DavidR

Uhhhm, BT "Infinity" (Fibre Optic) running at 44Mbps....... ...I do take your point, but I have a high speed, fibre optic broadband connection ;) :) THANKS to all the other posters for their help and advice. And thanks for the check tool, Johhny. I NOW HAVE THE BETA RUNNING! I asked Simware to check all of the files they had uploaded. I then redownloaded, ran the EXE and all now works fine. Just going through the 'startup & shutdown tutorial' ; this looks fun! (I am a 20yr veteran of MSFS, but am very up for something new, and looking forward to a fresh take on flight sims). :) Haven't quite got my graphics/displays right yet as I seem to have no AA displaying, but I'm sure we can get that sorted. Tonight will be spent reading the manual (luckily something I really enjoy with a new product, unlike many!). Cheers again, David.

Thanks guys. I am doing what I knew would need to be done, before taking things further; completing a full re-download of all the files, from Simware, in case one of the files was corrupted during the last download. So a few more hours of downloading, and we'll see what happens. It's now 23 hours since purchasing, the clock is ticking lol! ..... let's see how long it takes to be able to try out the beta. Incidentally, none of my frustrations are with Bohemia (at this point!). ....but it would be nice to hear from someone on the team about this issue, eg, are steps being take with Simware to investigate if there is a problem etc? I don't know if there were any installation instructions provided through the Steam or Sprocket purchase systems, but with Simware the comms were non-existant. No installation instructions or guidance of any type, just 5 links (one missing), one of which was the md5 file which needs to be downloaded differently (right click and save as, as it's not an executable file or a BIN)........... as is so often the case, it's communication (or lack of) that has caused all of these problems. Judging from the fact that no-one else who has purchased from Simware has mentioned anything on this thread, I am wondering if I am the only 'mug' who has chosen Simware to pre-order from. :( I won't be making that mistake again! Cheers for the help and encouragement. The v/beers are on me if and when I ever get to run the beta! :)

I am losing the will to live ................. 10 hours after purchase .... still not had a sniff of this game yet. So after discovering that Simware had forgotten to provide one of the files (no hard feelings) and after hours of finally downloading (no moans there, all good games & sims take some d/load time), I finally run the EXE to be told that the "SecuROM" has found a 'security issue' with my PC and will not run the program, "probably because I have a virus". After swapping emails with "SecuROM" (who the heck am I dealing with here??) it seems I don't have a virus and should try installing again. So.......... I install again and this time I don't get the 'security error' and all seems to go well with the activation .... yippeeee!! So I run the program and this time I get this error message:- "Data file too short 'addons/air_us_h.pbo'. Expected 277163363 B, got 85772928 B". ....and the program closes. :( I'm trying to stay positive here, 10 hours after purchase, but I've really not experienced anything like this, after handing over my cash. I suspect all these problems are caused by having seperate .BIN files that are referenced by the EXE. If everything was packaged into the EXE I reckon I'd be flying by now. So..... what to do now I wonder? .... another 6 hours of downloading the files from Simware to see if it works next time ........ I'm not a flamer, nor a troll, and I have nothing against Simware, having spent £0,000s on hardware with them, but until this mess is resolved I would advise against anyone buying this pre-order from them, as this experience has been PAIN and not a lot of fun! Yours exasperated, David.

Hi, Thanks for the help / confirmation guys. Ok, I got a response from Simware, and the issue was indeed that they did in fact omit one of the files. (ooopss). They sent it through on email, and will hopefully correct the issue on line too so other people don't go through such a nasty experience lol! All sorted now, just 2 hours of d/loading left and I can try thing great looking sim. Cheers.

Hi, It does say in my post above, that I have contacted Simware, but haven't got a response yet. So I thought I'd check the issue out on these forums, to see if it was a common issue / misunderstanding. There is no setup.exe file at all in my downloads for TOH, at Simware. Can anyone else who has also purchased from Simware please offer any help on how install worked for you? At the moment I'm £32 down, with no clue how to get what I've paid for. :( Hopefully Simw will respond soon, and I can come back and confirm what the issue is. Thanks in advance for any help, David.

Hi, I really hope someone can help here; I purchased/Pre-ordered "Take On Helicopters" from simw.com a few hours ago. I am having an absolute nightmare trying to understand how to download and install the beta. I have of course referred this to Simw for assistance but haven't heard back yet. (In the past I've waited a long time for replies to support requests). After purchasing, I have 6 'files' in my "Download Page" at Simware; Beta 6 Beta 5 Beta 4 Beta 3 Beta 2 Beta 1 ...... there is absolutely no info whatsoever given by Simware, o how to approach this install; ie.. which files to install, in which order. Is "Beta 6" the full latest, version of the beta, or do I need to install all of these files? I tried downloading "Beta 6" and each time I click on it's "Download Link", nothing but a text page pops up, with some files names on it (no download starts). I have therefore tried downloading "Beta 1" and something is downloading, but it's a ".BIN" file, not an EXE. I have used up 8 of 10 "download attempts" with Simware, and I only bought this game 2 hours ago, and haven't achieved a single download or install yet!!! This is not a dig at Bohemia, but you really need to get Simware to give some information on how to download and install the product. Please, please help. Regards, David R