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mentalj

need some tech support guys

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hi all just need some help with my friends computer,we have been playing arma2 online recently an have had no problems until yesterday,when where in a game his computer will randomly shut down or boot to desktop he says he's getting a blue screen with a message on it saying crash dumps,here are a couple of them <-bad_poll_header <-PFN_LIST_CORRUPT Error <- .Hes compute is about 6 months old an hes using windows vista,he said he got the odd crashes before while playing other games dawn of war 2 etc but where he is more of a console gaming guy he fault it was just a normal thing with pcs crashing etc..:) so i dont think it is due to arma2 but if someone knows what to do about this problem i would be very grateful an know this is a brill community so cheers in advance .

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AFAIK it could be related to a damage memory stick or a driver corrupting the memory.

I'd run a memory test program (memtest86). Yes, that would be the first thing that I would do.

If there are no problem with the memory stick(s) than I'd format hardrive and install Windows with new drivers.

I've read somewhere a guy claiming that this error was caused by heating problems and other saying it was a PSU problem.

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first of all cheers for the reply second things is ive read about that aswell due to overheating but his computer was only on for a little an his gpu an core hang around 39-45 idle so it aint to bad an his computer was brought from hp i think i deffo know its not self built,an the memtest thing looks good but i think he will void hes warrenty if he mucks around with that stuff,kinda terrible really when u think about it this has been built by a well known company an hes getting trouble,personally i would rather have xp cause ive heard bad things about vista hence the reason their bringing windows 7 out i could be tottally wrong to be honest,but what would you chose if they gave you a option xp or vista?once again cheers for a fast reply

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ok dokie m8 cheers for the help ill show him this thread later once again you have been so helpful lets hope we can resolve this problem without getting it back to the company cause they most probs will take so long to send back.cherers again take care, o an if we dismiss this problem would it be the gpu drivers by any chance or what other troubleshooting should i do.?

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I don't know where you lived but here in Portugal usually, HP, they take a week or two at most.

If the memory test programs indicate bad memory I'm afraid he'll have to contact them or try to solve the thing by himself if he doesn't want to wait. Memory isn't too much expansive nowadays.

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yea very true mem =cheap ^^ ok dokie cheers again ^^

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