game cannot start (error message at startup)

[lyndonguitar 10]

game cannot start (error message at startup)

it says "the procedure entry point CreateFX could not be located in the dynamic link library arma 3.exe"

screenshot here http://i.imgur.com/vbJLxDd.jpg (202 kB)

googling the error didn't help me

Things I tried:

-reinstall the game

-verify cache

-reinstalling directx11(dxsetup from the arma 3 folder itself, and from MS website)

-all the redistributables are already installed as well

-compatibility mode

-nobenchmark and a bunch of launch commands

-deleting arma 3.exe and redownloading it

-update video drivers

can anyone help me?? btw it was working like 6 months ago, when I tried playing it again recently(I didn't play for a long time) this is the problem, and it's the only game that's been doing this

Hardware specs:

CPU: Intel Core i7-2600K @ 4.5 GHz (Overclocked) same result when @ stock

MB: ASUSâ„¢ P8P67-M

RAM: 2 x G.Skill Sniper 4 GB DDR3-1600 (Dual Channel)

GPU: AMD Sapphire HD 7870 GHz Edition OC 2GB GDDR5

OS: 64-bit Windows 8.1 Enterprise latest version

Arma 3 run through Steam, no mods installed

posted a feedback to arma 3 devs, this is the link http://feedback.arma3.com/view.php?id=21240

Edited October 25, 2014 by lyndonguitar

[kbbw123 115]

did you update the game in the past six months?

[lyndonguitar 10]

did you update the game in the past six months?

yeah, steam regularly updates the game so it's always the latest version

[das attorney 857]

Here's some links that might help you:

http://steamcommunity.com/app/107410/discussions/1/828933455990291207/

http://forums.steampowered.com/forums/showthread.php?t=2707125

Sorry I can't be more help.

[lyndonguitar 10]

any help is appreciated, I've been trying to fix it for a week though now to no avail, I can't play the game :(

[lyndonguitar 10]

Anyone? Can anyone help me? or at least help me how to contact the developers themselves? I seem to be running out of ideas :(

[das attorney 857]

If you get no help here you could file a bug report:

http://feedback.arma3.com/main_page.php

Plus also it would help if you posted up your computers specs (WIn7/Vista revision etc) and hardware.

[lyndonguitar 10]

If you get no help here you could file a bug report:

http://feedback.arma3.com/main_page.php

Plus also it would help if you posted up your computers specs (WIn7/Vista revision etc) and hardware.

thanks, I updated the main post to include my system specifications

and also posted on the feedback website, I hope i can play soon :bounce3:

Edited October 19, 2014 by lyndonguitar

[lyndonguitar 10]

still no response from the feedback site, I really want to play the game :( :(

[das attorney 857]

Link to your ticket (in case other users have similar issues):

http://feedback.arma3.com/view.php?id=21240

Also, you might want to try setting administrator mode for both Steam and Arma 3. (Just a stab in the dark).

[lyndonguitar 10]

Thanks but unfortunately I still have this problem, After doing tons of troubleshooting and stuff I am certain that it is the arma3.exe itself that's causing the problem, I tried deleting it and redownloading from steam but still same results, I also tried countless launch commands and compatibility and admins settings, still the same.

[mamasan8 11]

Did you install this?

http://www.microsoft.com/en-us/download/details.aspx?id=8109

Try that.

Also, check if running CPU at stock speeds changes anything.

You say it complains about some DLL (dynamic link library), are you using some special malloc.dll?

Can find them here \SteamLibrary\steamapps\common\Arma 3\Dll\

I think "tbb3malloc_bi" or "tbb4malloc_bi" is the default.

Try running one of those explicitly, by typing on your arma shortcut-properties

-malloc=tbb3malloc_bi;

https://community.bistudio.com/wiki/Arma_3:_Custom_Memory_Allocator

https://community.bistudio.com/wiki/Arma_3_Startup_Parameters

Edited October 25, 2014 by mamasan8

[lyndonguitar 10]

Thanks for the response

I already downloaded from that link and still the same problem

I also tried to run everything @ stock speeds and nothing changed

I tried your suggestion on the launch command on the DLL files(all of them), sadly it didn't work either, I even tried deleting the whole Dll folder just to test it and it displayed the same error message. I also tried doing a number of different startup parameter combinations, still didn't fix it :(

btw this is the pic of the actual error, http://i.imgur.com/vbJLxDd.jpg (202 kB)

Edited October 25, 2014 by lyndonguitar

[mamasan8 11]

I can only think of 2 possible things to test.

Either re-install DirectX9 (above link).

Or reinstall graphics card drivers. By completely removing them first, restarting computer, installing drivers again.

Files get corrupted all the time.

http://www.zdnet.com/blog/storage/data-corruption-is-worse-than-you-know/191

"All of these errors will corrupt user data. When they checked 8.7 TB of user data for corruption - 33,700 files - they found 22 corrupted files, or 1 in every 1500 files."

CreateFX seems to be an audio-related thing. http://msdn.microsoft.com/en-us/library/windows/desktop/hh405044%28v=vs.85%29.aspx

Edited October 25, 2014 by mamasan8

[lyndonguitar 10]

I already did those things mamasan8 to no avail, but thanks for the info on the CreateFX, now I finally know what's this all about, I'll try googling more about it

EDIT: I tried unpacking the Jun2010_XAudio_x64.cab from the directx11 installer and I saw these files

infinst.exe

XAPOFX1_5.dll

JUN2010_XAudio_x64.inf

XAPOFX1_5

XAudio2_7.dll

and some other related things. some of these files are mentioned in that CreateFX link you posted. Although I don't know what to do with them.

Edited October 25, 2014 by lyndonguitar

[lyndonguitar 10]

Still can't fix it, I will try repairing install Windows 8.1, hope it fixes it

edit: nope didn't work

Edited October 30, 2014 by lyndonguitar

[SavageCDN 231]

Is your soundcard onboard? You could try updating your sound drivers from the mobo manufacturer (sorry if you've done this already). Also I see a DEV has responded to your feedback ticket.