I believe that second one is it (thanks for that!), but upon looking further, the issue more arises that the 'Custom Face' option is a white head, so custom faces don't really work with it if the face texture is asian/black/tanoan etc. Do you guys think it would be possible to somehow change the custom head to a different head while still allowing it to work in MP?
Examples of face templates on the custom head (in order of what you posted):