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Everything posted by razazel
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Hello, your issue as you describe it seems to be slightly different (correct me if I am wrong). What you are describing seems to be a problem where every player after the first one joins as seagull, the issue SPOTREP was referring to was that a player who reconnected to the server spawned as seagull (that is player JIPs > normal > reconnects > seagull > reconnects > normal > reconnect > seagull ... and so on). To find out what might be wrong, I would like to ask you for the server rpt files created when this issue occured and a simple repro mission (or your mission if that is more convenient) so we can track the issue down. The best way to do that is to zip those files and upload them to some free file sharing service (dropbox for example) and PM me the link. If you have some additional info about this issue, that is if you find out a game setting or something that seems to be causing this issue, make sure to include that in the message also. Thank you :)
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BattleEye blocking UTVideo Codec for DXTory
razazel replied to mrwhitby's topic in ARMA 3 - TROUBLESHOOTING
Hello, thank you for your feedback. First of all please try to update your Battleye to make sure you are running the latest version. Once you've done this, please try to go through steps suggested on Battleye FAQ page http://www.battleye.com/support/faq/ Should none of that help please let me know. Thank you -
Game Crash 24/7:: 0x00000001 – UNABLE_TO_INIT_DXGI
razazel replied to icewolf506's topic in ARMA 3 - TROUBLESHOOTING
Hello, thank you for the logs. I would like to ask you for another ones if possible, but this time, please run the game without any mods. Once the game freezes or goes to black screen, let it run for a few minutes so crashdumps have enough time to generate completely so we don't miss something. Once you have the crashdumps for vanilla, please PM me the link. Thank you :) -
since hotfix for 1.56 from the 3. march weapon shots have no punch
razazel replied to jumpinghubert's topic in ARMA 3 - TROUBLESHOOTING
Hello, could you please upload your logs to the free file sharing service and PM me to link so I can check them out. I would also recommend trying to run the game without any mods if you are using some of them. Also, if you can, would you mind taking a video of this issue and sending me a link? Thank you -
since hotfix for 1.56 from the 3. march weapon shots have no punch
razazel replied to jumpinghubert's topic in ARMA 3 - TROUBLESHOOTING
Hello, please try to verify integrity of your game cache via Steam Steam > right-click Arma 3 > Properties > Local Files tab > Verify integrity of game cache Let me know if that have helped. Thank you -
Game Crash 24/7:: 0x00000001 – UNABLE_TO_INIT_DXGI
razazel replied to icewolf506's topic in ARMA 3 - TROUBLESHOOTING
Hi, could you please look up your logs/crashdump and upload the to some free file sharing service and PM me the link? The mdmp + rpt + bidmp files should be located in this directory: <drive>:\Users\<username>\AppData\Local\Arma 3 Thanks :) -
[Arma3][Stable][1.56.134627][DS] rpt spam/errors if not spawn as leader in lobby
razazel replied to shukari's topic in ARMA 3 - TROUBLESHOOTING
Ah, now we're cookin' Was able to repro the issue with these steps Thank you all for the help, will get onto it right away. -
Which one of provided solutions does not work? If switching to Steam Dev did not help, please check out the post where I explained how to get the game logs and once you have them prepared, please PM the link to your log files. https://forums.bistudio.com/topic/188214-problems-with-sound/?p=2984669 Thank you
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Hello, if you are experiencing this issue on vanilla, please send me your crash logs, these should consist of a set of three files with the same timestamp. We will need mdmp + rpt + bidmp files, these should be located in this directory: <drive>:\Users\<username>\AppData\Local\Arma 3 Once you have those, please upload these files ZIPed to some free file sharing service and PM me the link. Thank you
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Hello, the issue when No Sounds can be heard should be now fixed in the Steam Dev version. You should be able to hear sounds even if running the game with the -cpuCount=1 parameter. Please try to switch to the Steam Dev version and see if the issue was fixed, if it is not, I would like to ask you to send me fresh game and launcher logs. Steps on how to do that are in my previous post. Again, upload to some free file sharing service and PM me the link. Here's how to switch to Steam Dev: 1) Right-click Arma 3 in your Steam 2) Go to Properties 3) Select "Betas" tab 4) Instead of "NONE - Opt out of all beta programs" select "development - Development Build" in the roll-down menu 5) Steam will download additional files, after it is finished you should see Arma 3 [development] in your Steam Library If the issue seems to be fixed, feel free to let us know also :) Thank you
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Cannot create Dx11 Device. Error DXGI_Error_unsupported
razazel replied to edward_harby's topic in ARMA 3 - TROUBLESHOOTING
