Launching Publisher Woes

[EO 11277]

A frustrating few months has gone by where I have been unable to launch the Arma 3 Publisher. (I can however launch every other application in the Tools package)

I'm aware the message I'm receiving is related to Steam client but having troubleshooted every conceivable avenue I thought I would ask here in the hope someone can throw me a fresh bone to gnaw on....

Every conceivable avenue: verified game data, uninstalled/reinstalled Arma 3 Tools and Steam client, disabled my AV/AS software, checked my firewall setting, ran a memory diagnostics test, raised a ticket with Steam Support, kicked the cat.

Never had these issues before, soooo frustrating.  

 

It's maybe worth adding I have over 125 mods uploaded to the Workshop, I have started to wonder if this fairly large number has contributed to the Publisher not opening, I mean is there a limit to the amount of content that can be uploaded to the Workshop before there are issues syncing  this content with Steam?

[EO 11277]

Still no joy so a shameless bump, these are my latest logs when I try to open the Publisher.

 

arma3publisher.steam

2023-01-05 15:49:05,292 [ERROR]     4   SteamLayer: SteamAPI_Init failed. Unable to initialize SteamWorksSDK.

arma3publisher

2023-01-05 15:49:03,228 [INFO] 1 (:0): SharedResources.ApplicationBase.LogSystemInformations - Current dir: C:\Program Files (x86)\Steam\steamapps\common\Arma 3 Tools\Publisher
2023-01-05 15:49:03,236 [INFO] 1 (:0): SharedResources.ApplicationBase.LogSystemInformations - Command line: "C:\Program Files (x86)\Steam\steamapps\common\Arma 3 Tools\Publisher\Publisher.exe" 
2023-01-05 15:49:03,236 [INFO] 1 (:0): SharedResources.ApplicationBase.LogSystemInformations - OS Version: Microsoft Windows NT 6.2.9200.0
2023-01-05 15:49:03,236 [INFO] 1 (:0): SharedResources.ApplicationBase.LogSystemInformations - OS 64bit: True
2023-01-05 15:49:03,236 [INFO] 1 (:0): SharedResources.ApplicationBase.LogSystemInformations - Process 64bit: False
2023-01-05 15:49:03,236 [INFO] 1 (:0): SharedResources.ApplicationBase.LogSystemInformations - Personal dir: C:\Users\EO\Documents
2023-01-05 15:49:03,236 [INFO] 1 (:0): SharedResources.ApplicationBase.LogSystemInformations - Local App Data dir: C:\Users\EO\AppData\Local
2023-01-05 15:49:03,237 [INFO] 1 (:0): SharedResources.ApplicationBase.LogSystemInformations - Compatibility flags: -
2023-01-05 15:49:03,266 [INFO] 1 (:0): SharedResources.ApplicationBase.LogSystemInformations - Render Capability - Tier: 2 (0x20000)
2023-01-05 15:49:03,266 [INFO] 1 (:0): SharedResources.ApplicationBase.LogSystemInformations - Render Capability - Max Hardware Texture Size: 16384,16384
2023-01-05 15:49:03,266 [INFO] 1 (:0): SharedResources.ApplicationBase.LogSystemInformations - Render Capability - PS 2.0 (DirectX 9): HW = True, SW = True
2023-01-05 15:49:03,267 [INFO] 1 (:0): SharedResources.ApplicationBase.LogSystemInformations - Render Capability - PS 3.0 (DirectX 9c): HW = True, SW = False
2023-01-05 15:49:03,267 [INFO] 1 (:0): SharedResources.ApplicationBase.LogSystemInformations - Render Capability - PS 4.0 (DirectX 10): HW = False, SW = False
2023-01-05 15:49:03,267 [INFO] 1 (:0): SharedResources.ApplicationBase.LogSystemInformations - Render Capability - PS 4.1 (DirectX 10.1): HW = False, SW = False
2023-01-05 15:49:03,267 [INFO] 1 (:0): SharedResources.ApplicationBase.LogSystemInformations - Render Capability - PS 5.0 (DirectX 11.0): HW = False, SW = False
2023-01-05 15:49:03,268 [INFO] 1 (:0): SharedResources.ApplicationBase.LogSystemInformations - Visual C++ 2010 Runtime installed: True (version v10.0.40219.325)
2023-01-05 15:49:03,268 [INFO] 1 (:0): SharedResources.ApplicationBase.LogSystemInformations - Visual C++ 2012 Runtime installed: True (version v11.0.61030.00, is from DevDiv: False)
2023-01-05 15:49:03,268 [INFO] 1 (:0): SharedResources.ApplicationBase.LogSystemInformations - Visual C++ 2013 Runtime installed: True (version v12.0.21005.01, is from DevDiv: False)
2023-01-05 15:49:03,268 [INFO] 1 (:0): Publisher.App..ctor - 
2023-01-05 15:49:03,268 [INFO] 1 (:0): Publisher.App..ctor - 
2023-01-05 15:49:03,269 [INFO] 1 (:0): Publisher.App..ctor - 
2023-01-05 15:49:03,269 [INFO] 1 (:0): Publisher.App..ctor - WELCOME TO ARMA 3 PUBLISHER
2023-01-05 15:49:03,270 [INFO] 1 (:0): Publisher.App..ctor - Version: 1.5.150132
2023-01-05 15:49:05,287 [INFO] 4 (:0): SteamLayerWrap.SteamAPIWrap.Init - SteamAPIWrap::Init
2023-01-05 15:49:05,293 [INFO] 5 (:0): Publisher.PublisherViewModel.HandleSteamInitialized - Steam initiated, status: SteamInitializationFailed
2023-01-05 15:49:05,350 [FATAL] 1 (:0): SharedResources.ApplicationBase.CurrentDomain_UnhandledException - Caught unhandled exception:

2023-01-05 15:49:05,351 [FATAL] 1 (:0): SharedResources.ApplicationBase.CurrentDomain_UnhandledException - System.OutOfMemoryException: Insufficient memory to continue the execution of the program.
   at System.Windows.Media.Composition.DUCE.Channel.SyncFlush()
   at System.Windows.Interop.HwndTarget.UpdateWindowSettings(Boolean enableRenderTarget, Nullable`1 channelSet)
   at System.Windows.Interop.HwndTarget.HandleMessage(WindowMessage msg, IntPtr wparam, IntPtr lparam)
   at System.Windows.Interop.HwndSource.HwndTargetFilterMessage(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
   at MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
   at MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o)
   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
   at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)
   at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(DispatcherPriority priority, TimeSpan timeout, Delegate method, Object args, Int32 numArgs)
   at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam)
2023-01-05 15:49:05,442 [ERROR] 1 (:0): Publisher.App.HandleUnhandledException - System.OutOfMemoryException: Insufficient memory to continue the execution of the program.
   at System.Windows.Media.Composition.DUCE.Channel.SyncFlush()
   at System.Windows.Interop.HwndTarget.UpdateWindowSettings(Boolean enableRenderTarget, Nullable`1 channelSet)
   at System.Windows.Interop.HwndTarget.HandleMessage(WindowMessage msg, IntPtr wparam, IntPtr lparam)
   at System.Windows.Interop.HwndSource.HwndTargetFilterMessage(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
   at MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
   at MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o)
   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
   at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)
   at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(DispatcherPriority priority, TimeSpan timeout, Delegate method, Object args, Int32 numArgs)
   at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam)

 

[RCA3 593]

Hey EO,

You might be running the dev branch of A3 tools.

My publisher version is 1.5.148.892 from 08/03/2002 which is accurate according to https://dev.arma3.com/techrep.

You are running:

On 1/5/2023 at 4:24 PM, EO said:

Version: 1.5.150132

Hope this helps 😉

Cheers.

[EO 11277]

Hey @RCA3, thanks for your input.......It sure is quiet around here these days.

Yes the latest log report was generated using the dev branch of A3 tools, I switched to them to see if it would solve my issues but the same problem remains whether I run development or stable versions of the tools. 

[RCA3 593]

Oh, dang. I was hoping that was it.

Let me ping @Tom_48_97 from Tools Development Branch Changelog and cross your fingers 🤞

[EO 11277]

My appreciated mate. ^^  

 

It's maybe worth adding I have over 125 mods uploaded to the Workshop, I have started to wonder if this fairly large number has contributed to the Publisher not opening, I mean is there a limit to the amount of content that can be uploaded to the Workshop before there are issues syncing this content with Steam?

[EO 11277]

And so it goes on....

Can anyone take a look at my latest .rpt and make some sense as to what the problem might be....

