robocheese

Ahhhh finally some confirmation that its a bug and not protection then! thats all I've been waiting for! @Jack-UK : Not its not the fault of BIS if Morphicon ignore me, but its the fault of BIS if BIS ignore me, but its all good now as at least someone from BIS has confirmed this is a bug and not the protection, I'll wait till the next patch because the game is utterly unplayable at the moment, but if its not fixed then im going to sell my copy, as theres no point in having a game which has a bug that stops the game from being usable.

Im hesitant to post such things, no offence to you but you're not staff at BIS nor Morphicon (who incedently have the WORST support I've ever heard of, my advice is dont bother buying anything from them because they wont reply to email because its free and charge out the nose for telephone support), thus im not going to post info, especially when BIS havent even bothered to make a reply about this problem. I've learned a lesson here though, dont buy from BIS or Morphicon as they release buggy games and dont support you, they only want your money, I'm going to sell my copy and give up on this game if its not fixed in the next patch to be honest, why should I have my time wasted by companies that simply dont care about their customers? Because they care, perhaps? Understand that BI themselves are a rather tiny company that absolutely cannot answer to every complaint sent at then single handedly. They're not UBI, they, unfortunately, don't have the customer service people for this kind of things. Tbh OFP has been the game with one of the best "following" by its developers I've seen so far, patches were released looooooong after game was launched, and BI still supported their product years after. If they cared they'd be trying to help me, but I see no help from anyone from BIS in this thread, and Morphicon have plain ignored me. Explain to me how "they care"?

Im hesitant to post such things, no offence to you but you're not staff at BIS nor Morphicon (who incedently have the WORST support I've ever heard of, my advice is dont bother buying anything from them because they wont reply to email because its free and charge out the nose for telephone support), thus im not going to post info, especially when BIS havent even bothered to make a reply about this problem. I've learned a lesson here though, dont buy from BIS or Morphicon as they release buggy games and dont support you, they only want your money, I'm going to sell my copy and give up on this game if its not fixed in the next patch to be honest, why should I have my time wasted by companies that simply dont care about their customers?

Still no email back here, pretty awful support on all fronts I'd say.

Still waiting for a reply mail here, I guess its Xmas but still.....

I have to agree that IF it were the protection it would be VERY silly to do this but to be fair, I havent actually read anyone confirm its the protection going wrong as yet so I think its safe to say its a bug, but what I want to know is why does my copy do it on one computer but not the other? and when is it going to be fixed? Still no update on the email im waiting for, the support for morphicon is awful, I can only guess they dont respond to email fast on purpose so people are forced to use the phone support so they can make more money. I wish I had waited for the English version to come out now, at least more bugs would be gone from the game.

Well I got an email back, it took forever but it actually came, unfortunatly it was useless, just asked me where I bought the game and if it was legal, I sent an email back with the detail straight away and im hoping this time I'll get a little more help rather than being accused of not owning the game. Honestly, if I could return the game to the store I would have done it by now, but because the shop cant replicate the problem im stuck with a bug ridden game I cant play. Oh also, Desertfox, I forgot to thank you for your kind offer, but it seems its not needed now, the English they spoke was not great but easy enough to understand.

I didnt see that, but im using a store bought copy of the game, and I already contacted Morphicon about this, and am currently waiting for a reply, which is all I can do as the store wont refund me.

Ok heres my story... Two days ago I installed the patch, I played the game a little in single player mode and noticed that I couldnt seem to hit anything like before, but it was shortly before bedtime so I left it, I loaded the game the next day and it was still the same, so I looked on the forums here and saw this post, so im quite happy its not only happening to me, but sad its happening at all. After reading Raz0rx saying that a reinstall fixed this I uninstalled the game, deleted the directory and installed once more, firstly checking to see if it was happening before patching, it was fine so I applied the patch and tested again, unfortunatly I wasnt as lucky as Raz0rx and my aim was all messed up, I then thought it might be the language patch I was using (I live in Germany but dont speak much German) so I uninstalled again and tried the game without the language patch, again the aim was off, so I took the game back to the store where they tested it on a machine they had in there, the aim was FINE on their system, so they wouldnt exchange it or give me a refund. So here I am with a game I cant play that cost me 45 euros, and I guess im pretty upset, I dont know if its a bug, or if its the FADE protection going wrong but its very annoying, I cant play online with the 1.0 or 1.1 patch as everyone else is using the 1.2 patch which isnt compatible. I saw that I should contact Morphicon but there are problems there. 1.It costs 70 cents a minute to get tech support, and I know they'll tell me to reboot, uninstall, reinstall and try all the things I've tried before, and I suspect its going to cost me around 20 euros of phone call to get me nowhere, and im not really prepared to pay this. 2.I dont speak enough German to be able to sort this sort of thing out. 3.If it is FADE going wrong, isnt this implemented by BIS and not Morphicon? So going to them is not an option for me, obviously im quite angry about this, having to give up online play and miss out on bug fixes because of whatever is causing this isnt fair, the shop wont refund me because it wont happen when they test it and im at a loss as what to do. A friend suggested that I could have a trojan or keylogger installed on my system and someone has stolen my cdkey, I checked my system with two programs and its free. So far I've seen nobody from BIS address this bug and its kind of annoying.