Hello, thank you for your feedback and sorry for the inconvenience. Could you please export your game and launcher logs for this issue? Once you do this, please Zip them up and upload them to some free file sharing service and PM me the links. Steps on how to export logs from ARMA 3 Launcher: 1. Start ARMA 3 Launcher 2. Click Options menu 3. Drop down menu will appear 4. Select: Prepare Arma Troubleshooting error and save those files 5. A notification will pop up with the name of the generated file Please note that it might take some time for files to collect. If you have problems with exporting the game logs, you should be also able to find them in this location <drive>:\Users\<username>\AppData\Local\Arma 3 Thank you -
Launcher Server Browser Join Issue
razazel replied to uncookedzebra's topic in ARMA 3 - TROUBLESHOOTING
Hello, could you please send us info about the server you are trying to join, something like na IP Address or webpage of the server? EDIT: Also please include info about mods that your are using (link to the steam workshop will do). Thank you -
Dedicated Server Mission Loading Error. (Need Help RPT Included)
razazel replied to Drifter's topic in ARMA 3 - TROUBLESHOOTING
Hello, first of all, thank you for the feedback. Are you experiencing this issue with every mission or only with mission that use mods? Would it be possible that you provide us with a repro mission (if you can, please provide one that does not require any mods or try to keep the mod count as low as possible) It would help us a lot in order to determine what might be the issue. Thank you very much -
Hello, first of all thank you for the feedback. I would like to ask you for a repro mission for this issue. Please upload the file to some free file sharing service and PM me the link. It would be of a great help. Thank you EDIT: If you are running any mods, please try to repro it with vanilla. Should the issue be still present, send me the link to vanilla repro. Thanks :)
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[Arma3][Stable][1.56.134627][DS] rpt spam/errors if not spawn as leader in lobby
razazel replied to shukari's topic in ARMA 3 - TROUBLESHOOTING
Hello, I have checked the provided repro and I was not getting any rpt spam on the vanilla. This issue is most likely caused by one of the mods or custom group management that you are using as suggested by Arkensor. -
Why won't AI driven vehicles follow waypoints anymore?
razazel replied to Mynock's topic in ARMA 3 - QUESTIONS & ANSWERS
Hello, thank you for the feedback and sorry for the inconvenience. Could you please upload a simple repro mission (sqm file) to some free file sharing service and PM the link with some repro steps that would describe what you are trying to achieve and what is the result? It will help me a lot to reproduce this issue and to find out what exactly might be wrong. Thank you -
Hello, are you able to hear sounds when running the game when starting it directly with arma3.exe? Are you able to hear sounds if you start it from launcher with Battleye disabled? In either way, please export your launcher and game logs. Here's how to export the launcher logs that: 1. Start ARMA 3 Launcher 2. Click Options menu 3. Drop down menu will appear 4. Select: Prepare Arma Troubleshooting error and save those files 5. A notification will pop up with the name of the generated file Please note that it might take some time for files to collect. Game logs should be located: <drive>:\Users\<username>\AppData\Local\Arma 3 Once you have the files, upload it to some free file sharing service and PM me the link. Thank you
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Hello, are you able to hear sounds when running the game when starting it directly with arma3.exe? Are you able to hear sounds if you start it from launcher with Battleye disabled? In either way, please export your launcher and game logs. Here's how to export the launcher logs that: 1. Start ARMA 3 Launcher 2. Click Options menu 3. Drop down menu will appear 4. Select: Prepare Arma Troubleshooting error and save those files 5. A notification will pop up with the name of the generated file Please note that it might take some time for files to collect. Game logs should be located: <drive>:\Users\<username>\AppData\Local\Arma 3 Once you have the files, upload it to some free file sharing service and PM me the link. Thank you
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Hello, thank you very much for your feedback and sorry for the trouble you are experiencing. Are you using any mods? If so, are you experiencing same issue when there are no mods running? If you can please try to export you launcher logs, here's how to do that: 1. Start ARMA 3 Launcher 2. Click Options menu 3. Drop down menu will appear 4. Select: Prepare Arma Troubleshooting error and save those files 5. A notification will pop up with the name of the generated file Please note that it might take some time for files to collect. Once you have generated the file, please upload it to some free file sharing service and PM me the link. Thank you
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Hello, thank you for the feedback. Would you please submit a feedback tracker ticket with a repro mission for this issue? It would be of a great help. Thank you
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Thanks for the feedback, already working on that.
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I saw you added more videos to the issue. If you can please try to include an exact position of the place where you are seeing these glitches. Thanks :)
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Thank you for reporting these issues, they will be scheduled for a fix.