Thales

Hello McKenzie! We are thinking about speeding up some processes in the game in some way. We don't have a final version yet but we're working on it. Global chat is still considered but won't be present in nearest updates. But we would like to improve the communication options in our game with future updates. We also like the Railgun! :-) We want to improve some graphical aspects of the game but that's still work in progress and I cannot confirm any dates nor exact buildings, effects or units affected just yet. Not sure about the last sentence in you message. If you mean replay videos of attack and defense, can you please send us a ticket to support with some more detailed infromation? It'll be stored and we'll investigate the issue and look for a fix. Thanks!

Hello! Please check that you are using the latest update of the supported browser and the WebGL is enabled. Unfortunately we are now fully occupied with the development of the mobile version of the game. We plan to update the web browser version with all necessary fixes but the date depends on release of the mobile version.

Hello McKenzie! Now back to answer your questions. First about the feedback you gave us for editor and graphics glitches - thanks a lot! We'll see what and how can be implemented or adjusted to give you a better gaming experience in Arma Mobile Ops. We gathered a lot of feedback now and while some is out of the scope of our game or could represent technical dificulties, many ideas can be added or problematic elements polished. In future updates we'll focus on more polished UI elements tha are more self-explanatory and much more. Stay tunned for more. Pathfinding issue was resolved and the fixed update is waiting to be released. Once again we're sorry that it wasn't discovered sooner. March season will end next Monday - it's always the first Monday in the month - and because your teammates noticed this also and reported on support, we investigated what happened. We have found that there was a glitch on databse side that sent some players a false message about end of the season. This issue was resolved on server side immediately and won't negatively affect the normal season. Please ignore it - the season will be resolved next Monday as ussual and you definitely didn't lose any Command Points for your position.

Hello! Regarding 1.7.0 update - the issue was reported to us and we're preparing a fix for release asap.

Hello McKenzie! Sorry for late response but we're busy with new update. That's to answer your latest question - game is definitely not done yet and we're planning to support it for a long time. There's still a lot things to polish, adjust and balance and even add. Next update is comming during few days! And now for your questions: 1. Editor, please, we need a UPDATE for it! ASAP Can you please specifiy in more detail what features you lack or want to adjust/add to the base editor? 2. Medal counting, just 10 Medals on 1 Star, 2 or 3 (means, pls at more medals for more stars: 50% - 25% of the total(OFT), 75% - 50% OFT, and so on ) We plan to rebalance several things in the game, including achievements and rewards for them. 3. Pathfinding for Ground Troops, they didn't attack the close building in front, there permament run in the corners instead of attack the wall. We improved soldier units movement and this will be included in the upcoming update. If however any other issue with unit movement appears, please contact us. 4. Helicopter Drones Pathfinding, sometimes there spinning arround 3 Times in a row over a building We noticed and are working on improvements of AI and pathfinding of all units. 5. Grafic failures after Defense most particularly the Pumps Can you please be more specific about how do these failures look like? Can you send screens? We fixed some graphical glitches lately so maybe this issue will be already solved in the next update. 6. if i visit a players base, I cant touch any building to see what level etc it is... We have this feeature with many more from collected feedback on our list for considered additions in future updates. We donť want to promise anything because we want to avoid some mistakes we did previously and be really sutre everything works fine and is well tested before we release it. I hope I gave you some answers and wish you fun time with our game! Hello kromka! I make no progress with achievement "The Smell of Victory". I've stopped on 455 long time ago. We'll check that and I will let you know what happened there. About achievements, as I stated above, we're working on rebalancing and adjusting achievements and based on collected data we'll adjust those achievements that are inbalanced or basically imposible to achieve. Also the rewards will be rebalanced. Unfortunately that takes us more time than we expected and we want to be sure we'll do it right this time and so it won't be included in the upcoming 1.7.0 update but in other future update.

Hello Lucas! Boat can be found on the right border of the map.

Hello! Unfortunately we are now fully occupied with the development of the mobile version of the game. We plan to update the web browser version with all necessary fixes but the date depends on release of the mobile version.

Hello! The plan is to introduce it to Android after full release on iOS platform. The date of such release is not set in stone yet but will be announced in advance once we know it.

