Ground falls from under me...

[DanatheXavieris 1]

Hey there, im not usually the type to post in forums. but i had to do something regarding this game. so i bought it today, from steam, i usually buy a second copy for a friend just so we can play new crap vs each other, anyway, i install the game, test it out. and even before the game starts, and the menu is running the movie in the background, im watching and suddenly the inside of the hill is visible. THATS when i start to think oh crap - i hope its not like this in game...

So i load into the campaign, no issues, voices sync up, the pod is launched from the carrier. we get tagged by the aa - crash land. the movie part finishes, and guess what? there is no ground. the far landscape is visible, there are the outline of some cactus' that you can walk into, but theres literally nothing under my feet, i figure its a graphics issue, so i try every setting from lowest to highest. nothing changes. the game is seriously bugged. and it is unplayable in its current condition. I read another thread here where the person asked for a refund. and was shut down by the designer citing that it is at their discretion to give refunds. my game loads, the movies play, but the graphics just do not load the floor, i upgraded my video cards. i disabled one of my two video cards in case it was a rendering problem. nothing fixed it. I cant say what would happen further on into the game, because there is zero ability to reach those areas because of the glitches. if there is anything that i can possibly do to fix it, please tell me. HIGHLY DISAPPOINTING - i would have thought these issues would have righted themselves prior to distribution. obviously not.

[[frl]myke 14]

Well, since there are thousands of people playing it without your described issues...what do you think where the problem probably could be? It would be at least helpful if you could post your system details.

I read another thread here where the person asked for a refund.

Refunds are given where you bought the game. You gave your money to them, from them you will get refund. Simple logic.

[DanatheXavieris 1]

well firstly, i read thru other threads, and it seems there are a massive amount of bugs and glitches. Firstly i told you what the problem was, described my issue, then i asked if there was a fix for it. i mentioned the refund because the game quite simply does not work in its current state. My system met the minimum requirements as listed online. all my drivers are up to date. I tried different various fixes that have to do with texture rendering, or lack thereof, yet none worked. so i registered on this forum, in order to get assistance, or to see if i was the only one experiencing this problem. For you to to say that there are thousands of people playing the game without my issues, and for that to somehow mean that my system is at fault is stupidity, it is blatantly obvious that over people are experiencing the issues too, your response is only even slightly noteworthy if you knew of EVERY glitch that EVERYONE was experiencing. EVERY review I have read thusfar has mentioned numerous bugs, and problems. i am sure that i am not the only person with this problem.

My system =

i7- 3930K CPU @ 3.2GHz (without o/c)

Rampage IV Extreme MB

RAM 16 GIG DDR3

(2)GTX470 graphics cards linked with SLi (all current drivers)+O/C Key attached.

[max power 21]

Are you using any mods? Where did you purchase your game?

If this isn't a configuration issue (which I am sure it is), then there is nothing we can do to help you. If you really want a refund, you must contact the retailer you bought it from.

Edited December 24, 2012 by Max Power

[soulreaper 1]

Hi DanatheXavieris

I had the same problem as you, I have 2 x 580 running sli, I went to the Nvidia website and downloaded the latest drivers, for me that problem was solved

I know you said you have the latest drivers, did you check/download them from the manufacturer website, as sometimes the windows updates dont always get it right.

This is such an awesome game, yes it has some bugs, but I am totaly addicted to it.

Hope this helps you.

Edited December 25, 2012 by Soulreaper

[Tataboutlamine 1]

I have the same issue as described by OP. I downloaded the latest NVIDIA driver as suggested by the above user, but it didn't work. I tried different in-game graphic settings to no avail. Here is the relevant part of my DXDiag log :

------------------
System Information
------------------
Time of this report: 12/26/2012, 12:31:56
      Machine name: KIRITO
  Operating System: Windows 8 Pro 64-bit (6.2, Build 9200) (9200.win8_gdr.121119-1606)
          Language: French (Regional Setting: French)
System Manufacturer: System manufacturer
      System Model: System Product Name
              BIOS: BIOS Date: 09/21/10 09:55:06 Ver: 08.00.15
         Processor: Intel(R) Core(TM) i7 CPU         920  @ 2.67GHz (8 CPUs), ~2.7GHz
            Memory: 6144MB RAM
Available OS Memory: 6134MB RAM
         Page File: 2168MB used, 4478MB available
       Windows Dir: C:\Windows
   DirectX Version: DirectX 11
DX Setup Parameters: Not found
  User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
   DWM DPI Scaling: Disabled
    DxDiag Version: 6.02.9200.16384 64bit Unicode

------------
DxDiag Notes
------------
     Display Tab 1: No problems found.
     Display Tab 2: No problems found.
       Sound Tab 1: No problems found.
       Sound Tab 2: No problems found.
       Sound Tab 3: No problems found.
         Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D:    0/4 (retail)
DirectDraw:  0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay:  0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow:  0/6 (retail)

