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XerXesCZ

DXGI_ERROR_DEVICE_REMOVED Frequent Crashes

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Hi community,

 

recently, I've been experiencing lots of random crashes with the DXGI_ERROR_DEVICE_REMOVED error. 

 

My system specs:

Windows 10 with latest Creators Update

LENOVO Y510P Laptop

Dual GTX 755M in SLI

16 GB RAM

 

These crashes are frequent, but unpredictable. I've never had this issue before. I was trying stable branch, rc, and development and the crashes are occuring in all these versions. I've tried reinstalling DirectX, updating my graphic card drivers (425.xx latest from April), validating integrity of game files. One interesting thing is, these crash won't occur when playing on Altis / Stratis huge SP scenarios for more than 4 hours, but when playing e.g. the Dunes campaign from Lexx (which should be not too demanding for graphics), I crash almost immediately. The problem is not in overheating, because I can play lots of other games w/o issues. I've also checked my PSU output (being electrician in RL) and it gives the correct voltage / current output, so no problem here. 

 

Any help would be greatly appreciated. Some first lines and last lines from my rpt file are below: 

 

=====================================================================
== C:\Program Files (x86)\Steam\steamapps\common\Arma 3\Arma3_x64.exe
== "C:\Program Files (x86)\Steam\steamapps\common\Arma 3\Arma3_x64.exe" -skipIntro -noSplash -name=XerXes "-mod=C:\Program Files (x86)\Steam\steamapps\common\Arma 3\!Workshop\@CBA_A3;C:\Program Files (x86)\Steam\steamapps\common\Arma 3\!Workshop\@3den Enhanced;C:\Program Files (x86)\Steam\steamapps\common\Arma 3\!Workshop\@CUP Terrains - Core;C:\Program Files (x86)\Steam\steamapps\common\Arma 3\!Workshop\@RHSAFRF;C:\Program Files (x86)\Steam\steamapps\common\Arma 3\!Workshop\@RHSUSAF;C:\Program Files (x86)\Steam\steamapps\common\Arma 3\!Workshop\@CUP Weapons;C:\Program Files (x86)\Steam\steamapps\common\Arma 3\!Workshop\@CUP Terrains - Maps;C:\Program Files (x86)\Steam\steamapps\common\Arma 3\!Workshop\@RHSGREF;C:\Program Files (x86)\Steam\steamapps\common\Arma 3\!Workshop\@RHSSAF;C:\Program Files (x86)\Steam\steamapps\common\Arma 3\!Workshop\@CUP Units;C:\Program Files (x86)\Steam\steamapps\common\Arma 3\!Workshop\@PLP Containers;C:\Program Files (x86)\Steam\steamapps\common\Arma 3\!Workshop\@Project OPFOR;
Original output filename: Arma3Retail_DX11_x64
Exe timestamp: 2019/04/26 12:56:39
Current time:  2019/07/08 19:58:09

Type: Public
Build: Stable
Version: 1.92.145639

Allocator: C:\Program Files (x86)\Steam\steamapps\common\Arma 3\Dll\tbb4malloc_bi_x64.dll [2017.0.0.0] [2017.0.0.0]
PhysMem: 16 GiB, VirtMem : 131072 GiB, AvailPhys : 10 GiB, AvailVirt : 131068 GiB, AvailPage : 21 GiB
=====================================================================

