dum.dll 7.15.11.65

resolution: 1024x768x32

Addons:

Desert in Ca\Desert\, CAIntroAnims in ca\introanims\, CASounds in ca\sounds\

CAweapons3_m107 in ca\weapons3\m107\

CAweapons3_m16a4_acg in ca\weapons3\m16a4_acg\, CAWheeled in CA\wheeled\

CARoads in CA\roads\, CAWheeled3_TT650 in ca\wheeled3\tt650\, CAAir in ca\air\

CA_Anims in ca\anims\, CAAnimals in CA\animals\, EBU_SOCOM1 in EBU_SOCO1\

CAUI in ca\ui\, CAWeapons in ca\weapons\, CAweapons3_m16a4 in ca\weapons3\m16a4\

CAWeapons3_ammocrates in ca\weapons3\ammocrates\, CAAir3_Su34 in ca\air3\su34\

CACharacters in ca\characters\, CASigns in CA\signs\, CAFonts in ca\uifonts\

CAweapons3_m16a4_gl in ca\weapons3\m16a4_gl\, CAWeapons3 in ca\weapons3\

CAWheeled3_M1030 in ca\wheeled3\m1030\, CAAir3 in ca\air3\, CAMisc in ca\misc\

CAPlants in ca\plants\, CAVoice in ca\voice\, FDF_Sounds in fdf_sounds_c\

CAData in ca\, CALanguage in ca\language\, CAWater in ca\water\

CAweapons3_aks74pso in ca\weapons3\aks74pso\

CA_Anims_Char in ca\anims\characters\, CATracked in ca\tracked\

CAweapons3_ksvk in ca\weapons3\ksvk\, Sara in ca\sara\, CAWheeled3 in ca\wheeled3\

CABuildings in CA\buildings\, CARocks in Ca\Rocks\

CAweapons3_m16a4_acg_gl in ca\weapons3\m16a4_acg_gl\

Mods: CA;FDF_Sounds

Distribution: 1294

Version 1.05.5136

Fault address: 00580C95 01:0017FC95 C:\Program Files\Bohemia Interactive\ArmA\arma.exe

file: EvolutionV1 (__CUR_MP)

world: Sara

Prev. code bytes: 5E C3 8B 06 8B CE 5E FF A0 0C 04 00 00 56 8B F1

Fault code bytes: 8B 06 FF 90 0C 04 00 00 84 C0 75 04 FE C0 5E C3

Registers:

EAX:00000000 EBX:00000001

ECX:00000000 EDX:18312D50

ESI:00000000 EDI:1830A804

CS:EIP:001B:00580C95

SS:ESP:0023:01B9F2D0 EBP:01B9F2F0

DS:0023 ES:0023 FS:003B GS:0000

Flags:00010246

=======================================================

note: Minidump has been generated into the file C:\Users\Neil\AppData\Local\ArmA\arma.mdmp

is there anything further i could do?

many thanks, really appreciate all the help offered in these forums.

Kiwi

Sure thats the same code I have seen.

If you notch down textures to normal or below you don't see to see it very often. I have noticed more crashes in widescreen mode as well vs pan and scan. Possible as pan and scan mode 1280x1024 im not taxing my system as much vs widescreen 1600x1024.

[Antba 0]

PROBLEM SOLVED!!!

I returned to Windows XP, Vista sux, I downloaded all the newest drivers for my MB and VGA, I didn´t use no one from CD, and now I am playing ArmA in XP without slowdowns and no -maxmem command or something, very nice

yes guys, driver problem, thanks for all the help, I hope that other people that see my topic get their problem solved.

[sprayer_faust 0]

I had the same problem. ARMA crashed randomly (after about 5 min). Updating the video or audio drivers didn't work. I reduced the video settings, but still nothing. I thought it was my old LCD's fault, for it has only a VGA input but the graphic card has only a DVI output (using converter).

Today I updated my BIOS and the game works flawless.  

(using Win XP)

[Stewy 1]

Guys, I'm a bit stuck here - I seem to get ctd when I do something with vehicles - I got into the ute in mission 1, ctd...I was about to get out of a chopper, ctd...

Here's the error message:

Quote[/b] ]

Problem Event Name: APPCRASH

 Application Name: arma.exe

 Application Version: 1.5.0.5136

 Application Timestamp: 45e5adde

 Fault Module Name: arma.exe

 Fault Module Version: 1.5.0.5136

 Fault Module Timestamp: 45e5adde

 Exception Code: c0000005

 Exception Offset: 0002a4bb

 OS Version: 6.0.6000.2.0.0.768.3

 Locale ID: 3081

 Additional Information 1: e37e

 Additional Information 2: 3134b7835d42cb9a694e20292a9790e1

 Additional Information 3: 9f6c

 Additional Information 4: ab809f7c086624d46fec2339cb600097

Computer is only a day old - video drivers are up to date - please help if you can  

My new Rig:

Quote[/b] ]

Intel Duo Core 2.4

Asus Stiker-Extreme NF680 MoBo

2 Gig DDR RAM

2x 150 Gig Raptor HDD (Raid 0)

2x Nvidia GeForce 8800

Running Vista Home Premium (I miss XP though)

Cheers

Stew