APPCRASH dating six months back.

[Zokah 1]

So i've been having this issue ever since my first time playing Arma 3 which is about 6 months ago. I join a game and i randomly get APPCRASH. Some times it takes 20 minutes and other times i can play for a few hours.

No crash has anything to do with another in terms of something i do in game, it just stutters and quickly freezes, forcing me to ctr+alt+del and end it.

I've tried everything i can think of, like re:installing, removed old drivers, tried other driver versions, changed video settings etc.

System specs:

Windows 7

Gigabyte p67A-D3-B3

i5-2500k

Corsair SSD Force 3 Series 120GB

Asus GeForce GTX 580 1536MB Matrix

Corsair SSD Force 3

This is the oldest error message i have saved, dating 5-6 months back:

Problem Event Name: APPCRASH

Application Name: arma3.exe

Application Version: 0.52.103.279

Application Timestamp: 5149ee57

Fault Module Name: arma3.exe

Fault Module Version: 0.52.103.279

Fault Module Timestamp: 5149ee57

Exception Code: c0000005

Exception Offset: 002c1ea0

OS Version: 6.1.7601.2.1.0.256.1

Here's one from two days ago:

Problem signature:

Problem Event Name: APPCRASH

Application Name: arma3.exe

Application Version: 0.74.108.135

Application Timestamp: 51ee90e3

Fault Module Name: arma3.exe

Fault Module Version: 0.74.108.135

Fault Module Timestamp: 51ee90e3

Exception Code: c0000005

Exception Offset: 005aa910

OS Version: 6.1.7601.2.1.0.256.1

And one from today:

Problem signature:

Problem Event Name: APPCRASH

Application Name: arma3.exe

Application Version: 0.74.108.135

Application Timestamp: 51ee90e3

Fault Module Name: arma3.exe

Fault Module Version: 0.74.108.135

Fault Module Timestamp: 51ee90e3

Exception Code: c0000005

Exception Offset: 00a3ae1d

OS Version: 6.1.7601.2.1.0.256.1

Do any of you have any suggestions to what i could try next? Would really appreciate any help on this as i love playing Arma but this kinda kills it for me.

[Zokah 1]

Reported it as a feedback issue here http://feedback.arma3.com/view.php?id=12532

Would still love to hear any suggestions at all on something i can try my self.

I'll post some random error dumps as well.

Alpha Client 2013-04-02

Mods: A3
Distribution: 0
Version 0.52.103507
Fault time: 2013/04/02 13:13:34
Fault address:  6711237B 01:0014137B C:\Program Files (x86)\Steam\steamapps\common\Arma 3\PhysX3_x86.dll
file:     BSM AW Domination 2.81 (__CUR_MP)
world:    Stratis
Prev. code bytes: 85 C0 74 1D 8B 50 40 F6 42 4C 01 75 14 8B 40 60
Fault code bytes: F6 40 2C 01 75 0B 51 50 57 E8 97 FF FF FF 83 C4

Registers:
EAX:00000000 EBX:1A05F7A0
ECX:434CC300 EDX:2C2D0AA0
ESI:44300BD0 EDI:59BC3E10
CS:EIP:0023:6711237B
SS:ESP:002B:01C4BEEC  EBP:01C4BF00
DS:002B  ES:002B  FS:0053  GS:002B
Flags:00010246
=======================================================

Alpha Client 2013-04-03

Mods: A3
Distribution: 0
Version 0.52.103507
Fault time: 2013/04/03 09:04:26
Fault address:  6F156EA9 01:000D5EA9 C:\Program Files (x86)\Steam\steamapps\common\Arma 3\PhysX3_x86.dll
file:     co40 AW Invade & Annex 2.83 (__CUR_MP)
world:    Stratis
Prev. code bytes: 00 00 00 8B 5D F0 8B 45 EC 8B 44 D8 04 8B 5D EC
Fault code bytes: 3B 04 CB 0F 82 CE 00 00 00 8B 54 CB 04 8B 45 F0

Registers:
EAX:00000883 EBX:47664080
ECX:0E648002 EDX:000067ED
ESI:4DF46038 EDI:4DEF8038
CS:EIP:0023:6F156EA9
SS:ESP:002B:274EFEA4  EBP:274EFF38
DS:002B  ES:002B  FS:0053  GS:002B
Flags:00010202
=======================================================

Beta Client 2013-08-06

Mods: A3
Distribution: 0
Version 0.74.108135
Fault time: 2013/08/06 04:04:46
Fault address:  009AA910 01:005A9910 C:\Program Files (x86)\Steam\steamapps\common\Arma 3\arma3.exe
file:     Magnon_Wasteland1.2.5 (__CUR_MP)
world:    Stratis
Prev. code bytes: 04 00 D9 EE C2 04 00 CC CC CC CC CC CC CC CC CC
Fault code bytes: 8B 41 5C C3 CC CC CC CC CC CC CC CC CC CC CC CC