19:58:09 Detected number of DLCs: 22
19:58:09 DLC index:3 - unable to get DLC data
19:58:09 ----------------------------------------- Dlcs -----------------------------------------
19:58:09                                 name      appId   owned  installed  available   isDlc
19:58:09                               Arma 3     107410     yes        yes        yes      no
19:58:09                              Unknown         -1      no         no         no     yes
19:58:09                          Arma 3 Zeus     275700     yes        yes        yes     yes
19:58:09                   Arma 3 Helicopters     304380     yes        yes        yes     yes
19:58:09                   Arma 3 Laws of War     571710     yes        yes        yes     yes
19:58:09                  Arma 3 DLC Bundle 2     612480     yes        yes        yes     yes
19:58:09                        Arma 3 Malden     639600     yes        yes        yes     yes
19:58:09                         Arma 3 Tanks     798390     yes        yes        yes     yes
19:58:09      Arma 3 Alpha Lite - expires now     228800      no         no         no     yes
19:58:09                        Arma 3 Server     233780     yes        yes         no     yes
19:58:09                    Arma 3 Soundtrack     249860      no         no         no     yes
19:58:09                  Arma 3 DLC Bundle 1     304400     yes        yes        yes     yes
19:58:09                       Arma 3 Samples     390500     yes        yes         no     yes
19:58:09                          Arma 3 Apex     395180     yes        yes        yes     yes
19:58:09                          Arma 3 Jets     601670     yes        yes        yes     yes
19:58:09          Arma 3 Tac-Ops Mission Pack     744950     yes        yes        yes     yes
19:58:09                       Arma 3 Contact    1021790     yes         no         no     yes
19:58:09  Arma 3 Creator DLC: Global Mobilization - Cold War Germany    1042220      no         no        yes     yes
19:58:09                          Arma 3 Maps     249861      no         no         no     yes
19:58:09                Arma 3 Tactical Guide     249862      no         no         no     yes
19:58:09                         Arma 3 Tools     233800     yes        yes         no     yes
19:58:09                         Arma 3 Karts     288520     yes        yes        yes     yes
19:58:09                      Arma 3 Marksmen     332350     yes        yes        yes     yes
19:58:09 ----------------------------------------------------------------------------------------
19:58:11 String STR_LXDUNES_Overview not found
19:58:16 Initializing stats manager.
19:58:16 sessionID: 5b135f010987657683819819ed61c071d5ffa89e

...

20:56:54 [113910,3525.17,0,"XEH: PostInit started. MISSIONINIT: missionName=dunes_m02, missionVersion=53, worldName=lxDunes, isMultiplayer=false, isServer=true, isDedicated=false, CBA_isHeadlessClient=false, hasInterface=true, didJIP=false"]
20:56:54 [113910,3525.17,0,"CBA_VERSIONING: cba=3.11.2.190515, cfp=0.6.4.19040400, "]
20:56:54 [113910,3525.17,0,"XEH: PostInit finished."]
20:56:54  Mission id: 0cd05ce13f0e3fbf3e3122a58044fd1152b0084f
20:57:03 Road not found
20:57:11 Road not found
20:57:22 Road not found
20:57:23 Road not found
20:58:27 DX11 error : buffer Map failed : DXGI_ERROR_DEVICE_REMOVED
20:58:27 DX11 - device removed - reason: DXGI_ERROR_DEVICE_REMOVED
20:58:27 DX11 error : buffer Map failed : DXGI_ERROR_DEVICE_REMOVED
20:58:27 DX11 - device removed - reason: DXGI_ERROR_DEVICE_REMOVED
20:58:27 Virtual memory total 134217727 MiB (140737488224256 B)
20:58:27 Virtual memory free 134205070 MiB (140724215508992 B)
20:58:27 Physical memory free 8426 MiB (8835633152 B)
20:58:27 Page file free 13939 MiB (14616780800 B)
20:58:27 Process working set 1519 MiB (1592885248 B)
20:58:27 Process page file used 7384 MiB (7743426560 B)
20:58:27 Longest free VM region: 4232904704 B
20:58:27 VM busy 387813376 B (reserved 975319040 B, committed 3707461632 B, mapped 123006976 B), free 3907022848 B
20:58:27 Small mapped regions: 20, size 86016 B
20:58:27 VID: dedicated: 2039545856, shared 8561766400, system: 0, max: 1724973056, used: 1610305536
20:58:27 ErrorMessage: DX11 error : buffer Map failed : DXGI_ERROR_DEVICE_REMOVED
20:58:27 Application terminated intentionally
ErrorMessage: DX11 error : buffer Map failed : DXGI_ERROR_DEVICE_REMOVED

 

 

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