fOrsythiaa - Actually we do. I am also here for the same issue but check this out, I emailed that very same email like you said, and got this generic response:
Jason Voorhees <xrcrew@gmail.com>
Fri, Nov 27, 4:28 AM (5 days ago)
to support
So will my account get credited with the bundle once it's fixed or what?
I'm just wondering how I'll access it once it's fixed?
Thanks,
Jason
On Fri, Nov 27, 2020 at 1:32 AM Dominik via RT <support@bistudio.com> wrote:
Hello,
developers are aware of this issue and they do their best to fix it ASAP.
I am sorry for the inconvenience.
Best regards,
Dominik
Bohemia Interactive
--
And that is where all communications ceased and I am still waiting for just a simple answer or reply. I didn't ask for much but just a reasonable explanation as to how they were goin to approach crediting people. 😞