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Nagrom

BIS Account Bug ? - RESOLVED

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Hello there,

I can't change my infos in account.bistudio.com/profile.

When I click on "Edit", i can access to the edit form but when I click on "Save change", nothing happen.
I've don't found any report about this.

 

Someone have the same bug ?

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Hello there,

I can't change my infos in account.bistudio.com/profile.

When I click on "Edit", i can access to the edit form but when I click on "Save change", nothing happen.

I've don't found any report about this.

 

Someone have the same bug ?

 

Hi relianor,

apologies for the inconvenience. Could you please send me a PM with a screenshot from your browser console, so we can see if there are any browser errors? 

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Thanks for your reply.

 

There is one error in the console :

Error: n.user.country.state is undefined
o.update@https://account.bistudio.com/js/all.min_2016614.min.js:2:3468
anonymous/fn@https://ajax.googleapis.com/ajax/libs/angularjs/1.4.9/angular.min.js line 216 > Function:2:206
Jc[b]</<.compile/</</e@https://ajax.googleapis.com/ajax/libs/angularjs/1.4.9/angular.min.js:257:177
rf/this.$get</r.prototype.$eval@https://ajax.googleapis.com/ajax/libs/angularjs/1.4.9/angular.min.js:133:442
rf/this.$get</r.prototype.$apply@https://ajax.googleapis.com/ajax/libs/angularjs/1.4.9/angular.min.js:134:170
Jc[b]</<.compile/</<@https://ajax.googleapis.com/ajax/libs/angularjs/1.4.9/angular.min.js:257:227
n.event.dispatch@https://ajax.googleapis.com/ajax/libs/jquery/2.2.0/jquery.min.js:3:7467
n.event.add/r.handle@https://ajax.googleapis.com/ajax/libs/jquery/2.2.0/jquery.min.js:3:5583

Do you need more information ?

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Thanks for your reply.

 

There is one error in the console :

Error: n.user.country.state is undefined
o.update@https://account.bistudio.com/js/all.min_2016614.min.js:2:3468
anonymous/fn@https://ajax.googleapis.com/ajax/libs/angularjs/1.4.9/angular.min.js line 216 > Function:2:206
Jc[b]</<.compile/</</e@https://ajax.googleapis.com/ajax/libs/angularjs/1.4.9/angular.min.js:257:177
rf/this.$get</r.prototype.$eval@https://ajax.googleapis.com/ajax/libs/angularjs/1.4.9/angular.min.js:133:442
rf/this.$get</r.prototype.$apply@https://ajax.googleapis.com/ajax/libs/angularjs/1.4.9/angular.min.js:134:170
Jc[b]</<.compile/</<@https://ajax.googleapis.com/ajax/libs/angularjs/1.4.9/angular.min.js:257:227
n.event.dispatch@https://ajax.googleapis.com/ajax/libs/jquery/2.2.0/jquery.min.js:3:7467
n.event.add/r.handle@https://ajax.googleapis.com/ajax/libs/jquery/2.2.0/jquery.min.js:3:5583

Do you need more information ?

 

 

Perfect, thank you ;)

the issue should be fixed, let me know if it works for you.

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Yes, it's working perfectly !

 

Thanks you ! :)

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