When the preorder for Arma 3 was opened up I ordered the supporters edition.
However, I now have 2 orders paid for Arma 3 supporters edition (and therefore 2 steam keys, however I've only used one and only want one).
So I want these guys to refund me the amount they debited me.
I already emailed support[at]bistudio.com about this 6 days ago, but I still did not receive a reply.
Is it normal for responses to be so slow?
Is there any other way of contacting them to solve this issue any quicker?
Thanks.