shadow71 1 Posted June 30, 2014 (edited) Hello everyone, I have been playing arma for 3 years now and today I have come across a problem. I played wasteland a few minutes before I decided to play DayZ Overpoch. I watched a youtube video explaining to me what to do in order to play. Link here : After doing this, I tried running my OA but I got this error. [/img] It says " Failed to start Battleye service" "Installing Battleye service" "Failed to install battleye service" I have reinstalled my game, my battleye and have searched for a few hours.... Go into processes and make sure BEService.exe isnt running. Make sure to check under all users. The solution that worked for me was : C:\Program Files (x86)\Common Files\BattlEye -> Download File assassin and Delete ALL the files inside the battleye folder. Run steam and start OA. Edited June 30, 2014 by Shadow71 Share this post Link to post Share on other sites
$able 2 Posted June 30, 2014 Do you get an UAC prompt when the "Installing BattlEye Service..." message shows up? If not please try to start Steam as administrator. Share this post Link to post Share on other sites
shadow71 1 Posted June 30, 2014 Do you get an UAC prompt when the "Installing BattlEye Service..." message shows up? If not please try to start Steam as administrator. Ran steam as Admin, same problem. Black screen pops up and gives me errors. Share this post Link to post Share on other sites
$able 2 Posted June 30, 2014 Ran steam as Admin, same problem. Black screen pops up and gives me errors. Do you use some security software (anti-virus, etc.) that might be blocking BE? Share this post Link to post Share on other sites
shadow71 1 Posted June 30, 2014 Do you use some security software (anti-virus, etc.) that might be blocking BE? Nah, it's allowed through my Firewall. Share this post Link to post Share on other sites
$able 2 Posted June 30, 2014 Nah, it's allowed through my Firewall. Still, something on your system prevents the BE Service from being started. I'm afraid I cannot tell you what that is. :( Share this post Link to post Share on other sites
shadow71 1 Posted June 30, 2014 Still, something on your system prevents the BE Service from being started. I'm afraid I cannot tell you what that is. :( Did you watch the video? Maybe something I did there prevented it from starting? Share this post Link to post Share on other sites
$able 2 Posted June 30, 2014 Maybe something I did there prevented it from starting? No, definitely not. Share this post Link to post Share on other sites
Naiss 28 Posted June 30, 2014 i got the same problem with this new update Share this post Link to post Share on other sites
shadow71 1 Posted June 30, 2014 No, definitely not. It was fine before I did that so I tried restoring my old files but I can't restore it. Need a fix :( Share this post Link to post Share on other sites
Naiss 28 Posted June 30, 2014 please fix this problem i can't play dayz now or launch my game Share this post Link to post Share on other sites
$able 2 Posted June 30, 2014 It was fine before I did that so I tried restoring my old files but I can't restore it.Need a fix :( You can delete the BE Service directory ("C:\Program Files (x86)\Common Files\BattlEye") and then try again, but this likely won't help either. As I said, the problem is that something on your system blocks the BE Service. Share this post Link to post Share on other sites
Policide 10 Posted June 30, 2014 Just turned on Steam, and Operation Arrowhead starts updating with a 20.1MB file, which turns out to be beservice.exe (battleye update). When the update finishes, Norton starts acting like its baby is being bludgeoned to death, screaming about beservice.exe being Trojan.ADH.SMH, with scary crimson red warnings. Now, I'm not trying to bash you guys, but, wouldn't it be advantageous to have a consensus with AV companies (at least major and popular ones) that your files are safe? Of course, this statement was made under the assumption that there actually was a legitimate Arma 2 OA update on Steam today (I can only assume that there was, seeing as there has been quite a bit of hubbub about Gamespy going to pot, Steam picking up the reins, and numerous new posts being made in this thread). By all means though, let me know if my assumptions are wrong so I can purify my computer with fire, and join a monastery. :j: Share this post Link to post Share on other sites
