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Placebo

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Everything posted by Placebo

  1. I see your tickets in the support system so I can only suggest you hold on and it will be sorted as soon as possible :)
  2. @CapitanMalcolm &@Franking I understand your frustration but replying here doesn't help you, email Support@bistudio.com as Johny says above please. ---------- Post added at 13:02 ---------- Previous post was at 12:59 ---------- That sounds like a really good idea TBH.
  3. You have a laptop/PC with dual graphics cards? Maybe it's somehow trying to use the onboard Intel card with Arma3? Which would never end well! If applicable can you completely disable it in the bios?
  4. Placebo

    Bistore closed

    The store is online so no need for this thread, please see here for the status update.
  5. Well when you look simply at how badly hammered the forums have been: you can probably start to understand a bit why the store took such a schelacking! I noticed that the Steam website was slowing down at times after the launch so if they can't keep up there's no hope for the rest of us ;)As for what lessons to learn, it's difficult to say, as mentioned we upgraded the hardware 10 fold over the CC & TOH launches, the problem is to improve the hardware/servers further to cope with the stresses experienced in one day versus the other 364 days wouldn't be good business (in one sense), maybe the solution is some kind of "pre-registration" system where it's staggered over time rather than suddenly everyone trying to buy at once, or maybe multiple servers split over locations, lots of ideas but who knows what's practical, fortunately it's not my area ;)
  6. Placebo

    Ups and downs with Bohemia

    Yes there was: http://forums.bistudio.com/showthread.php?147505-Update-regarding-Store-Bistudio-amp-Arma-3-Steam-key-distribution&p=2313741#post2313741 And for the record if you guys can't access the store/websites/forums then we can't access the store/websites/forums to update you with what's going on, spamming new posts complaining, spamming new threads complaining, and then more new threads complaining about the old newly spammed threads being deleted does nothing but exacerbate the situation, when issues like this arise maturity and calm is required.
  7. FYI we upgraded the hardware to a level 10x that of the Take on Helicopters and Carrier Command launches, what can we say, you guys are just crazy mad horny for your Arma3 loving!
  8. Placebo

    Arma 3 site Security

    The best method of support/query for Store related issues is to send an Email to Support@bistudio.com or to use this link: https://store.bistudio.com/index.php?option=com_contact&view=contact&id=1&Itemid=50
  9. Placebo

    Chernarus Map Collection

    The correct method of support for Store related issues is to send an Email to Support@bistudio.com or to use this link: https://store.bistudio.com/index.php?option=com_contact&view=contact&id=1&Itemid=50
  10. Placebo

    store bistudio

    It's under massive load because of the alpha launch, please just be patient, you can send an email to Support@bistudio.com the forums are not the appropriate place to seek support for the store, best to do that directly.
  11. Placebo

    Freetrack/Facetrack support?

    Confirmed here that it's working with TrackIR5 but anything else will be added in when time allows (not saying it's not compatible right now as I don't know not having any FT stuff to try).
  12. Placebo

    The Giant Alpha Media Thread

    Tomorrow I'll create the usual sub-forums needed and anyone is welcome to start off the Photography thread as long as they add a new pic of their own taking ;)
  13. Placebo

    How hard will this game be?

    The game is pretty hard but you'll find this is a really great community to find someone to hold your hand and talk you through the various aspects of the game :)
  14. The correct method of support for Store related issues is to send an Email to Support@bistudio.com or to use this link: https://store.bistudio.com/index.php?option=com_contact&view=contact&id=1&Itemid=50
  15. Today's build (most probably final) is 7gb :) ---------- Post added at 11:43 ---------- Previous post was at 11:40 ---------- Welcome! Just remember to set up your steam folder before you go to install the actual game and then you get a nice prompt asking you which location you would like to install it under:
  16. Absolutely not, I'm just installing the Arma 3 Alpha to H:\Steam (my second SSD) whereas the Steam install and other Steam games are under G:\Games\Steam\ (standard hdd)
  17. If someone has a list of regions/times it'll be posted in advance, if not (as is most probable) it will be released when you see it available tomorrow.
  18. Completed and stuck the thread for now, might turn out to be useful :)
  19. I searched the support system for your registered email address and found one support ticket from late Thursday night, please give it at least another 24-48 hours and hopefully support will have responded, if not feel free to reply to this thread.
  20. Placebo

    ArmA II / OA Installation problems

    When you send an Email to support@bistudio.com or via the email web form it automatically opens a support ticket, did you use the same Email address as your forum account? If not PM me the email address used and your name and I'll search the support system.
  21. Placebo

    ArmA II / OA Installation problems

    Did you email support to open a support ticket? Because I just searched our support system and there's nothing from your email address?
  22. Placebo

    BI games for PS4?

    PS4's Arma3 compatible controller launched: ;)
  23. Placebo

    ARMA 3 donation

    Giving to animal rescue charities always gets my vote, especially the rescue and care of stray dogs :)
  24. Placebo

    ArmA 3 on Steamworks?

    Who said you can't discuss Steamworks as a service? That's not what I said: I think we can all find a happy medium to discuss what each and every one of you feels the need to discuss about A3 + Steam :)
  25. Placebo

    i can't log in

    Follow the advice in my reply here please :)
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