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b00tsy

[Solved] Bad serial number with Steam install? Solution - Verify cache / Run as Admin

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Heya,

Ok, so I downloaded AO last night on STEAM and when I wanted to play it for the first time just now I keep getting an error pop-up on startup that sais "bad serial code" :/

Just when I see the BIS logo the pop-up appears and ARMA AO shuts down. Well besides a tutorial voice that keeps talking...

I can't get it to run!

Any advise would be welcome, because I was really looking forward on finally playing it today!!

http://img153.imageshack.us/img153/4792/armaaoerror.png

Also, when AO started up for the first time I got this install pop-up..

http://img88.imageshack.us/img88/879/arma2107popup.jpg

I accepted that and AO does not work now. I just tried to run ArmA2 and got the same install pop up. I declined it and ARmA2 runs fine. I have a feeling that when I accept the install I will get the same issue with ArmA2.

Maybe Dwarden can explain whats going on here?

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I believe he has already in the pinned Steam thread, did you try looking in there?

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Yes I checked, but do not see a mention of this error. I appriciate a link to that post then.

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Yeah I searched that thread myself and got no hits so I had to merge in two separate threads to make sure the solution is findable in there.

http://forums.bistudio.com/showthread.php?p=1331413&highlight=bad+serial+number+setup#post1331413

http://forums.bistudio.com/showthread.php?p=1331762#post1331762

Those two links should be the same issue with same solution.

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Thanks Placebo.

I started STEAM now as administrator (got a windows compatibility warning from steam and ignored it), verified game cache and it runs now.

I will be playing AO all day :D

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This error really is pissing me off. I tried all these different ways to deal with it. I have used regedit. I have verified the game cache and restarted my computer. I have run steam as administrator. I have even reinstalled it once. Still nothing. Can someone please help me. I have been waiting 2 days for steam support to reply and nothing. I am in the same position that BOOtsy was in and very frustrated. Please someone help me

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I wrote it down in the wrong order. I first verified the game cache, then closed steam and restarted it with admin rights.

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Alright i will try again and let you all know how it goes. I was wondering maybe if the internet has something to do to it. I changed my internet so lets see how it works.

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Woohoo i reinstalled steam and the game a 3rd time and it works now. Now i am creating havoc in the skys in an apache longbow. Thank god just in time too i was about to start pulling my hair out hehe :P

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I had the same problem, I restarted steam then it worked fine so anyone who hasn't yet fixed the problem I suggest you start with the simple methods of fixing it before getting into anything too drastic such as re-installing operation arrowhead countless times lmao!

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