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I was on the battle pass claiming my level 17 reward and my game froze so I spammed A and it purchased the next level to 18 for 190 crowns and I’m asking if you staff could just put my level down by one and give my crowns back please my xbox name is         I C411UM I

 

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Hi there, thanks for posting.

 

Please send an email to our support (support@bohemia.net) and in your email you can mention and explain what happened, and someone will get back to you on it. There are some cases when we are not able to refund players, but it will depend on the situation. I hope that this helps 🙂 🍅

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