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"Error 0 when communicating with the cloud service"

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Hello, I'm having a problem getting into the game. "Error 0 when communicating with the cloud service", the error it is giving. He, at the moment, I'm playing on another account, but on the same console. If you can help me correct the mistake...(game vigor )

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Hi there, we're sorry that you're affected by this Error 0 issue.

We're currently investigating this problem and are looking into potential fixes 🛠️We created an online form to collect as much info as we can from affected players. We'd very much appreciate it if you could please fill in the form, as this will help us with our ongoing investigation 🙏 https://subscribe.vigorgame.com/vigor/vigor-error0 🍅

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