cyclone

Hi all, glad I finally got the game working on my new computer. I used to play in ETA (not sure how many people still remember ETA, it was one of the best U.S. based OFP squads back then), and now ready to roll in ArmA (and where the heck are the old ETA farts now...) * 31-year old, asian, with full-time job and kids, etc, but I can squeeze out 1-2 hours every night for the fun * Decent FPS skills * Good computer setup (new computer E6600 dual-core 3.2Ghz + Geforce 8800GTS video card) * Reliable internet connection (3Mbps down) I am looking for a mature team only. Please email me cyclonebob@gmail.com if you are actively seeking more members. Thanks!

Update: What I have done so far: - Reinstall the game into the default path C:/Program Files/... - Reinstall Java Run Time - Reinstall Internet Explorer 7.0 (I am a firefox person, so my IE is very old, that is why I have to reinstall IE 7.0 hoping the old version of IE was the problem) - Set Internet security options to enable all scripts/ActivX - Accept all cookies - Reinstalled Windows XP SP2 After 5 days (2 weekend days and 3 business days) without a single response from Softwrap/Sprocket/IDEA, I am now calling my credit card company to refuse payment for the purchase. I will also ask my friends who are attempting to try this game to hold for now. Until the game can be installed and launched to at least loading screen, I would consider this game to be still in BETA condition and not worth the money. Guess will see you guys all later. Update: I have tried everything I can. I reinstalled IE 7.0, and turned on all ActiveX and PlugIn, set the security level to lowest. However, I am still getting the same screen and error. How did everyone else who purchased the English version get past this stage? I am curious. Or, should I just reinstall the game? I did not see any error during the download and install process though. I am eager to play this game, but seems no Customer Support during the weekend. So maybe next week. Sigh. Hi, I just bought and downloaded the English version from Sprocket.com today. I installed it with no problems. However, when I try to launch the game, I get Internet Script Errors all over the place. Does anyone know how to get around it?

Now I just need to figure out how I can get my $44 back from that shitty Sprocket. If you guys have posted all these channels to get DVD version of the game, I would be playing ArmA right now, instead of whining here.

LOL - 3 WinXP reinstalls - 3 Internet Explorer 7.0 reinstalls - Downloaded it 5 times, each time matches the MD5 checksum over 20 emails sent - 7 days after the purchase Still cannot see loading screen yet! All I have to say is - worst support in my past 20 gaming experience. Numerous games run perfectly fine on my PC, but this one, cannot even get through the activiation window, because that windows is so crappy programmed - many free download wares are much better. Yeah, if you think a hard copy will skip the activation window, then go ahead try it. Maybe it will work. I don't have the luxury to get a hard copy, since I have already wasted $44 bucks.

BE VERY CAREFUL! Yes you are warned. This game, as it stands now, is not in release condition yet. Many people cannot even get to the loading screen. Myself, I live in Wisconsin, bought the English version last Friday online, downloaded it and installed it, but has not been able to figure out how to get through their activation screen, and 7 days after the purchase, I got ONE customer support reponse which directs me to a totally unrelated direction to check for issues, LOL Here is the thread: http://www.flashpoint1985.com/cgi-bin....t=58888 I would recommend U.S. folks be patient to wait for a stable release. I know the game itself is hot and we have been waiting for almost 3 years, but it is sad to see the poor customer service and crappy front end activation process and UI - worse than those free-download wares.

DAY 7. I finally got an response, but I think the guy has no clue what is going on: Here is my response to it:

Same feeling here. I just send out a dispute to my credit card company for the purchase of this game - it is under "defective product without merchant reponse" category.

