Afluffyninjax 1 Posted January 28, 2013 Hello, I just now added Arma 2: Combined Operations to my cart, then registered and afterwards paid via paypal. After paying through paypal, I wasn't redirected or anything, and I now have a receipt from Paypal indicating that they have charged my account, but I have no game. The game does not show up in the My Games menu of my account on this website. I'd like to know how I can download my game without being charged again! Any help would be appreciated thank you! Share this post Link to post Share on other sites
R0adki11 3949 Posted January 28, 2013 Hello, I just now added Arma 2: Combined Operations to my cart, then registered and afterwards paid via paypal. After paying through paypal, I wasn't redirected or anything, and I now have a receipt from Paypal indicating that they have charged my account, but I have no game. The game does not show up in the My Games menu of my account on this website. I'd like to know how I can download my game without being charged again!Any help would be appreciated thank you! Please use the contact at https://store.bistudio.com/support/ for support. Also you posted in the Armed Assault, not Arma2. Next time perhaps post in the correct section. Share this post Link to post Share on other sites
Afluffyninjax 1 Posted January 28, 2013 Ah jeez, sorry... There's so many subforums it's difficult to navigate, should I RE-post it there? Could a mod move it? Also, yes, I sent an e-mail to support immediately afterwards, do you happen to know if they usually respond promptly? I know that getting paypal involved is generally a bad process for both customer and company, but if it'll get it done faster I may as well... Share this post Link to post Share on other sites
franze 196 Posted January 28, 2013 Any questions regarding purchases at BI's store must be handled via https://store.bistudio.com/support/ Share this post Link to post Share on other sites
