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James_Fritz

Arma 3 launcher constantly crashing

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So recently my arma 3 launcher has decided to crash constantly without warning. I start up the launcher and crashes anywhere between after 5 seconds of launch and 5 minutes. I also occasionally get a system out of memory exception which is extremely strange since I have 32GB of ram.

Here are the steps I have done to try and fix the issue

- Deleted the entire game and re-installed (Including the files in my documents and app data)

- Verify integrity of game cache

- Removed all anti-virus'

- Ran steam as an administrator

- Added" - Safe" to the launcher parameters

- Restarted my pc about a 100 times

Here is the arma 3 launcher exception

Spoiler
Arma 3 Launcher Exception Log
=============================
Arma 3 Launcher has encountered an unexpected error described below.
Sorry for the inconvenience.
Please report this on Arma 3 Feedback Tracker (http://feedback.arma3.com). Thanks to you we may fix the issue faster!
----------------------------
System information
----------------------------
Date:                2016-12-12 21:11:23 / 2016-12-12 16:11:23 -05
Current dir:         E:\SteamLibrary\steamapps\common\Arma 3
AppData dir:         C:\Users\James\AppData\Local
Command line:        "E:\SteamLibrary\steamapps\common\Arma 3\arma3launcher.exe"
Version:             1.5.139.565
CLR version:         4.0.30319.42000
OS Version:          10.0.14393.0 (Microsoft Windows NT 10.0.14393.0)
OS 64 bit:           True
Process 64 bit:      False
Personal dir:        F:\Users\James\Documents
Culture:             en-US
UI Culture:          en-US
Point of log:        Unhandled Exception
----------------------------
Exception
----------------------------
System.OutOfMemoryException: Exception of type 'System.OutOfMemoryException' was thrown.
   at System.String.CreateString(SByte* value, Int32 startIndex, Int32 length, Encoding enc)
   at System.String..ctor(SByte* value, Int32 startIndex, Int32 length, Encoding enc)
   at UtilsCLI.Helpers.CharToString(RStringCT<char>* val)
   at SteamLayerWrap.SteamFileInfoWrap..ctor(SteamFileInfo* info)
   at SteamLayerWrap.SteamFileInfoArrayHelper.Transform(RefCountedArray<SteamFileInfo\,MemAllocD\,AutoArray>* list)
   at SteamLayerWrap.SteamFileInfoArrayHelper.Transform(Ref<RefCountedArray<SteamFileInfo\,MemAllocD\,AutoArray> const >* list)
   at SteamLayerWrap.ContentListChangedArgs..ctor(ListChangedArgs* args)
   at SteamLayerWrap.SteamAPIWrap.OnAddonContentChanged(SteamAPI* __unnamed000, Ref<Steam::ListChangedArgs>* args)
   at UtilsCLI.SignalToDelegateAdapter2<Steam::SteamAPI const &,Ref<Steam::ListChangedArgs> >.OnSignal(SignalToDelegateAdapter2<Steam::SteamAPI const \&\,Ref<Steam::ListChangedArgs> >* , SteamAPI* arg1, Ref<Steam::ListChangedArgs>* arg2)
   at Steam.SteamAPI.Simulate(SteamAPI* )
   at SteamLayerWrap.SteamAPIWrap.Simulate()
   at SharedResources.SteamAPIRunner.<Start>b__1(ISteamAPIWrap api)
   at Utils.LockedWrapper`1.Do(Action`1 action)
   at SharedResources.SteamAPIRunner.Start()
   at System.Threading.ThreadHelper.ThreadStart_Context(Object state)
   at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
   at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
   at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
   at System.Threading.ThreadHelper.ThreadStart()
----------------------------
Modules and assemblies
----------------------------
- mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089; C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorlib.dll
- arma3launcher, Version=1.5.139.565, Culture=neutral, PublicKeyToken=null; E:\SteamLibrary\steamapps\common\Arma 3\arma3launcher.exe
- log4net, Version=1.2.13.0, Culture=neutral, PublicKeyToken=669e0ddf0bb1aa2a; E:\SteamLibrary\steamapps\common\Arma 3\Launcher\log4net.dll
- System, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089; C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System\v4.0_4.0.0.0__b77a5c561934e089\System.dll
- System.Configuration, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a; C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.Configuration\v4.0_4.0.0.0__b03f5f7f11d50a3a\System.Configuration.dll
- System.Core, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089; C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.Core\v4.0_4.0.0.0__b77a5c561934e089\System.Core.dll
- System.Xml, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089; C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.Xml\v4.0_4.0.0.0__b77a5c561934e089\System.Xml.dll
- SharedResources, Version=1.5.139.565, Culture=neutral, PublicKeyToken=null; E:\SteamLibrary\steamapps\common\Arma 3\Launcher\SharedResources.dll
- PresentationFramework, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35; C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\PresentationFramework\v4.0_4.0.0.0__31bf3856ad364e35\PresentationFramework.dll
- PresentationCore, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35; C:\WINDOWS\Microsoft.Net\assembly\GAC_32\PresentationCore\v4.0_4.0.0.0__31bf3856ad364e35\PresentationCore.dll
- WindowsBase, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35; C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\WindowsBase\v4.0_4.0.0.0__31bf3856ad364e35\WindowsBase.dll
- System.Xaml, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089; C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.Xaml\v4.0_4.0.0.0__b77a5c561934e089\System.Xaml.dll
- Utils, Version=1.5.139.565, Culture=neutral, PublicKeyToken=null; E:\SteamLibrary\steamapps\common\Arma 3\Launcher\Utils.dll
- UIAutomationTypes, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35; C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\UIAutomationTypes\v4.0_4.0.0.0__31bf3856ad364e35\UIAutomationTypes.dll
- UIAutomationProvider, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35; C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\UIAutomationProvider\v4.0_4.0.0.0__31bf3856ad364e35\UIAutomationProvider.dll
