ps vigor match canceled at 30 seconds

[Thomas Lyle 0]

hello, anyone had this issue? any match or shootout or eliminations I start looking for after 30 sec it says match canceled.... I've reset and replaced router from AT&T.  and my Xbox one will log in fine (so its ps4 and 5 related).  ohh I've used wifi and Lan with same results. 

[RoxieAtomic 7]

Hi @Thomas Lyle, thank you for letting us know about this, and we're sorry this is happening. Can you please let us know where you're playing from, which PlayStation console you're using, and how long you've been experiencing this problem? 🙏

Are you also seeing a "Preparing Server" message before it's cancelled, or is it going from "Looking for an Elimination/Shootout" straight to "Matchmaking Cancelled"? 🍅

[Thomas Lyle 0]

I'm playing on ps5 from USA in Florida, but I hooked up my ps4 to try it with a new account and same results , (my Xbox one runs game fine btw) I select encounters or any match ....says looking for encounter(or shootout or elem) counter reaches 30 or 31 seconds sometimes and then just pops up match canceled. 

Been going on about a month and I paid to get battle pass also. 

[Thomas Lyle 0]

Still nothing yet ....lol

[RoxieAtomic 7]

Hi @Thomas Lyle, thank you for sharing this information with us. We've seen similar reports from a few other players, so we have put together this survey to collect information from affected players: https://subscribe.vigorgame.com/vigor/vigor-matchmaking-error

If you'd please have time to complete the form, that would be a great help to our ongoing investigation into this matchmaking issue 🙏 🍅

[Thomas Lyle 0]

filled out and sent , it's not just matchmaking.... its shootout and eliminations too

[Thomas Lyle 0]

Anyone received the info I sent ? any help with cause?

[Thomas Lyle 0]

still nothing....

[RoxieAtomic 7]

Hi @Thomas Lyle, thank you for filling in the form that was sent over 💪 We currently do not have an update to share on this matchmaking issue, but we are continuing to look into possible fixes. We apologize for the inconvenience caused by this bug 🍅