Crashing near the beginning of Preventive Diplomacy mission.

[pd3 25]

I can only play a minute or so into the preventive diplomacy up until the two A-164s fly by the helo the player is in and the chopper dips low and dialogue begins it immediately crashes. 

The screen pauses the sound cuts out, and I have no idea what is causing it. 

The only way to get out of that state is to go to the task manager and then Arma 3 quits and you get a confirmation that it crashed. 

Has anyone else had this problem?

[razazel 625]

Hello,

 

thank you for the feedback and sorry for the inconvenience.

 

Could you please send me your launcher and game logs/crashdumps?

 

Steps on how to export logs from ARMA 3 Launcher:

1. Start ARMA 3 Launcher

2. Click Options menu

3. Drop down menu will appear

4. Select: Prepare Arma Troubleshooting error and save those files

5. A notification will pop up with the name of the generated file

Please note that it might take some time for files to collect.

 

The crashdump (mdmp + rpt + bidmp) files should be located in this directory:

<drive>:\Users\<username>\AppData\Local\Arma 3

 

Once you have collected these, please ZIP them up and upload them to some free file sharing service (e.g. Dropbox) and PM me the link.

 

Thank you :)