kamikaze50 0 Posted May 26, 2007 I bought and downloaded this game yesterday. When I try to install it it asks for the cd key which I have read is the purchase ref no. in the email I got. But everytime I use the key it says its incorrect or not valid. It could well be a case that I am an absolute muppet but what am I doing wrong? I enter it exactly as it is in the email but it isnt even enough digits I've emailed ideagames but got a reply saying any help would take up to 2 working days (and I'm guessing they dont work weekends) so was wondering if anyone could help sooner so I can actually play this weekend Share this post Link to post Share on other sites
ombas 0 Posted May 26, 2007 I bought and downloaded this game yesterday. When I try to install it it asks for the cd key which I have read is the purchase ref no. in the email I got. But everytime I use the key it says its incorrect or not valid. It could well be a case that I am an absolute muppet but what am I doing wrong? I enter it exactly as it is in the email but it isnt even enough digits I've emailed ideagames but got a reply saying any help would take up to 2 working days (and I'm guessing they dont work weekends) so was wondering if anyone could help sooner so I can actually play this weekend the serial number is not the purchase reference number. you use the purchase reference number when activating arma when you first start it up after an install or patching. the serial number you use in installing should be in the email: Confirmation - Purchase of ArmA: Armed Assault. at least it was for me. "When you run the setup, you will be prompted to enter your ArmA serial number: xxxxxxxxxxxxxxxxxxxxxxxxxxxx" Share this post Link to post Share on other sites
kamikaze50 0 Posted May 26, 2007 Dear  Please save this email and print a copy for safe-keeping as confirmation that you have purchased  ArmA for € 39.86 License holder: ***************@*****.com Purchase Reference: *-************ The title you have just purchased can be downloaded at the following url: It is advised that you retain a copy of this file on a backup CD as you may need to re-install it again at a later stage. Having purchased this software title through Softwrap Limited you are free to use it on your PC only, however you may also transfer your license free of charge once to your laptop or any other machine. This can be done by re-installing the software title on your new machine, running it, selecting "Reinstall" and entering your License Holder name and Reference number details as provided above. In the event you no longer have these details please email support@softwrap.com with your full name, approximate date of purchase, first and last 4 digits of the 16 digit credit card number you used to effect the purchase as well as the name of the software title you are wishing to re-install. For internet re-installations an internet connection will be required. For telephone re-installations please call one of the numbers listed in the contact section of the Softwrap website and a Softwrap agent will complete the process with you. In the event that you require any assistance activating / licensing your software please contact the Softwrap support centre via email at support@softwrap.com. If you have a technical problem with the title which does not involve licensing, please contact the author at arma@idea-games.com. More details are usually found within their application or on their website. Kind Regards Softwrap Limited SoftwrapSales@Softwrap.com This is the email (obviously with bits edited out)I got after buying the game but as you can see all they sent was the license and ref no. (unless I'm going blind from too much self abuse.. ) Share this post Link to post Share on other sites
ombas 0 Posted May 26, 2007 Dear Please save this email and print a copy for safe-keeping as confirmation that you have purchased ArmA for € 39.86 License holder: ***************@*****.com Purchase Reference: *-************ The title you have just purchased can be downloaded at the following url: It is advised that you retain a copy of this file on a backup CD as you may need to re-install it again at a later stage. Having purchased this software title through Softwrap Limited you are free to use it on your PC only, however you may also transfer your license free of charge once to your laptop or any other machine. This can be done by re-installing the software title on your new machine, running it, selecting "Reinstall" and entering your License Holder name and Reference number details as provided above. In the event you no longer have these details please email support@softwrap.com with your full name, approximate date of purchase, first and last 4 digits of the 16 digit credit card number you used to effect the purchase as well as the name of the software title you are wishing to re-install. For internet re-installations an internet connection will be required. For telephone re-installations please call one of the numbers listed in the contact section of the Softwrap website and a Softwrap agent will complete the process with you. In the event that you require any assistance activating / licensing your software please contact the Softwrap support centre via email at support@softwrap.com. If you have a technical problem with the title which does not involve licensing, please contact the author at arma@idea-games.com. More details are usually found within their application or on their website. Kind Regards Softwrap Limited SoftwrapSales@Softwrap.com This is the email (obviously with bits edited out)I got after buying the game but as you can see all they sent was the license and ref no. (unless I'm going blind from too much self abuse.. ) oy no serial number there unless it was sent in a second email. softwrap has no support. support@idea-games.com is the one to email. i have had them set me up with more activations on a saturday. good luck :-) Share this post Link to post Share on other sites
kamikaze50 0 Posted May 26, 2007 Cheers for your help mate. Suppose I'll just have to wait and see if i hear from them Share this post Link to post Share on other sites
