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keremalp

DayZ payment issue.

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Hi.I have tried to bought DayZ Standalone from your site today.HiPay mails says payment is complated but there is no key.My mailbox is empty for like 10 hours I would appreciate if you guys can help me.Thank You

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Try going into your "Bi Store" account an select "My Games" an hit Details on "DayZ" an the rest you will figure out.

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From your screenshot in your first post the payment was credited back to you, it's like the purchase was cancelled and BI didn't get any money. But as Deadfast said you will have to ask support why.

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Store feedback/troubleshooting should be done through the official channels please: https://store.bistudio.com/support/

These forums are not a reliable method to receive information about the store or to get help with store problems.

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