Elite: Dangerous in OFFTOPIC - Games & Gaming Posted December 2, 2014 Another reason to consider not buying is that their support system can not handle it. Unfortunately I preordered the game and I got my first response 2 weeks after asking for a refund and it was just an automated emai asking me to reconsider. And now the wait continues. An always online game with accounts, a real money item shop, where your status can be corrupted on the server needs a much more responsive support. If it goes the full MMO route I would argue they need GMs in the game.