Hello kromka! We're sorry to hear that and apologize. We know about this issue and we're trying to improve the stability with every update. Unfortunately the issue wasn't completely solved yet. We just released an update 1.6.0 on both Android and iOS. It should provide more fixes and also reduce the number of occurrences to a bare minimum. If this issue happens, please let me know via PM (no need to create another support ticket) and please add description of when it happened (battle ended, victory screen, loading between victory screen and home base, different place) and what was the situation (using wi-fi or 3/4G connection, device was charged, software updating, etc.). Any further information can help us to find the cause and fix it. Thanks for your feedback.

Hello Evan Dewey! That's the goal but can't really say more about it just yet. There is still lot of work ahead of us.

Hello westoz-col! There were some issue about replay videos reported but not about freezing on iOS system. Can you please contact our support on: support@bistudio.com and share more details about the issue? It would be very helpful to learn more about the issue and find a fix for it more quickly. We'll check it with our QA of course. Thanks for feedback!

Hello kromka! System basically works that when attacking low score user and win you'll get less points for it. On the other hand defeating higher score player will give you more points. Some players use a strategy to keep low on victory points so they can build up their base (for example by placing their HQ outside of all defenses) and while they can hoard resources and build this way they won't go up in leaderboards. But the system for selecting opponents is looking on both - HQ level and amount of victory points. But there is always a space for improvements so we're open to more suggestions and solutions. You can send me a PM if you wish to discuss this in more detail.

We'll check it with our QA and work on some reproduction steps and a fix. If you'll notice anything else, feel free to let us know. Thanks! ;-)

Hello AgentRev! Which units were stuck and has something other unusual happened? Any error messages appeared? Were frozen units deployed in some tight spaces? Thanks fro feedback!

Hello seanvstherobots! We want to be really sure everything works fine so it's possible there will be differences from web browser game. We can't promise everything from the web browser version will be included but we're trying to do so. Hello typicalkayos! We're not that sure about dates but at the moment we're focused on polishing the game for iOS first. Android is also planned with later release. We'll let everyone know when we have dates prepared.

Hello SparkE262. Can you please contact our support on: support@bistudio.com and describe the issue you're experiencing? It will help us to find the cause of the issue and fix it faster. Thanks!

Ticket can be created directly on: support@bistudio.com or you can create one from the game when you open the Options menu there is a button in the lower part "Contact Support". This way the email for our support is created with all info about the version and world used.

Hello! Thanks for feedback. We'll discuss suggested concepts and see if we can fit them in the game. ;)

Hello helicopterenthusiast! We apologize for inconvenience. Can you please create a ticket for our support with all needed information (game version, world version, etc.)? We're working on this issue but more information about it is always welcome and might quicken finding and fixing the issue.

Hello helicopterenthusiast! Can you please make a ticket on our support page for this issue? Also can you please add details of when it happened and if you were using Wi-Fi internet connection or mobile data? In the latest update 1.5.0 we added a fix that should make sure that losing connection almost never happens unless the user lose the internet connection for a long time.

Hello AgentRev! We encountered similar issue lately and are working on a fix. Thanks for letting us know - we'll check the battle for more information.

"Other problem is blue team has 4K members and orange one 3K. Guess who has better chances..." Actually the number of members is also counted in calculation. For the reason to avoid players flooding one side the more important is contribution per player and if one side has more members than the other contribution is adjusted by that. Even a Faction with less players can win because of this - it all depends on activity of players and not only their numbers. About other issues: 1) Can you send a screenshot of the message? We'll check it with our QA. 2) Interesting, we'll check it. 3) We're trying to improve this with all other user experience aspects in every update. 4) This is used for the same reason as charging supplies for "next opponent" button. Without that you could simply choose the weakest player without any cost. This way players have to evaluate if they want to loose more resources while looking for a better (easier to defeat) opponent or they will try with the current one.

Hello kromka! That sounds like a bug, not sure what caused the freezing of the game. We'll check it with our QA. We are aware that achievements are now not best organised and we will add some more user-friendly solution in future updates. Thanks for the feedback on our latest addition. We're sorry to hear you found no interest in it but we are always open for feedback and suggestions on how to improve our game so if you have any for Faction Wars we're listening. :)

Hello AgentRev! This is surely not a feature. It could be a bug or there could be a problem with the battle recording. We'll check the issue.

Hello AgentRev! Mines cannot be detected at the moment. They are used especially to reduce opponents ground forces before they can do too much damage to the base. We might think about an option to detect them if we create an interesting enough system but we're currently not working on that. A good way how to save your troop units is to use vehicles first and soldiers after them. Vehicles are not gaining experience and ranks.