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dikkeduif

install getting stuck on file bis.url

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Hey guys,

A friend of mine has some problems installing ArmA 2 and OA.

When he tries to install ArmA 2, he gets an error message saying "cannot create file: ...\bohemiainteractive\bis.url". He tried it a couple of times but failed each time.

So the thing that came in mind was, bad dvd or dvd reader. So I asked him to create an image from the dvd with alcohol, and try to mount the iso and install it from there. This apparently worked.

He also managed to update arma to 1.09.

Now when he is trying to install OA he gets the same error, near the end of the installation saying that it cannot create the bis.url file. He tried the same solution that worked for ArmA 2, but this time both the iso file and the dvd don't install.

I thought the .url file might get blocked by some anti spyware or virus program, but this is not the case. His virus software was disabled.

He is using windows xp and managed to install both arma 2 and OA without problems earlier.

The reason he uninstalled ArmA was because of the latest patch which seems to have caused his installation to go corrupt...

Any help is appreciated!

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Sounds like a bad pressing from the factory, or copy as most would call it... Best thing to do would be to replace the DVD via customer support.

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ok, but 2 different dvd's with the same problem?

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He created an IMAGE file from a bad pressing, he didn't go back to the store and swap the DVD like most people would. It doesn't matter how many backups you make from a bad pressing, you will still end up with an exact image file of the corrupt DVD.

Best thing would be to take it back to the store and exchange it, if the store has a no return policy on open software then contact customer support with your VALID cd-key and information.

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He created an IMAGE file from a bad pressing, he didn't go back to the store and swap the DVD like most people would. It doesn't matter how many backups you make from a bad pressing, you will still end up with an exact image file of the corrupt DVD.

Best thing would be to take it back to the store and exchange it, if the store has a no return policy on open software then contact customer support with your VALID cd-key and information.

The strange thing is that the image of the 'bad' pressing of the arma 2 dvd works fine. Only when installing from the dvd it gives the bis.url error.

It's also a bit suspicious that the OA dvd gives the same exact error as the ArmA 2 dvd. But here making an image of the dvd doesn't resolve anything.

It might be that both the dvd's are corrupt anyway and that he was 'lucky' in making an image from the arma 2.

We'll see if we can get a replacement from bis :)

Thanks for the advice guys!

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