- arma3launcher.resources, Version=1.5.139.565, Culture=en-US, PublicKeyToken=null; E:\SteamLibrary\steamapps\common\Arma 3\Launcher\en-US\arma3launcher.resources.dll
- SharedResources.resources, Version=1.5.139.565, Culture=en-US, PublicKeyToken=null; E:\SteamLibrary\steamapps\common\Arma 3\Launcher\en-US\SharedResources.resources.dll
- Microsoft.GeneratedCode, Version=1.0.0.0, Culture=neutral, PublicKeyToken=null; (dynamic assembly)
- System.Runtime.Serialization, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089; C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.Runtime.Serialization\v4.0_4.0.0.0__b77a5c561934e089\System.Runtime.Serialization.dll
- System.Xml.Linq, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089; C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.Xml.Linq\v4.0_4.0.0.0__b77a5c561934e089\System.Xml.Linq.dll
- SMDiagnostics, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089; C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\SMDiagnostics\v4.0_4.0.0.0__b77a5c561934e089\SMDiagnostics.dll
- PresentationFramework-SystemXml, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089; C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\PresentationFramework-SystemXml\v4.0_4.0.0.0__b77a5c561934e089\PresentationFramework-SystemXml.dll
- System.ServiceModel, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089; C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.ServiceModel\v4.0_4.0.0.0__b77a5c561934e089\System.ServiceModel.dll
- PresentationFramework-SystemCore, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089; C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\PresentationFramework-SystemCore\v4.0_4.0.0.0__b77a5c561934e089\PresentationFramework-SystemCore.dll
- PresentationFramework.Aero2, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35; C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\PresentationFramework.Aero2\v4.0_4.0.0.0__31bf3856ad364e35\PresentationFramework.Aero2.dll
- System.ServiceModel.Internals, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35; C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.ServiceModel.Internals\v4.0_4.0.0.0__31bf3856ad364e35\System.ServiceModel.Internals.dll
- System.Drawing, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a; C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.Drawing\v4.0_4.0.0.0__b03f5f7f11d50a3a\System.Drawing.dll
- PresentationFramework-SystemXmlLinq, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089; C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\PresentationFramework-SystemXmlLinq\v4.0_4.0.0.0__b77a5c561934e089\PresentationFramework-SystemXmlLinq.dll
- PresentationUI, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35; C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\PresentationUI\v4.0_4.0.0.0__31bf3856ad364e35\PresentationUI.dll
- SteamLayerWrap, Version=0.0.0.0, Culture=neutral, PublicKeyToken=null; E:\SteamLibrary\steamapps\common\Arma 3\Launcher\SteamLayerWrap.dll
- Newtonsoft.Json, Version=8.0.0.0, Culture=neutral, PublicKeyToken=30ad4fe6b2a6aeed; E:\SteamLibrary\steamapps\common\Arma 3\Launcher\Newtonsoft.Json.dll
- System.Web, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a; C:\WINDOWS\Microsoft.Net\assembly\GAC_32\System.Web\v4.0_4.0.0.0__b03f5f7f11d50a3a\System.Web.dll
- System.Management, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a; C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.Management\v4.0_4.0.0.0__b03f5f7f11d50a3a\System.Management.dll
- System.Numerics, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089; C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.Numerics\v4.0_4.0.0.0__b77a5c561934e089\System.Numerics.dll
- System.Data, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089; C:\WINDOWS\Microsoft.Net\assembly\GAC_32\System.Data\v4.0_4.0.0.0__b77a5c561934e089\System.Data.dll
- PresentationFramework-SystemData, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089; C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\PresentationFramework-SystemData\v4.0_4.0.0.0__b77a5c561934e089\PresentationFramework-SystemData.dll
- System.Runtime.Caching, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a; C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.Runtime.Caching\v4.0_4.0.0.0__b03f5f7f11d50a3a\System.Runtime.Caching.dll
----------------------------
Assembly resolution
----------------------------
Resolving SharedResources.XmlSerializers, Version=1.5.139.565, Culture=neutral, PublicKeyToken=null
    requested by: unknown
    not resolved
Resolving SharedResources.XmlSerializers
    requested by: unknown
    not resolved
Resolving PresentationUI.Aero2, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35
    requested by: unknown
    not resolved
 

Here are my system specs

Spoiler

MotherBoard - MSI X99a Gaming 9 ack
CPU - I7 5930k overclocked at 4.0 GHz
Ram - Corsair Vengeance LPX 32 GB 8x4gb DDR4 2666MHZ
GPU - EVGA Geforce GTX 1080 Classified
Sound Card - ASUS Xonar DSX PCIe 7.1

Any help with this matter would be really helpful. I have tried every last thing I can think of and have been searching for a fix for over 2 weeks. Arma 3 is my favorite game with over 3k hours of play time and it kills me not being able to play. Thanks in advance.

  • Like 1

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16 hours ago, BIS_Wizard said:

Hello James_Fritz,
could you please attach the complete logs from Launcher and attach them to the issue of feedback tracker? You can either get Launcher to create it from Option / Export Launcher logs to desktop, or gather them manually: http://arma.jiripolasek.com/howtos.html

 

Hey BIS_Wizard I believe you are already helping me on the feedback tracker here - https://feedback.bistudio.com/T122095

If so just disregard this forum thread since more progress has been made there. Thanks

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