flawstradamus 11 Posted June 30, 2014 You can delete the BE Service directory ("C:\Program Files (x86)\Common Files\BattlEye") and then try again, but this likely won't help either.As I said, the problem is that something on your system blocks the BE Service. Unfortunately I had quite a bit of a problem deleting the folder due to administrative access being denied even though I was the administrator and I even checked the permissions. I had to use File Assassin by malware bytes to delete the BE service. After doing so I was able to update succesfully and now everything is working perfectly. Hopefully others can see this post and see that it does infact help and has nothing to do with AV/Firewall. Share this post Link to post Share on other sites
$able 2 Posted June 30, 2014 Just turned on Steam, and Operation Arrowhead starts updating with a 20.1MB file, which turns out to be beservice.exe (battleye update). When the update finishes, Norton starts acting like its baby is being bludgeoned to death, screaming about beservice.exe being Trojan.ADH.SMH, with scary crimson red warnings.Now, I'm not trying to bash you guys, but, wouldn't it be advantageous to have a consensus with AV companies (at least major and popular ones) that your files are safe? Of course, this statement was made under the assumption that there actually was a legitimate Arma 2 OA update on Steam today (I can only assume that there was, seeing as there has been quite a bit of hubbub about Gamespy going to pot, Steam picking up the reins, and numerous new posts being made in this thread). By all means though, let me know if my assumptions are wrong so I can purify my computer with fire, and join a monastery. :j: Please see http://forums.bistudio.com/showthread.php?179734-ArmA2-OA-an-Steam-patch-Trojan-ADH-SMH&p=2719813&viewfull=1#post2719813. Unfortunately I had quite a bit of a problem deleting the folder due to administrative access being denied even though I was the administrator and I even checked the permissions. I had to use File Assassin by malware bytes to delete the BE service. After doing so I was able to update succesfully and now everything is working perfectly. Hopefully others can see this post and see that it does infact help and has nothing to do with AV/Firewall. Great to hear, but note that the reason for the permission issues most likely indeed was either security software (maybe installed in the past?) or malware. Share this post Link to post Share on other sites
shadow71 1 Posted June 30, 2014 Unfortunately I had quite a bit of a problem deleting the folder due to administrative access being denied even though I was the administrator and I even checked the permissions. I had to use File Assassin by malware bytes to delete the BE service. After doing so I was able to update succesfully and now everything is working perfectly. Hopefully others can see this post and see that it does infact help and has nothing to do with AV/Firewall. I have tried deleting it with file assassin but it says it cannot delete the file! What sorcery is this. Share this post Link to post Share on other sites
Policide 10 Posted June 30, 2014 Didn't see that thread due to user error (lazy). Thank you, $able. Share this post Link to post Share on other sites
$able 2 Posted June 30, 2014 I have tried deleting it with file assassin but it says it cannot delete the file!What sorcery is this. I suppose BEService.exe isn't running (check processes of all users in Task Manager)? Share this post Link to post Share on other sites
shadow71 1 Posted June 30, 2014 I suppose BEService.exe isn't running (check processes of all users in Task Manager)? Feel like a noob now, but the problem is fixed. Thanks $aber and everyone else :D! Btw Saber, Steam name? Share this post Link to post Share on other sites
$able 2 Posted June 30, 2014 Feel like a noob now, but the problem is fixed. Could you share how exactly you solved your problem? Share this post Link to post Share on other sites
morphixgb 10 Posted June 30, 2014 (edited) Admin Plz delete this post, i will move to right category. Edited July 1, 2014 by morphixgb move to right category Share this post Link to post Share on other sites
shadow71 1 Posted June 30, 2014 Could you share how exactly you solved your problem? Updated the main page. Share this post Link to post Share on other sites
$able 2 Posted June 30, 2014 Updated the main page. So your BEService.exe was still running I suppose? Share this post Link to post Share on other sites
shadow71 1 Posted June 30, 2014 So your BEService.exe was still running I suppose? yep lol Share this post Link to post Share on other sites
DennisModem 10 Posted July 1, 2014 Logged into my computer today and have a message from my AV about BEService.exe. More info here: http://forums.bistudio.com/showthread.php?179734-ArmA2-OA-an-Steam-patch-Trojan-ADH-SMH&highlight=Trojan.ADH.SMH Share this post Link to post Share on other sites