Registers:
EAX:00000000 EBX:3F1B09B2
ECX:F64C0000 EDX:6A53E9F8
ESI:6A53E070 EDI:00000000
CS:EIP:0023:009AA910
SS:ESP:002B:020CBE98  EBP:00000000
DS:002B  ES:002B  FS:0053  GS:002B
Flags:00010286
=======================================================

Beta Client 2013-08-06

Mods: A3
Distribution: 0
Version 0.74.108135
Fault time: 2013/08/06 16:27:20
Fault address:  6ABD21CB 01:001511CB C:\Program Files (x86)\Steam\steamapps\common\Arma 3\PhysX3_x86.dll
file:     Magnon_Wasteland1.2.5 (__CUR_MP)
world:    Stratis
Prev. code bytes: 85 C0 74 1D 8B 50 40 F6 42 4C 01 75 14 8B 40 60
Fault code bytes: F6 40 2C 01 75 0B 51 50 57 E8 97 FF FF FF 83 C4

Registers:
EAX:00000000 EBX:3BC83160
ECX:4901EE00 EDX:74AFEC60
ESI:54E75904 EDI:4B554610
CS:EIP:0023:6ABD21CB
SS:ESP:002B:020CB964  EBP:020CB978
DS:002B  ES:002B  FS:0053  GS:002B
Flags:00010246
=======================================================

Beta Client 2013-08-07

Mods: A3
Distribution: 0
Version 0.74.108135
Fault time: 2013/08/07 18:17:48
Fault address:  00E3AE1D 01:00A39E1D C:\Program Files (x86)\Steam\steamapps\common\Arma 3\arma3.exe
file:     Magnon_Wasteland1.2.5 (__CUR_MP)
world:    Stratis
Prev. code bytes: 89 5C 24 3C 3B DD 74 0C 8D 43 04 B9 01 00 00 00
Fault code bytes: F0 0F C1 08 89 6C 24 10 3B DD 0F 84 78 01 00 00

Registers:
EAX:0407CBA5 EBX:0407CBA1
ECX:00000001 EDX:00000001
ESI:41996080 EDI:5F08F200
CS:EIP:0023:00E3AE1D
SS:ESP:002B:020CBEB4  EBP:00000000
DS:002B  ES:002B  FS:0053  GS:002B
Flags:00010202
=======================================================

Beta Client 2013-08-09

Mods: A3
Distribution: 0
Version 0.74.108135
Fault time: 2013/08/09 20:30:55
Fault address:  673621CB 01:001511CB C:\Program Files (x86)\Steam\steamapps\common\Arma 3\PhysX3_x86.dll
file:     Magnon_Wasteland1.2.5 (__CUR_MP)
world:    Stratis
Prev. code bytes: 85 C0 74 1D 8B 50 40 F6 42 4C 01 75 14 8B 40 60
Fault code bytes: F6 40 2C 01 75 0B 51 50 57 E8 97 FF FF FF 83 C4

Registers:
EAX:00000000 EBX:3DE10A20
ECX:49701080 EDX:8969AB20
ESI:4F73A750 EDI:4CE4F990
CS:EIP:0023:673621CB
SS:ESP:002B:020CB9B4  EBP:020CB9C8
DS:002B  ES:002B  FS:0053  GS:002B
Flags:00010246
=======================================================

It's weird that the fault address is some times "PhysX3_x86.dll" and other times it's "arma3.exe" because everyone of these crashes behave exactly the same and just as random as the next. Game stutters once then freezes.

Please, if you have any suggestion to something i could try don't hesitate to speak up.

[Zokah 1]

Still unplayable and not a word or anything on my ticket at http://feedback.arma3.com/view.php?id=12532 for 17 days now.

I don't mind spending several hours to sort this out on my own but I'm at a point here where i can't do anything because I've done everything i can think of.

Is there anyone in the community that could help point me in the right directions as to what i could try?

[Maio 293]

have you sent an email to :

support@bistudio.com

?

[Zokah 1]

have you sent an email to :

?

I will do that right away, thanks.

[Furret 0]

GPU drivers + physx drivers (326.80 beta - 9.13.0725 physx)

Heat of CPU or GPU

Try a different mission and see if it still crashes (are crashes mission specific?)

Does it happen in the editor

SSD firmware

Bad RAM (memtest86)

add (-maxmem=2046) to startup params

[comp_uter15776 1]

Just saying, it's classed as assigned now so they must be looking into it.

EDIT: Are you a 32 bit system or 64?

[Zokah 1]

GPU drivers + physx drivers (326.80 beta - 9.13.0725 physx)

Heat of CPU or GPU

Try a different mission and see if it still crashes (are crashes mission specific?)

Does it happen in the editor

SSD firmware

Bad RAM (memtest86)

add (-maxmem=2046) to startup params

Thanks, I'll try run memtest and play with -maxmem and see if it helps. Everything is updated and all temperatures are normal when playing.

@Comp_uter, running 64bit

[comp_uter15776 1]

I may suggest something radical here then, if what Furret has mentioned does not work.

