Morphicon/Metaboli woes

[Tankbuster 1747]

Note that this thread is not a request for technical support nor a bug report but a report of my early experiences with the game and the problems I've experienced trying to use the download option from the German publishers Morphicon and their download provider, Metaboli.

Have decided to take the plunge early, I tried to download the game from Metaboli.

The first attempt failed because the credit card authorisation screen didn't work. Having given my card details, I was presented with a blank screen. For someone who regularly buys stuff online, it really doesn't get any worse than that. I contacted Metaboli (who I think are a British company) and they told me that the website was faulty and that no payment had been taken.

Eventually the website came back and the card details were duly accepted and I was taken to the download screen. Also, I got an email with serial numbers and some other helpful stuff. My spirits began to rise and I changed my MSN name to "OwnsArmedAssault".

Within hours, I had changed my MSN name to "Too hasty" because the download finished and the subsequent install hung. It just stopped while installing one of the pbos. I assumed a corrupt download.

Sure enough, I returned to the website using the urls in the email and downloaded the 2 files again. Over the course of the next few hours, I downloaded the files a number of times, getting different file sizes each and every time, especially for the bin file.

On one install attempt, the install finished and the protection stuff was all done OK, but running the game produced errors that said one of the files was the wrong size. Again, I assumed a cut-short download.

I am satisfied the exe file is complete having twice downloaded the file and seen it saved on disk at the same size. It took 5 attempts before I could say the same about the bin file. Hooray! At last, I'm fairly confident I have complete download files.

But, and you all knew there was a 'but' the installer is now rejected my serial number, presumably it doesn't like the fact that (A) I've downloaded the file more times than that britney picture or (B) I've attempted to install it a number of times or © Both.

Either way, this isn't good enough and I'll report back when Metaboli finally answer my emails.

[Maddmatt 1]

If you had used a decent download manager then the corrupt and incomplete downloads probably wouldn't have happened. Or at least it would tell you if the download couldn't be finished.

[Tankbuster 1747]

For information of other readers; my sys specs

CPU - AMD 3200+

Graphics card 7600gs running Nvidia whql driver 91.31,

Sound card 1: Onboard nVidia nForce 2: SB Audigy

RAM 2 gig (dual channelled)

ArmA version German 1.01

DirectX version 9c

Browser (it might be relevant as many of my problems were encountered during download) Firefox 2. No download manager.

[Lt.Knut 0]

I had the same problem with you with the payment issue, then I read another thread about metaboli, where metaboli themselvs recomended to use a download manager getright, a quick google, i downloaded getright download manager, and started the downloads, I only got to download the bin.file becouse the server the exe file was on was down. a couple of hours the server was up, and I got both files after some time.

Install worked perfectly and same did the game, I only have this 1 error screen poping up once in a while due to my drivers to the grapich card, and some computer crashes becouse of overclocking, otherwise it works perfectly.

Tip.

Download the download manager named "GetRight" and use that to download the files.

[Placebo 29]

I'm sorry but issues with Morphicon/Metaboli must be directed towards them as they are outside of the realm of BIS influence.