Long time BI player, first time post:
Purchased and own ToH, ARMA and CC. After reading the tone and attitude the moderators use to address a dissatisfied customer, I am sad to say I will not be supporting BI in the future.
There are so many better ways to handle a dissatisfied customer than simply saying, "Love it or leave it" then threatening with a ban (look at Paradox's forums after SOTS2, they handled things with grace in the justifiable anger of purchasers).
The tone of the moderator in this thread takes me back to the days when Derek Smart would moderate the BC2000 forums by banning anyone with a negative opinion to insure that the forum audience would be comprised solely of supporters.
It's not just the thuggish nature of the verbiage in the warnings, it's the hypocritical action of posting a threat of discipline unless the user took his comment to a PM.... but posting this threat on the board itself (rather than, you know, using a PM as the mod himself suggested). This demonstrates a serious vein of narcissism in the moderator's opinion of their role.
I am voting with my wallet from here on out. No more money to BI from me. I know little here care, but just wanted to put my two cents in before