Spoiler

2023-04-24 10:43:56,659 [INFO] 1 (:0): SharedResources.ApplicationBase.LogSystemInformations - Current dir: C:\Program Files (x86)\Steam\steamapps\common\Arma 3 Tools\Publisher
2023-04-24 10:43:56,668 [INFO] 1 (:0): SharedResources.ApplicationBase.LogSystemInformations - Command line: "C:\Program Files (x86)\Steam\steamapps\common\Arma 3 Tools\Publisher\Publisher.exe" 
2023-04-24 10:43:56,668 [INFO] 1 (:0): SharedResources.ApplicationBase.LogSystemInformations - OS Version: Microsoft Windows NT 6.2.9200.0
2023-04-24 10:43:56,668 [INFO] 1 (:0): SharedResources.ApplicationBase.LogSystemInformations - OS 64bit: True
2023-04-24 10:43:56,669 [INFO] 1 (:0): SharedResources.ApplicationBase.LogSystemInformations - Process 64bit: False
2023-04-24 10:43:56,669 [INFO] 1 (:0): SharedResources.ApplicationBase.LogSystemInformations - Personal dir: C:\Users\EO\Documents
2023-04-24 10:43:56,669 [INFO] 1 (:0): SharedResources.ApplicationBase.LogSystemInformations - Local App Data dir: C:\Users\EO\AppData\Local
2023-04-24 10:43:56,669 [INFO] 1 (:0): SharedResources.ApplicationBase.LogSystemInformations - Compatibility flags: DisableDXMaximizedWindowedMode RunAsAdmin Win8RTM
2023-04-24 10:43:56,699 [INFO] 1 (:0): SharedResources.ApplicationBase.LogSystemInformations - Render Capability - Tier: 2 (0x20000)
2023-04-24 10:43:56,699 [INFO] 1 (:0): SharedResources.ApplicationBase.LogSystemInformations - Render Capability - Max Hardware Texture Size: 16384,16384
2023-04-24 10:43:56,699 [INFO] 1 (:0): SharedResources.ApplicationBase.LogSystemInformations - Render Capability - PS 2.0 (DirectX 9): HW = True, SW = True
2023-04-24 10:43:56,699 [INFO] 1 (:0): SharedResources.ApplicationBase.LogSystemInformations - Render Capability - PS 3.0 (DirectX 9c): HW = True, SW = False
2023-04-24 10:43:56,699 [INFO] 1 (:0): SharedResources.ApplicationBase.LogSystemInformations - Render Capability - PS 4.0 (DirectX 10): HW = False, SW = False
2023-04-24 10:43:56,699 [INFO] 1 (:0): SharedResources.ApplicationBase.LogSystemInformations - Render Capability - PS 4.1 (DirectX 10.1): HW = False, SW = False
2023-04-24 10:43:56,699 [INFO] 1 (:0): SharedResources.ApplicationBase.LogSystemInformations - Render Capability - PS 5.0 (DirectX 11.0): HW = False, SW = False
2023-04-24 10:43:56,701 [INFO] 1 (:0): SharedResources.ApplicationBase.LogSystemInformations - Visual C++ 2010 Runtime installed: True (version v10.0.40219.325)
2023-04-24 10:43:56,701 [INFO] 1 (:0): SharedResources.ApplicationBase.LogSystemInformations - Visual C++ 2012 Runtime installed: True (version v11.0.61030.00, is from DevDiv: False)
2023-04-24 10:43:56,701 [INFO] 1 (:0): SharedResources.ApplicationBase.LogSystemInformations - Visual C++ 2013 Runtime installed: True (version v12.0.21005.01, is from DevDiv: False)
2023-04-24 10:43:56,701 [INFO] 1 (:0): Publisher.App..ctor - 
2023-04-24 10:43:56,701 [INFO] 1 (:0): Publisher.App..ctor - 
2023-04-24 10:43:56,702 [INFO] 1 (:0): Publisher.App..ctor - 
2023-04-24 10:43:56,702 [INFO] 1 (:0): Publisher.App..ctor - WELCOME TO ARMA 3 PUBLISHER
2023-04-24 10:43:56,703 [INFO] 1 (:0): Publisher.App..ctor - Version: 1.5.150132
2023-04-24 10:43:58,683 [FATAL] 1 (:0): SharedResources.ApplicationBase.CurrentDomain_UnhandledException - Caught unhandled exception:

2023-04-24 10:43:58,684 [INFO] 4 (:0): SteamLayerWrap.SteamAPIWrap.Init - SteamAPIWrap::Init
2023-04-24 10:43:58,685 [FATAL] 1 (:0): SharedResources.ApplicationBase.CurrentDomain_UnhandledException - System.OutOfMemoryException: Insufficient memory to continue the execution of the program.
   at System.Windows.Media.Composition.DUCE.Channel.SyncFlush()
   at System.Windows.Interop.HwndTarget.UpdateWindowSettings(Boolean enableRenderTarget, Nullable`1 channelSet)
   at System.Windows.Interop.HwndTarget.HandleMessage(WindowMessage msg, IntPtr wparam, IntPtr lparam)
   at System.Windows.Interop.HwndSource.HwndTargetFilterMessage(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
   at MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
   at MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o)
   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
   at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)
   at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(DispatcherPriority priority, TimeSpan timeout, Delegate method, Object args, Int32 numArgs)
   at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam)
2023-04-24 10:43:58,690 [INFO] 5 (:0): Publisher.PublisherViewModel.HandleSteamInitialized - Steam initiated, status: SteamInitializationFailed
2023-04-24 10:43:58,693 [ERROR] 1 (:0): Publisher.App.HandleUnhandledException - System.OutOfMemoryException: Insufficient memory to continue the execution of the program.
   at System.Windows.Media.Composition.DUCE.Channel.SyncFlush()
   at System.Windows.Interop.HwndTarget.UpdateWindowSettings(Boolean enableRenderTarget, Nullable`1 channelSet)
   at System.Windows.Interop.HwndTarget.HandleMessage(WindowMessage msg, IntPtr wparam, IntPtr lparam)
   at System.Windows.Interop.HwndSource.HwndTargetFilterMessage(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
   at MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
   at MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o)
   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
   at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)
   at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(DispatcherPriority priority, TimeSpan timeout, Delegate method, Object args, Int32 numArgs)
   at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam)

 

 

[EO 11277]

Migrating to Windows 11 has solved my issues, my takeway is my Windows 10 registry must have been corrupt. 

[EO 11277]

And so the problems persist...

 

A fresh install of Windows 11 allowed me to open the Publisher a few times then all the original issues in the OP returned, had some success running the Publisher a few times in safe mode only to have the same iissues.

So yesterday, I decided to do a fresh install of Windows 10 (wasn't a fan of 11 regardless of these issues) and reinstalled Steam, Arma 3 and Arma 3 Tools.

Upon launching Publisher for the first time it opened successfully the first time, after closing the program and trying to launch it again all the previous issues returned.

 

I've even tried opening the Publisher on an old laptop with a fresh install of Windows 10 and again it launched successfully the very first time followed by all the previous issues that have persisted on my main system.   

 

The ticket I raised with Steam Support, submitted with all the logs they asked for, back in April was returned with a "We've looked into it, It's not our problem, contact BI"

 

So today I finally raised a ticket on the Feedback Tracker...

https://feedback.bistudio.com/T174026

 

For any passers by wishing to take a look here are my latest logs related to the Publisher...

arma3publisher.rpt https://pastebin.com/QXff6EH9

arma3publisher.steam.rpt https://pastebin.com/pMs67X9d

 

Here are my hardware specs on my PC...

Spoiler

Computer Information:

CPU Brand: AMD Ryzen 7 5800X 8-Core Processor

CPU Family: 0x19

CPU Model: 0x21

CPU Stepping: 0x0

CPU Type: 0x0

Speed: 3800 MHz

16 logical processors

8 physical processors

Hyper-threading: Supported

 

Operating System Version:

Windows 10 (64 bit)

 

Video Card:

Driver: NVIDIA GeForce RTX 3080

DirectX Driver Name: nvldumd.dll

Driver Version: 31.0.15.3640

DirectX Driver Version: 31.0.15.3640

Driver Date: 6 23 2023

OpenGL Version: 4.6

Desktop Color Depth: 32 bits per pixel

Monitor Refresh Rate: 143 Hz

DirectX Card: NVIDIA GeForce RTX 3080

VendorID: 0x10de

DeviceID: 0x2206

Revision: 0xa1

Number of Monitors: 1

Number of Logical Video Cards: 1

No SLI or Crossfire Detected

Primary Display Resolution: 2560 x 1440

Desktop Resolution: 2560 x 1440

Primary Display Size: 23.50" x 13.23" (26.97" diag), 59.7cm x 33.6cm (68.5cm diag)

Primary Bus: PCI Express 16x

Primary VRAM: 10239 MB

Supported MSAA Modes: 2x 4x 8x

 

Sound card:

Audio device: Speakers (High Definition Audio

 

Memory:

RAM: 32678 Mb

 

On a personal level it's pretty depressing that an outlet that brings me some comfort and satisfaction in this world is being denied and has been for some time.

And as if my luck couldn't get any worse, I just got three wasp stings doing some garden chores this morning.   Ouch. 

[RCA3 593]

Clearly people responsible for the tools are not reading this, EO.

Just post this link on discord's #arma3_tools_makers

 

On 7/17/2023 at 12:44 PM, EO said:

I just got three wasp stings doing some garden chores this morning.   Ouch. 

😁 They come out with the heat!