Update: What I have done so far: - Reinstalled the game into the default path C:/Program Files/... - Reinstalled Java Run Time - Reinstalled Internet Explorer 7.0 (I am a firefox person, so my IE is very old, that is why I have to reinstall IE 7.0 hoping the old version of IE was the problem) - Set Internet security options to enable all scripts/ActivX - Accept all cookies - Reinstalled Windows XP SP2 After 5 days (2 weekend days and 3 business days) without a single response from Softwrap/Sprocket/IDEA, I am now calling my credit card company to refuse payment for the purchase. Meanwhile, I will also ask my friends who are attempting to try this game to hold for now. Until the game can be installed and launched to at least loading screen, I would consider this game to be still in BETA condition and not worth the money and efforts. I totally missed the simplicity in original OFP/Resistance... it was a worry-free install in those cases. Guess will see you guys all later. Bought the game last week, still not able to launch the game as of now: http://www.flashpoint1985.com/cgi-bin....t=58888 I sent numerous support requests to various parties - Softwrap, Sprocket, IDEA-GAMES, and BIStudio. Virtually 0 reponse (only 1 reponse from BIStudio which says they never seen this kind issue). I figured maybe it was due to the weekend - no one is on customer support duty? (this would be unacceptable in the U.S. for a service provider but I guess it is ok in EU). So, I waited for today, Monday. I got up really early (3 AM U.S. Central time) to check if anyone from either Softwrap, Sprocket, IDEA-GAMES, or BIStudio has any suggestion to my issue. None. Now, much of the Monday has passed in your time zone. I got 0 response from any of the above related parties. Do you guys in EU also get Monday off as weekends? I know the game is hot, but with terrible (none) customer support, I am now being embrassed by my friends, who keep asking me how good the game is. I have been giving them all the buzz for a long time, and they all know I have got the game. So 3 days into it, all I can tell them is - "damn, I still have not seen the loading screen of the game yet...." Can we get some fast response like we did in the old OFP launch days? Or, is this game dying, upon releasing? I have seen so many issues people are reporting in the forums, but little to none reponses from any of the related parties. What is really going on? If you cannot solve the issues immediately, at least give an ETA to the customers, so they know you are working on those issue. Is this too much to ask?

This is day 5, and I have not heard a single response from all the emails to Softwrap/Sprocket/IDEA. None existing customer service I would say? I will try all the suggestions posted here by you guys, if they don't work, I guess I have to put a no-payment hold on my credit card for this purchase. Will see you guys later when this game is improved so that I can see at least the loading screen.

I have been using Firefox for about 3 years and it has always been my default browser. However, ArmA.exe launches IE anyway, forced. For that reason, I installed IE7 hoping to fix the issue since the IE on my machine is very old (never used it). Still, same error.

Hi Sarge, I have not even been able to make this form show up as nicely as you have had it, not to mention clicking on the "Next" button. Did you install the game in the default C:\Windows\Program Files\ folder? What version of Internet Explorer are you using? Thanks.

Thanks for the tip. This might be it. I will try after work today. Now I remember the installation of Resistance over the original OFP has similar issue - it must be within the same folder of original OFP. I always like to give a seperate folder to each game, and keep games in a seprate drive. If what you suggested is indeed the issue, I highly recommend either BIS or Softwrap/Sprocket do something to either force the game to be installed in the Windows system program directory, or make that webpage dynamically recongnize the installation location.

I will be very glad to have a customer like you in my business - can bent all over yourself to solve a problem that is not well documented and not supported. So, a loyal customer? very. Usually people in the U.S. would run to BestBuy and grab the game, expecting to play it within a hour or so. If it does not work out of the box, people usually drive back and return it. If I can afford the waiting, I will go amazon.com. BTW, I dont have any anti-virus software on my PC. As a programmer myself, I clearly know it is not related to any hardware issue, but rather a security, or webpage script coding issue. I have exhausted all security settings in my browser (firefox is my default broswer, but I think Arma.exe is launching IE anyway), so I am leaning more towards issues in coding of the webpage itself. I hope you keep being a patient person as you are now - waiting for a couple days for a long-waited game (3 years) after installed but could not play. I have waited 3 days, and keep going. The complain is mainly for no response during the 3 days - it is worst if you are willing to wait, but there is no sign of anybody working on it, meaning indefinite waiting.

I am not sure how many people have downloaded and installed the new English version with patch. At least 2 other people have expressed similar issue as mine in the thread I linked. If there are only 3 people bought and installed the new English version with new patch, then it is definitely something wrong with that form/webpage. I did not say "it is a bug in the game" any where in my post. Please learn2read. My focus is the customer support, especially in the distribution aspect of it. It is seriously slow and lacking.

