keremalp 10 Posted December 22, 2013 Hi.I have tried to bought DayZ Standalone from your site today.HiPay mails says payment is complated but there is no key.My mailbox is empty for like 10 hours I would appreciate if you guys can help me.Thank You Share this post Link to post Share on other sites
NZXSHADOWS 0 Posted December 22, 2013 Try going into your "Bi Store" account an select "My Games" an hit Details on "DayZ" an the rest you will figure out. Share this post Link to post Share on other sites
keremalp 10 Posted December 22, 2013 There is no dayz man Share this post Link to post Share on other sites
NZXSHADOWS 0 Posted December 22, 2013 (edited) Man that sucks. Good Luck tho Edited December 22, 2013 by NZXSHADOWS Share this post Link to post Share on other sites
Deadfast 43 Posted December 23, 2013 I suggest you contact support via the contact form. Share this post Link to post Share on other sites
tonygrunt 10 Posted December 23, 2013 From your screenshot in your first post the payment was credited back to you, it's like the purchase was cancelled and BI didn't get any money. But as Deadfast said you will have to ask support why. Share this post Link to post Share on other sites
Placebo 29 Posted December 23, 2013 Store feedback/troubleshooting should be done through the official channels please: https://store.bistudio.com/support/ These forums are not a reliable method to receive information about the store or to get help with store problems. Share this post Link to post Share on other sites
