DuxNutz

I purchased a package yesterday hoping to provide a gaming server for my clan. I was attracted by the advertised bells and whistles including the promise of "24/7 Support". I have a General Support/Sales query and have tried Support Tickets, Emails and Phone Calls. I have been waiting for a response by any means for over 21 hours. Is this the normal way this company does business ?? Am I the only person who thinks they may have made a "BIG MISTAKE" Maybe 24/7 is actually the support response time, but we will see !!