spookygnu 563 Posted July 29, 2013 Hi all! (this is onbehalf of a friend who is not a member of the forum) a friend of mine recently got A2 OA and the BAF dlc from steam for his laptop. After a few sessions of playing, he discovered one morning that his laptop was not fucntioning properly. He called up the tech support for the Laptop who did a remote access check over his system. The tech guy discovered that a file named, BOT 64/86z was the root cause of his crash. He could play the game, but only the game! He could not access any other apps he has on his laptop. He couldn't even do a system restore. He has now had to uninstall all his apps, remove the game and he has now wasted his money on the fact that he has a decent laptop to run games. One in particular that screws up his setup everytime he plays it. anybody got any ideas about what the issue could be with this file? Share this post Link to post Share on other sites
orcinus 121 Posted July 31, 2013 My guess is that he has a Trojan or other nasty. Can't find any reference to "BOT 64/86z" anywhere, but the name is not reassuring! Also locking users out of their system, disabling system restore, etc., is a feature of a number of nasties. Have him upload the file to Jotti's virus scan & Virus Total, also his AV provider might be interested. I don't use Steam but as long as he has kept copies of whatever Steam sends in terms of receipts & so on he should be able to re-download without paying again. Share this post Link to post Share on other sites
spookygnu 563 Posted July 31, 2013 My guess is that he has a Trojan or other nasty. Can't find any reference to "BOT 64/86z" anywhere, but the name is not reassuring! Also locking users out of their system, disabling system restore, etc., is a feature of a number of nasties.Have him upload the file to Jotti's virus scan & Virus Total, also his AV provider might be interested. I don't use Steam but as long as he has kept copies of whatever Steam sends in terms of receipts & so on he should be able to re-download without paying again. Well it was the programs 64(x86) folder, where his steam folder goes with ARMA. The tech guy must have told him that and he misheard. Thats why I wrote BOT 64 etc, He's not that great at PC knowledge tbh anyway. But he has Norton as his AV, which I said get rid off but he won't because he has a 12 month premium promotion edition. So he is stuck with that. Its weird because for some reason he can play Battlestar Galatica (MMO) online but not Arma. Which as an ex squaddie he would love to really get his teeth into. Share this post Link to post Share on other sites
orcinus 121 Posted August 2, 2013 Uhh - we could go round the houses indefinitely like this. Indirect exchanges are never a good idea, as the drip of information illustrates, & as he's not PC-literate there is a chance that misinterpreted advice will screw things up even more. Get your mate to register & post directly. And I still suspect he's picked up a Trojan or other malware. Get him to download & run MalwareBytes' MBAM for a start. Is he using the Windows rubbish firewall or a third-party solution? Share this post Link to post Share on other sites
spookygnu 563 Posted August 2, 2013 Uhh - we could go round the houses indefinitely like this. Indirect exchanges are never a good idea, as the drip of information illustrates, & as he's not PC-literate there is a chance that misinterpreted advice will screw things up even more. Get your mate to register & post directly.And I still suspect he's picked up a Trojan or other malware. Get him to download & run MalwareBytes' MBAM for a start. Is he using the Windows rubbish firewall or a third-party solution? Thanks for the tips, I'll mention it too him. But I'm badgering him into building a rig too so he can use it for gaming. Like me! lol! Share this post Link to post Share on other sites
kklownboy 43 Posted August 4, 2013 It would be nice to know the full path of the file/exe? Share this post Link to post Share on other sites
spookygnu 563 Posted August 4, 2013 It would be nice to know the full path of the file/exe? What do you mean by this comment?? Are you asking in a way that because I haven't given the file path you are being sarcastic to that fact?? If I knew the whole picture myself then I would put more. obviously I don't, my friend is none the wiser also because he's not great at pc's. He can't give me more info. urgo.... We are all blind! simple as that. He has put arma back on his laptop and if it happens again I've said to him, get the tech guy to write it all down for him so he can explain things better. But Even the Tech Guy didn't know why Arma was locking out his laptop. Plus if there was a trojan of some sort he would've pick it up too. Share this post Link to post Share on other sites
orcinus 121 Posted August 4, 2013 kklownboy wasn't being sarcastic, the path to that mysterious file would help. And don't be so sure that the tech guy would have picked up a Trojan - antimalware & worse, AV, software is always playing catch-up. Again, get your mate to register. Share this post Link to post Share on other sites
spookygnu 563 Posted August 4, 2013 kklownboy wasn't being sarcastic, the path to that mysterious file would help. And don't be so sure that the tech guy would have picked up a Trojan - antimalware & worse, AV, software is always playing catch-up. Again, get your mate to register. I doubt he will register because he know's I know more about pc stuff than him, trust me he hasn't got a clue! I;m no expert myself, but I thought I'd call upon some of you whizz's to help or find out if someone had the same sort of issue. I know the lack of info isn't helping but there isn't much I can do about that. Pm'd Share this post Link to post Share on other sites