I think it has something to do with the English version with new patch. Do everyone who downloaded the CZ version go through the same window I showed in my post? I am not sure how many people in the U.S. have bought the English version with new patch and downloaded, but in my post in the Troubleshooting forum, at least 2 other players had the similar issue and could not go past the launching stage. So it is not just 1 customer. It is 3 customers complaining here, and you don't know how many are just quiet (maybe just sent emails and still waiting for a response). At worst, I will just request for a refund and wait for a stable release, but my goal in posting here is to warn for a loss of potential future customers due to stupid issues like this one. No matter how good the game is, bad distribution and customer support will hurt the customer base significantly.

Good call. I would highly suggest BI to get rid of Softwrap, or Sprocket in their future game distribution. I use WinXP SP2, with IE7 SP2 installed. I usually use Firefox, but due to this error I am seeting, I have installed IE7 hoping it will fix the error. Nope. What I have done so far: 1. Turn my Internet security to lowest level 2. Accept all cookies 3. Enable all ActiveX/Scripts 4. Turn off firewall.

If the problem is solved in a timely fashion, 0 thread is needed in Troubleshooting forum I found your logic flawed. Not to mention whoever get the most profit out of the product should be ultimately responsible for the customers, the online store and the download are very likely to be owned or at least the download/install mechanism is created or maintained by BIS. Even just for heads up, in the future, DO NOT LET SOFTWRAP OR SPROCKET HANDLE YOUR CUSTOMER BASE. You cannot imagine how bad this will influence potential customers. I persuaded 5 of my friends in my current WoW guild to come over to play this game, but now they are all turning away, or at least are putting the plan of playing ArmA with me on indefinite hold, after seening how laughable the experience I have had (yap, 3 days passed, have not been able to see the game loading screen, LOL).

For the love of god, can I see the game loading screen after paying 40+ bucks and waiting for 3 days? Isn't today Monday - well, 80% of Monday is gone already, so when will someone come to work to address these issues? Or at least an ETA?

Bump No response from Sprocket yet. Today is Monday already? Please someone push them for a solution for us. Thanks!

I got an email form someone in BI, but the suggestion is not helpful - maybe a problem with version of IE or security / privacy settings of IE. I have tried everything with IE, including reinstalling IE7 and setting everything to lowest security, open to all ActiveX and plug-in. Still the same thing.

bump Anyone can help? The game has been sitting there but I cannot play... Maybe have to wait after the weekends? This sucks...

I have searched through the 16-page thread, and no one seems to have the problem I am having. It might be something really obviously I missed I am hoping. I have reinstalled my Internet Explorer 7.0 and still I am having the problem. Did anyone else have this problem?

Hi, I just bought and downloaded the English version from Sprocket.com today. I installed it with no problems. However, when I try to launch the game, I get Internet Script Errors all over the place. Does anyone know how to get around it?

Hi, I just bought and downloaded the English version from Sprocket.com today. I installed it with no problems. However, when I try to launch the game, I get Internet Script Errors all over the place. Does anyone know how to get around it?

If you take a look at the tracking result & reports that can be displayed via web interface, you will notice CS/HL has the most features, as to how many nade kills a player had during his entire gaming life, what is the most commonly used weapon of a player, etc This is not possible with the existing OFP dedicated servers - in order to gather server/player information, constant polling is required, which is neither effecient nor scalable. I request a similar server log file structure as in CS/HL, so a stand-alone tracking program can simply peroidcally grab the log file and do reporting based on the log files gathered from all tracked dedicated servers. The content of the log file - deaths, score, flag capture (the flag capture is not supported by current OFP servers either), weapons used, etc (please provide your inputs here too) Security concern - the dedicated server could be set up to allow/disallow 3rd party programs to grab the log file. user authentication can also be set up (name/password). The transport would probably use FTP, or SSH if possible (more secure). Just some thoughts, please correct me or have your suggestions here too.