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codazoa

Game crashes 5 minutes after launching the game

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My Arma 3 game has been crashing no matter what I try. It always crashes with a little window that says bad_module_info

Then when the window closes it comes up with the error code and says SYSTEM_SERVICE_EXCEPTION.

 

PC Specs

  • i7 4790k OC'd to 4.7
  • GTX 980ti SC
  • 16GB Corsair Vengence 2133Mhz DDR3
  • ASUS Maximus Hero VII
  • 128GB M.2 boot drive
  • 500GB SSD for Arma and a couple other games
  • 1TB HDD
  • 4TB HDD for general storage

 

I have tried every fix I cant find. I have:

  • Verified Game Cache
  • Unloaded Mods
  • Lowered Graphics settings
  • Disconnect other monitors
  • Changed memory allocator
  • Checking all Drivers
  • Virus scan with Malware Bytes
  • Performing clean graphics driver install
  • Changed arma.exe's compatibility to windows 8
    • also disabled full screen  optimizations
  • Reinstalling Arma 3
  • Reinstalling Windows 10
  • Disabling CPU overclocking
  • Disabling GPU overclocking
  • Disabling RAM overclocking
  • Cleaning computer

Nothing has worked.

 

Sometimes it's a different error message on the crash window.

 

I sent the crash file to the feedback tracker and a developer looked over it and said there is no reason it should be crashing that can be seen by the report.  

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What does your Windows eventlog tell you (application and/or system log)?  Also, has and .rpt file been created (%LocalAppData%\Arma3)?

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The only time a .rpt file was created was when I had mods loaded so that may be misguiding. Since then I havent saved any of them and over the last couple days the game has been crashing bad enough that I lose use of my mouse and the desktop resolution gets all screwed up. The only way I've been able to get any control back is to restart my computer.

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My Arma 3 have the same issue, but after longer time, 30-40min in game (same spects as cordozaI). I suspect nvidia drivers (390.65) or maybe Windows updates are to blame, will try to revert to previous drivers first. I don't want to mess with Windows 10... Again...

 

@codazoa, let me know if you find a solution for that issue please.

 

Event viever:

Faulting application name: bad_module_info, version: 0.0.0.0, time stamp: 0x00000000
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0x00000000
Fault offset: 0x0000000000000000
Faulting process ID: 0x1ea8
Faulting application start time: 0x01d38eaf797b7f54
Faulting application path: bad_module_info
Faulting module path: unknown
Report ID: aaa99167-5c1e-417e-840f-18f207e49900
Faulting package full name:
Faulting package-relative application ID:

 

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I know that in first post was writed 

 

Disabling CPU overclocking

Disabling GPU overclocking

Disabling RAM overclocking

 

but it is the same to disable default boost and turbo range of CPU - if is not overclocked - ansver is simple NOT,

 I solve this problem by lovering range of turbo/boost range, question is simple why arma react for that by this error - I have some idea for that but BI never tell us the true even if they fix this in simulation code (worse thing is that probably there is no one who know where to find this issue in deep source code after 10years - so use my solution it works but cost some power of CPU potencial.

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3 minutes ago, digitalfolks said:

add antivirus and scan it

For what problem of described here is that solution? Or you are bot with spam of AV software?

  • Haha 1

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