FatherOsbornHD

Alright I'm completely out of ideas at this moment. I've googled, searched and worked to find a solution for my issue but .. nada. Anyways, for the first time EVER I've received the message "Connecting failed" when I'm attempting to connect to a NEW SERVER that the community that I'm apart of has purchased. I've never received this message in the past. The community that I'm apart of had tried 3 different hosts now but nothing works, and the host that they are currently with actually has some swedish server owners so me being from sweden should not be the issue. What do you suggest that I do? I'm clueless...... My router is a Thomson TG789vn. Thank you in advance..