vashcz 3 Posted June 16, 2013 Hello, my DVD is kind of scratched... used it only twice in my life :-D please can anybody tell me if are here any backup files to download? unfortunately I wasn t able to find them if not, how can I transfer my game to steam? and additional question was https://store.bistudio.com/ called http://www.sprocketidea.com/ in past? Share this post Link to post Share on other sites
Guest Posted June 16, 2013 Duplicate thread deleted. One thread is more than enough. Share this post Link to post Share on other sites
vashcz 3 Posted June 16, 2013 (edited) Thank you. It was mistake, I posted and nothing appeared after refreshing so I thought my thread wasn t posted. You are admin, do you know, where can I find installation files? Edited June 16, 2013 by VashCZ Share this post Link to post Share on other sites
max power 21 Posted June 16, 2013 To answer your question, yes the Bohemia interactive store used to be sprocketidea. I would suggest creating a support ticket on the BIstore and seeing if anyone can help you there. Share this post Link to post Share on other sites
vashcz 3 Posted June 16, 2013 Thank you for advice, I shielded my object with several arguments so hope they have some spare-files in these internet days, when DVDs are becoming useless and game keys cost 10x more :-) Share this post Link to post Share on other sites
max power 21 Posted June 16, 2013 I've never created a support ticket but I would imagine all you would need is a proof of purchase to convince them you're an actual customer. The possibility of the rest would depend on what they can do. Share this post Link to post Share on other sites
vashcz 3 Posted June 18, 2013 Great, my case is solved. I had to send a photo of my serial and CD as a proof. Then they gave me link and I downloaded installer. Speed was 1MB/s. I would resend a link for others, but I don t think they would like it :-D. Share this post Link to post Share on other sites