Balgorg 10 Posted June 21, 2009 Intsalled the game a few times, played it a few times, had a prob reinstall get this message: Could not write licence data! Please contact Customer support for furthur instructions Options are : launch analysis, and ok. get this This test program has been developed with your personal interest in mind to check for possible hardware and/or software incompatibility on your PC. To shorten the analysis time, system information is collected (similar to Microsoft's msinfo32.exe program). Data will be compared with our knowledge base to discover possible hardware/software conflicts. Submitting the log file is totally voluntary. The collected data is for evaluation purposes only and is not used in any other manner. Could not write license data! Please contact Customer Support for further instructions The information was successfully collected and stored to the following file: C:\AnalysisLog.sr0 Please forward this file to support@securom.com ? should i do this? what is this? I got my copy from Game on pre-order........ ---------- Post added at 06:07 PM ---------- Previous post was at 05:15 PM ---------- Solution to thsi problem is install SecuROM Remover, run it and reboot = fixed. Its something to do with installing the game 3 times or more. Uninstallation leaves some kinda registry information. System cleaners dont uninstall this data. Repatch, fingers crossed. Share this post Link to post Share on other sites
ThreeProphets 10 Posted November 8, 2011 Got a used copy off of Ebay, same problem. Upon sending the file to support@securom.com, the following long email was sent back: Hello/Hallo/Bonjour/Hola/Ciao/ãŠä¸–話ã«ãªã£ã¦ãŠã‚Šã¾ã™/ä½ å¥½/ЗдравÑтвуйте, This is an automatic response to your e-mail request and includes simple instructions to hopefully answer your question. If the information on the website below does not help you please contact us again (see further information below). In order to solve your request as quickly as possible, we kindly ask you to visit https://support.securom.com. You will find online technical support, troubleshooting information, and our Frequently Asked Questions about SecuROM. If the https://support.securom.com website does not provide the necessary solution, please simply reply to this e-mail and you will receive personal assistance. We ask that you use the "reply" function so your support ticket number is included in the e-mail subject line. Thank you for your inquiry. I looked under https://support.securom.com/faq_dc.html, and https://support.securom.com/pop_arma2.html, couldn't find it. http://www.armaholic.com/forums.php?m=posts&q=2044 has a confirmed once solution, I'll try that. Share this post Link to post Share on other sites
Dwarden 1103 Posted November 8, 2011 start the setup via "run as administrator" (right click on the setup.exe and choose from menu) Share this post Link to post Share on other sites
