Amstellove 10 Posted April 15, 2014 Please help me. ---------- Post added at 13:38 ---------- Previous post was at 13:32 ---------- Help me please. I do not understand English do not know what yazykupoetomu this topic pisat.Perevozhu through an interpreter. I paid for the game with the cards. Money from the card are gone. And al showed the mistake of buying. As if there is no money to master card. Please contact me via the administration email: Amstellove@mail.ru ---------- Post added at 13:40 ---------- Previous post was at 13:38 ---------- Help me please. I do not understand the English language so I do not know what topic to write about. Translate through an interpreter. I paid for the game with the cards. Money from the card are gone. And al showed the mistake of buying. As if there is no money to master card. Please contact me via the administration email: Amstellove@mail.ru Share this post Link to post Share on other sites
Maio 293 Posted April 15, 2014 Amstel, Did you buy the game on Steam or through the BI.store? Share this post Link to post Share on other sites
Amstellove 10 Posted April 16, 2014 I bought the game online at this link here https://store.bistudio.com/arma2-complete-collection-steam-version/. Wanted to use it in Steam. A friend just bought the game uy it appears purchased. And I do not. Now I do not know what to do. Are you an administrator? Share this post Link to post Share on other sites
Amstellove 10 Posted April 16, 2014 I can throw the card data with which to transfer money. You will see a payment from me. Share this post Link to post Share on other sites
Johny 25 Posted April 16, 2014 Hello Amstellove, I apologize for the inconvenience. We are checking your transaction right now and me or my colleagues will contact you on your email ASAP with more details. It is it necessary to share your payment information here - in any case you should never share that kind of information on a public forum. In the future, I would like to ask anyone having issues with Bohemia Interactive store to checkout the FAQ or contact our support directly at support@bistudio.com - it is much more direct and faster way of getting your issues resolved. Share this post Link to post Share on other sites
[frl]myke 14 Posted April 16, 2014 I can throw the card data with which to transfer money. You will see a payment from me. We're just a forum and moderators, we don't have access to store interna. Best way is to contact support here. I'm affraid there is nothing else we can do, simply because these matters are out of our reach. :EDITH: Ninja'd by Johny ;) Share this post Link to post Share on other sites
Amstellove 10 Posted April 16, 2014 Hello Amstellove,I apologize for the inconvenience. We are checking your transaction right now and me or my colleagues will contact you on your email ASAP with more details. It is it necessary to share your payment information here - in any case you should never share that kind of information on a public forum. In the future, I would like to ask anyone having issues with Bohemia Interactive store to checkout the FAQ or contact our support directly at support@bistudio.com - it is much more direct and faster way of getting your issues resolved. I understood everything. Thank you for such a quick response. I am very grateful. Share this post Link to post Share on other sites
Placebo 29 Posted April 19, 2014 In the future, I would like to ask anyone having issues with Bohemia Interactive store to checkout the FAQ or contact our support directly at support@bistudio.com - it is much more direct and faster way of getting your issues resolved. Please note the above. These forums are not a supported method of seeking help with purchase issues with the store. Share this post Link to post Share on other sites
