I had a bit of trouble getting mine to work, got it just this week.
Make sure that trackIR software is still running, i clicked close assuming it would run in the back ground. It doesn't so minimize instead.
When i first tried it, it didn't work in game until i went into the controls options clicked one of the functions that were bound to a trackIR motion (look left for eg)
When I had come out of the options, not sure I even had to save it, the TtrackIR worked fine.
Takes a bit of getting used to but I'm getting the hang of it and I'm quite impressed.
Hope this helps