---------------
Display Devices
---------------
         Card name: NVIDIA GeForce GTX 660 Ti
      Manufacturer: NVIDIA
         Chip type: GeForce GTX 660 Ti
          DAC type: Integrated RAMDAC
       Device Type: Full Device
        Device Key: Enum\PCI\VEN_10DE&DEV_1183&SUBSYS_28431462&REV_A1
    Display Memory: 4042 MB
  Dedicated Memory: 1994 MB
     Shared Memory: 2047 MB
      Current Mode: 1920 x 1200 (32 bit) (59Hz)
      Monitor Name: SyncMaster T240HD(Digital)
     Monitor Model: SyncMaster
        Monitor Id: SAM0425
       Native Mode: 1920 x 1200(p) (59.950Hz)
       Output Type: DVI
       Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver File Version: 9.18.0013.1070 (English)
    Driver Version: 9.18.13.1070
       DDI Version: 11
    Feature Levels: 11.0,10.1,10.0,9.3,9.2,9.1
      Driver Model: WDDM 1.2
Graphics Preemption: DMA
Compute Preemption: DMA
 Driver Attributes: Final Retail
  Driver Date/Size: 12/3/2012 10:47:14, 18045968 bytes
       WHQL Logo'd: Yes
   WHQL Date Stamp: 
 Device Identifier: {D7B71E3E-52C3-11CF-FC73-4E081CC2C435}
         Vendor ID: 0x10DE
         Device ID: 0x1183
         SubSys ID: 0x28431462
       Revision ID: 0x00A1
Driver Strong Name: oem22.inf:0f066de34a948e92:Section062:9.18.13.1070:pci\ven_10de&dev_1183
    Rank Of Driver: 00E02001
       Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C 
       DXVA2 Modes: DXVA2_ModeMPEG2_IDCT  DXVA2_ModeMPEG2_VLD  DXVA2_ModeVC1_VLD  DXVA2_ModeVC1_IDCT  DXVA2_ModeWMV9_IDCT  DXVA2_ModeH264_VLD_NoFGT  
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      D3D9 Overlay: Supported
           DXVA-HD: Supported
      DDraw Status: Enabled
        D3D Status: Enabled
        AGP Status: Enabled

         Card name: NVIDIA GeForce GTX 660 Ti
      Manufacturer: NVIDIA
         Chip type: GeForce GTX 660 Ti
          DAC type: Integrated RAMDAC
       Device Type: Full Device
        Device Key: Enum\PCI\VEN_10DE&DEV_1183&SUBSYS_28431462&REV_A1
    Display Memory: 4042 MB
  Dedicated Memory: 1994 MB
     Shared Memory: 2047 MB
      Current Mode: 1440 x 900 (32 bit) (60Hz)
      Monitor Name: SyncMaster 940BW/199BW/941BW, SyncMaster Magic CX915BW(Digital)
     Monitor Model: SyncMaster
        Monitor Id: SAM0226
       Native Mode: 1440 x 900(p) (59.887Hz)
       Output Type: DVI
       Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver File Version: 9.18.0013.1070 (English)
    Driver Version: 9.18.13.1070
       DDI Version: 11
    Feature Levels: 11.0,10.1,10.0,9.3,9.2,9.1
      Driver Model: WDDM 1.2
Graphics Preemption: DMA
Compute Preemption: DMA
 Driver Attributes: Final Retail
  Driver Date/Size: 12/3/2012 10:47:14, 18045968 bytes
       WHQL Logo'd: Yes
   WHQL Date Stamp: 
 Device Identifier: {D7B71E3E-52C3-11CF-FC73-4E081CC2C435}
         Vendor ID: 0x10DE
         Device ID: 0x1183
         SubSys ID: 0x28431462
       Revision ID: 0x00A1
Driver Strong Name: oem22.inf:0f066de34a948e92:Section062:9.18.13.1070:pci\ven_10de&dev_1183
    Rank Of Driver: 00E02001
       Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C 
       DXVA2 Modes: DXVA2_ModeMPEG2_IDCT  DXVA2_ModeMPEG2_VLD  DXVA2_ModeVC1_VLD  DXVA2_ModeVC1_IDCT  DXVA2_ModeWMV9_IDCT  DXVA2_ModeH264_VLD_NoFGT  
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                    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
      D3D9 Overlay: Supported
           DXVA-HD: Supported
      DDraw Status: Enabled
        D3D Status: Enabled
        AGP Status: Enabled

here is a video to show you what we mean :

http://youtu.be/lWtI57jEF5Y

http://youtu.be/lWtI57jEF5Y

[andreacw5 1]

Unfortunately, I also I have the same problem of Tataboutlamine account. Despite the system requirements come into those described from the site of purchase (steam). I would like to get an answer on how to solve the problem

[Nifty 1]

Hi,

this problem can be solved, if you open Nvidia Control Panel. Open 3D Settings -> Manage 3D Settings and Feature Antialising - Settings change to Application - controlled.

Edited January 9, 2013 by Nifty