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[Bugreport / Request] The 255 player barrier
Arkensor posted a topic in ARMA 3 - SERVERS & ADMINISTRATION
Hello there, my community experienced a pretty strange behavior when it comes to the amount of players, shown in the arma 3 server browser and third party server tracking sites, which work over the SteamAPI. But first things first: The default server which we base this error on has a maximum of 255 players, which is the value from the server config file. This bug does not does not exist with server's which have got =< 255 max people. You can have got 255 players online without any issue. We have tested that, and had no problems. To proove this I can provide 2 screenshots: 1) This is a server with 1 HC connected with a max of 255 players. Note: Steam does not count HC at all, which makes sense, that is why there is 0/255 2) This is a server with 1 HC connected + 1 Player (me) with a max of 255 players ========== Now this was the case that it should be. To now the critical number of 255+ in the next case 256. Again 2 screenshots: 1) This is a server with 1 HC connected with a max of 256 players. Note: Steam does not count HC at all, that is why there is 0/0. Now, this time Arma displays 256 people, Steam does not. However, Steam does not display, nothing ... It displays: MAX-Players - 256 = 0/0 To see the difference here is another screenshot 2) This is a server with 1 HC connected + 1 Player (me) with a max of 256 players This is the point where the bug appears: We have got 1 real player, and one headless client. The server browser ingame displays 2/256 - however Steam does 2 - HC = 1 / 256 - 256, which results in 1/0 To approve that the amount of the max players, has to do something with 255 look at this: 2) This is a server with 1 HC connected + 1 Player (me) with a max of 300 players The numbers can be produced like this: 1 = 2 Players - 1 HC (not getting counted from steam) / 300 - 256 = 1/44 To put it into a nutshell, it would be very helpful if you @BI Developers could either fix that strange error, or have a nice little chat with your mates at valve :) This error can be reproduced at any given time, under any given circumstances. You just need 1 dedicated server setup, and a player. As a final result, 300 people on a server results in 44/44 players, displayed in Steam and all websites and tool, which use the SteamAPI, like gametracker, arma-server rating sites etc. What we have tried: We contacted BI over the feedback tracker, which they told us to go to the steam developers (Yes we try thing one again right now). We contacted Gametracker.com staff, and other websites if they had an idea, how to fix that We contacted steam, over ALL email links ,that had anything to do with their development department. I got one email back from the costomer service, telling me that if I have got an issue with paypal, I shoud contact them. Well played steam, your support bot fails all the time. WOW. No response from any valve dev at all. Since 6 weeks, I try to reach out to anybody that could deal with that, and no one was able to help. I hope that either a community member has an idea why this happens / how to fix that or that the BI staff can contact Valve directly to resolve that with them together. That it happens with 255 + players, and then the amount is subtracted with 256 seems, like it is not random, but a max size for a steam query buffer, or a security max size. At some point in the steam api, there must be a bug, a variable that is limited to 2 ^ 8 = 256 or something like that ... If I should provide more information feel free to ask me any time. Thank you very much for reading Regards Arkensor