PLEASE MAKE A BACKUP FIRST (I don't want to feel guilty about potentially having someone ruin their game)

Locate PhysX3_x86.dll and any that are related to physx in the root install folder and remove them.

Then proceed to Verify Game Cache via Steam. This should reinstall those files.

Please then check if this has solved your issue. My reasoning behind this is partially due to the fact that arma3.exe could be a bit generic but the PhysX one looks to be a bit more centred around that. If this fails, it may be your GPU. I assume you have no overclock?

You mentioned about reinstalling and so if the error persists it is highly looking like a Windows or hardware issue, to be honest.

[GranolaBar 10]

There is thre solutions :

[*]If Nvidia cards : use the control panel and use physx with the CPU only (no problem),

[*]Or as Comp_uter15776 says : reinstall pilot with a clean install (uninstall physx directory, clean it, and reinstall the driver).

[*] For physx, use only the physx version in the package of driver (Nvidia 320.80... or other), not the new physx driver only from Nvidia. The only physx package include a error, ok it's the latest but it's not stable for Arma 3.

AND it's not problem with material.

Question : crash on Wasteland ? or another unknow mod ? If it's the case, it's normal, there is a bug with these mod about physx, but which ? I don't know :cool:

In my case : after two months of problems :

The one solution work and with the latest drivers of Nvidia (since july), i have no problem to play the game, but i don't play on wasteland or another unknow mod...

Cordially.

G.B

PS : more info on http://forums.bistudio.com/showthread.php?150907-PhysX3_x86-dll-Crash/page6

Edited August 26, 2013 by GranolaBar

[comp_uter15776 1]

On further poking around this looks like a *very* common issue.

http://feedback.arma3.com/view.php?id=2636

http://forums.bistudio.com/showthread.php?150907-PhysX3_x86-dll-Crash

[Zokah 1]

I may suggest something radical here then, if what Furret has mentioned does not work.

PLEASE MAKE A BACKUP FIRST (I don't want to feel guilty about potentially having someone ruin their game)

Locate PhysX3_x86.dll and any that are related to physx in the root install folder and remove them.

Then proceed to Verify Game Cache via Steam. This should reinstall those files.

Please then check if this has solved your issue. My reasoning behind this is partially due to the fact that arma3.exe could be a bit generic but the PhysX one looks to be a bit more centred around that. If this fails, it may be your GPU. I assume you have no overclock?

You mentioned about reinstalling and so if the error persists it is highly looking like a Windows or hardware issue, to be honest.

I'll do that but I've reinstalled a few times already so i don't have much hope. No overclock on my part yet. I do find it weird that it would be a hardware issue as i play a lot of games and never had any problems with either PhysX or crashes in general.

CPU runs at around 50-70 °C and my GPU at 60-70 °C during play with pretty high overall settings.

There is thre solutions :

[*]If Nvidia cards : use the control panel and use physx with the CPU only (no problem),

[*]Or as Comp_uter15776 says : reinstall pilot with a clean install (uninstall physx directory, clean it, and reinstall the driver).

[*] For physx, use only the physx version in the package of driver (Nvidia 320.80... or other), not the new physx driver only from Nvidia. The only physx package include a error, ok it's the latest but it's not stable for Arma 3.

AND it's not problem with material.

Question : crash on Wasteland ? or another unknow mod ? If it's the case, it's normal, there is a bug with these mod about physx, but which ? I don't know :cool:

In my case : after two months of problems :

The one solution work and with the latest drivers of Nvidia (since july), i have no problem to play the game, but i don't play on wasteland or another unknow mod...

Cordially.

G.B

PS : more info on http://forums.bistudio.com/showthread.php?150907-PhysX3_x86-dll-Crash/page6

As for PhysX version, i use 09.13.06.04 that came with Nvidia driver 320.49 atm.

I'll give PhysX to CPU a try though.

I play and crash in pretty much every mod there is. Kinda like CTI the most but as i crash so often i cant play in any organized squad/team or any progress based mod so nowadays i pretty much only play King of the hill by my self.

On further poking around this looks like a *very* common issue.

http://feedback.arma3.com/view.php?id=2636

http://forums.bistudio.com/showthread.php?150907-PhysX3_x86-dll-Crash

I did check that thread out but as my crashes don't always have the error address as PhysX i thought i had something else going on here.

Anyway, thanks a lot for the input in the thread. I'll do some testing later tonight and see if anything changes

[Zokah 1]

The newly released Nvidia 326.80 BETA drivers with the included PhysX 09.13.0725 and Microsoft .NET Framework 4 seem to have done the trick for me. I have at least been able to play for about 15 hours now without crashing like i used to.

Really hoping this actually fixed it for good. Will report back if i get the crashes again.

I get the same millisecond stutter i used to get before i crashed(had it happen maybe 3 times in 15 hours) but now it seems i don't crash.

Edit:

Spoke to soon, still crashing like i used to.

Edited August 30, 2013 by Zokah